Mobile phone and tablet features

Applies to: Exchange Server 2013

Users can access their email, calendar, contacts, and task information on mobile phones, tablets, and other portable devices through Microsoft Exchange ActiveSync. They can also use it to set up their signature and automatic replies. A wide variety of mobile phones and devices work with Exchange ActiveSync.


Although we consistently refer to devices that access Exchange Server 2013 as mobile phones, there are many devices that can access Exchange 2013 but don't have cellular phone functionality. The term "mobile phone" in this documentation refers to those devices, as well.

Exchange ActiveSync-compatible devices

Users can take advantage of the rich features of Exchange ActiveSync by selecting mobile phones that are compatible with Exchange ActiveSync. These mobile phones are available from many manufacturers and on many carriers. For more information, see the specific mobile phone documentation.

Mobile phones that are compatible with Microsoft Exchange include the following:

  • Apple: The Apple iPhone, iPod Touch, and iPad all support Exchange ActiveSync.

  • Android: Many mobile phones and tablets with the Android operating system support Exchange ActiveSync. However, these mobile devices may not support all available mobile device mailbox policies. For more information, see Mobile device mailbox policies.


If your organization uses other mobile device mailbox policy settings, you'll need to set the Allow non-provisionable devices policy to true. This can have security implications for your organization, because other mobile phones and devices that don't meet all the requirements of your mobile device policy settings will be allowed to synchronize. For more information, see Mobile device mailbox policies.