Manage recipients in Exchange Hybrid environments using Management tools

If you maintain an on-premises Exchange server just for recipient management in Exchange Hybrid environments, even after you moved all of your recipients to Exchange Online, you might be able to shut down your last Exchange server and manage recipients using Windows PowerShell.

Previously, even after you moved all of your mailboxes to Exchange Online, you still needed an on-premises Exchange server to manage those cloud recipients attributes. You edited the recipients on an Exchange server in your on-premises Active Directory, and their attributes were copied to Azure AD using directory synchronization. You can still use this method to manage your recipients, even if they're all in the cloud. Shutting down the Exchange server is completely optional.


You can't modify on-premises recipients directly in Azure AD or Exchange Online, so you still need an on-premises Exchange server and directory synchronization via the cloud sync or Azure AD Connect tool. For more information, see Why you may not want to decommission Exchange servers from on-premises.

Will this new method work for me?

An updated version of the Exchange Management Tools can eliminate the need for running an on-premises Exchange server if all of the following statements are true:

  • You migrated all mailboxes and public folders to Exchange Online (no on-premises Exchange recipients).
  • You use AD for recipient management and cloud sync or Azure AD Connect for synchronization.
  • You don't use or require the on-premises Exchange admin center or Exchange role-based access control (RBAC).
  • You're comfortable using Windows PowerShell only for recipient management.
  • You don't require auditing or logging of recipient management activity.
  • You're running only one on-premises Exchange server and only for recipient management.
  • You want to manage recipients without running any Exchange servers.

Use Exchange Setup in Exchange 2019 Cumulative Update 12 or later to install the latest Management tools on any domain-joined computer (client or server). For instructions, see Install the Exchange Management tools.


DO NOT uninstall the last server. You can choose to shut down the server, and use the script to clean up, but DO NOT uninstall. Uninstalling the server removes critical information from Active Directory that breaks the ability of the management tool package to manage Exchange attributes. Learn more here: Important: Be Aware

With the updated Exchange Management Tools, domain admins and members of the Recipient Management EMT group (created through step 6 below) can use Windows PowerShell to run the following cmdlets without a running Exchange server:

  • Set-MailUser, Get-MailUser, New-MailUser, Remove-MailUser, Disable-MailUser and Enable-MailUser.
  • Set-MailContact, Get-MailContact, New-MailContact, Remove-MailContact, Disable-MailContact and Enable-MailContact.
  • Set-RemoteMailbox, Get-RemoteMailbox, New-RemoteMailbox, Remove-RemoteMailbox, Disable-RemoteMailbox and Enable-RemoteMailbox.
  • Set-DistributionGroup, Get-DistributionGroup, New-DistributionGroup, Remove-DistributionGroup, Disable-DistributionGroup and Enable-DistributionGroup (excluding Upgrade-DistributionGroup).
  • Get-DistributionGroupMember, Add-DistributionGroupMember, Remove-DistributionGroupMember and Update-DistributionGroupMember.
  • Set-EmailAddressPolicy, Get-EmailAddressPolicy, New-EmailAddressPolicy, Remove-EmailAddressPolicy and Update-EmailAddressPolicy.
  • Set-User and Get-User.


You can't modify on-premises recipients directly in Azure AD or Exchange Online.

Verify that Management Tools can run without Exchange Server

If your environment includes a single Exchange server running solely for cloud recipient management, use the steps ins this section to test the Management Tools update.

Prepare the Exchange Environment

  1. Verify that all mailboxes are in the cloud by running the following commands in the Exchange Management Shell:

    Set-AdServerSettings -ViewEntireForest $true


    By default, built-in admin mailboxes are not synced to the cloud by cloud sync or Azure AD Connect. Before you proceed, you should disable these mailboxes using Disable-Mailbox.

  2. Verify that the Exchange Online tenant coexistence domain (usually something like "") is configured as target delivery domain by running the following command:

    Get-RemoteDomain Hybrid* | Format-List DomainName,TargetDeliveryDomain

    If the coexistence domain isn't added as a remote domain, you can add it using New-RemoteDomain. For example:

    New-RemoteDomain -Name 'Hybrid Domain -' -DomainName ''

    If it isn't set as the Target Delivery Domain, you can set it using Set-RemoteDomain. For example:

    Set-RemoteDomain -TargetDeliveryDomain: $true -Identity 'Hybrid Domain -'


    If you already removed the last Exchange server or never had one, you can access the Set-RemoteDomain and New-RemoteDomain cmdlets via the Exchange snapin. Install the Exchange Management Tools from the last Cumulative Update for Exchange Server 2019 on any domain-joined machine and run the following command in Windows PowerShell:

    Add-PSSnapin Microsoft.Exchange.Management.PowerShell.SnapIn

    This method of manually enabling the Exchange snapin is only supported for this specific case.

    Installing the Exchange Management Tools in an environment that never had an Exchange Server will create a new Exchange organization, and it will prepare Active Directory for Exchange. If you have a large AD deployment, or if a separate team manages AD, use the steps here: Prepare Active Directory and domains for Exchange Server to prepare AD.

  3. Install the Exchange Management Tools role using the Exchange Server 2019 April 2022 Cumulative Update Setup. The updated tools can be installed on any domain-joined computer in an Exchange 2013 or later Exchange organization.


    Installing the updated Exchange Management Tools in an environment with only Exchange 2013 and/or Exchange 2016 will upgrade the Exchange organization to Exchange Server 2019, and it will perform an AD schema update. If you have a large AD deployment, or if a separate team manages AD, use the steps here: Prepare Active Directory and domains for Exchange Server to perform the schema update.

  4. Install the Windows Remote Server Administration Tools using the steps in this article: Install, uninstall and turn off/on RSAT tools.

  5. If you have the Scripting Agent enabled, copy ScriptingAgentConfig.xml from $env:ExchangeInstallPath\Bin\CmdletExtensionAgents on the Exchange Server, to the $env:ExchangeInstallPath\Bin\CmdletExtensionAgents folder on the computer with the Management Tools update installed.

  6. Run the provided script to create the Recipient Management EMT security group that grants users without Domain admin rights to manage recipients.

    1. Sign-in to the computer with the Management Tools update as a Domain Admin and open Windows PowerShell.

    2. Load the Recipient Management snap-in by running the following command:

      Add-PSSnapin *RecipientManagement
    3. Run Add-PermissionForEMT.ps1 from the $env:ExchangeInstallPath\Scripts folder. The script creates a security group called Recipient Management EMT. Members of this group have recipient management permissions. All admins without domain admin rights need to perform recipient management should be added to this security group.

  7. Sign in to the computer with the Management Tools update with the appropriate permissions (domain admin or member of Recipient Management EMT) and load the Recipient Management snap-in by running:

    Add-PSSnapin *RecipientManagement

    You need to do this step every time you manage recipients.

  8. Test all recipient management cmdlets and verify that you see the expected results.

  9. Shut down your last Exchange server and verify that all recipient management cmdlets still work as expected.

Permanently shutting down your last Exchange Server

If you intend to permanently shut down your last Exchange Server, we recommend that you use the following steps to clean up and improve the security posture of your environment.


If you use your last Exchange server for any purpose other than recipient management (for exmaple, SMTP relay), then do not shut it down.

  1. Turn on your last Exchange server.

  2. Clean up your hybrid configuration by performing Steps 1 to 8 for Scenario 2 in How and when to decommission your on-premises Exchange servers in a hybrid deployment.

  3. Remove the Federation Trust by running the following command in the Exchange Management Shell:

    Remove-FederationTrust "Microsoft Federation Gateway"
  4. Remove the Federation Certificate: To find the certificate thumbprint, run:

    $fedThumbprint = (Get-ExchangeCertificate | ?{$_.Subject -eq "CN=Federation"}).Thumbprint

    To remove the certificate thumbprint, run:

    Remove-ExchangeCertificate -Thumbprint $fedThumbprint
  5. Remove the service principal credentials created for OAuth. To do this, you need to determine which KeyId matches the key value of the OAuth certificate. To find the KeyId that matches, follow these steps:

    1. Run these commands in the Exchange Management Shell to get the OAuth credValue:

      $thumbprint = (Get-AuthConfig).CurrentCertificateThumbprint
      $oAuthCert = (dir Cert:\LocalMachine\My) | where {$_.Thumbprint -match $thumbprint}
      $certType = [System.Security.Cryptography.X509Certificates.X509ContentType]::Cert
      $certBytes = $oAuthCert.Export($certType)
      $credValue = [System.Convert]::ToBase64String($certBytes)
    2. Find the KeyId that is same as the $credValue found above, run the following commands as a tenant admin using the Azure Active Directory Module for Windows PowerShell.

      Install-Module -Name MSOnline
      $ServiceName = "00000002-0000-0ff1-ce00-000000000000"
      $p = Get-MsolServicePrincipal -ServicePrincipalName $ServiceName
      $keyId = (Get-MsolServicePrincipalCredential -AppPrincipalId $p.AppPrincipalId -ReturnKeyValues $true | ?{$_.Value -eq $credValue}).KeyId

      This gives the KeyId of the key whose value matches the $credValue found above.

    3. To remove the service principal credential, run the following command:

      Remove-MsolServicePrincipalCredential -KeyIds @($keyId) -AppPrincipalId $p.AppPrincipalId
  6. Uninstall the Hybrid agent. If your environment has a Modern Hybrid configuration, follow the steps below to remove it.

    1. In the computer where Hybrid Agent is installed, open the Exchange Management Shell and change directory to the location of the script C:\Program Files\Microsoft Hybrid Service\HybridManagement.psm1 and then import the Hybrid Agent PowerShell Module.

      Import-Module .\HybridManagement.psm1
    2. To remove the App, an AppId is required. Use any of the following cmdlets in Exchange Online PowerShell to find the AppId.

      Get-OrganizationRelationship ((Get-OnPremisesOrganization).OrganizationRelationship) | Select-Object TargetSharingEpr

      The output looks like this:


      Or, run:

      Get-MigrationEndpoint "Hybrid Migration Endpoint - EWS (Default Web Site)" | Select-Object RemoteServer

      The output looks like this:


      In this example, 6ca7c832-49a2-4a5d-aeae-a616f6d4b8e7 is the AppId to be used in the next step.

    3. Remove the App by running:

      Remove-HybridApplication -appId 6ca7c832-49a2-4a5d-aeae-a616f6d4b8e7 -Credential (Get-Credential)


      The AppId is 6ca7c832-49a2-4a5d-aeae-a616f6d4b8e7 only for this example; your value will be different.

    4. Uninstall the Hybrid agent using the steps here: Uninstall the hybrid agent.

  7. If you haven't already, point your MX and Autodiscover DNS records to Exchange Online. This step is important to ensure mail flow isn't affected. For more information, see External Domain Name System records for Office 365.

  8. Shut down your last Exchange server.

Active Directory clean up

If you plan to never run an on-premises Exchange server again, we recommend that you clean up your Active Directory by removing unnecessary Exchange objects.


This step can't be undone. Proceed only if you never want to run Exchange Server again.

AD cleanup can be done by running the CleanupActiveDirectoryEMT script shipped with Management tools. The script removes system mailboxes, unnecessary Exchange containers, permissions for Exchange Security Groups on the domain and configuration partitions, and the Exchange Security Groups. You need to run this script with domain admin credentials.

This script is available at: $env:ExchangeInstallPath\Scripts\CleanupActiveDirectoryEMT.ps1

Important: Be Aware


Once you shut down the last Exchange server, Exchange RBAC will no longer function. Users who were a part of Exchange Recipient groups or had custom Exchange roles allowing for recipient management will no longer have permission. Only domain admins and users who are assigned permission using Add-PermissionForEMT.ps1 script will be able to perform recipient management.

Once you shut down your last Exchange server and perform the Exchange hybrid and Active Directory cleanup steps as previously described, you should erase and reformat your last Exchange server. Do Not Uninstall the Exchange Server.

Update the Exchange Server management tools only role (with no running Exchange Server) to a newer Cumulative or Security update

You have followed steps from this article to remove the last Exchange Server and are using management tools only role for management of hybrid objects.

Upgrade management tools to a newer Cumulative Update (CU)

In such environments, if you upgrade the Management tools only role server to newer CU, it may fail with the following error:

Screenshot of the upgrade management tools to newer Cumulative Update.

Active Directory must be prepared with 'Setup /PrepareAD' before Exchange Server management tools can be updated to a newer CU.

To update the management tools to a newer CU, perform the following steps:

  1. Use the following command to perform PrepareAD:

    .\Setup.EXE /PrepareAD /IAcceptExchangeServerLicenseTerms_DiagnosticDataON

  2. Use the following command to upgrade the Management tools only role:

    .\Setup.EXE /m:Upgrade /IAcceptExchangeServerLicenseTerms_DiagnosticDataON

  3. If you had previously executed .\CleanupActiveDirectoryEMT.ps1 in the environment as per Manage recipients in Exchange Hybrid environments using Management tools, run the .\CleanupActiveDirectoryEMT.ps1 script again (because /PrepareAD re-created some objects that the CleanupActiveDirectoryEMT.ps1 removes).


Please ensure that you are running CleanupActiveDirectoryEMT.ps1 script ONLY in the environment where you have already followed Manage recipients in Exchange Hybrid environments using Management tools and the script was already ran before (and there are no running Exchange Servers). This action cannot be undone.

Upgrade management tools to a newer Security Update (SU)

Download the security update package and run it to update management tools role to a newer SU.