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Prevent a user from receiving faxes in Exchange Server

Applies to: Exchange Server 2013, Exchange Server 2016

Prevent a Unified Messaging (UM) user from receiving faxes. Find out how to alter fax settings for new and existing UM users.

By default, when you enable a user for Unified Messaging, they will be able to receive faxes if you enable faxing and configure a fax partner's URI on the UM mailbox policy that is linked to the user. Faxing can be enabled or disabled on UM dial plans, UM mailbox policies, or the UM-enabled user's mailbox.

By default, the user's mailbox and the dial plan that is linked with the user allow incoming faxes. However, for a user to receive faxes you must first enable inbound faxing on the UM mailbox policy that's associated with the UM-enabled user and enter the fax partner's URI.

Note

You can use the EAC to configure fax settings on a Unified Messaging mailbox policy. However, you must use the Shell to configure fax settings on dial plans or for individual users.

For additional management tasks related to faxing, see Faxing procedures.

What do you need to know before you begin?

Tip

Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.

Use the Shell to prevent a UM-enabled user from receiving faxes

This example prevents a UM-enabled user named Tony from receiving fax messages in his mailbox.

Set-UMMailbox -Identity tony@contoso.com -FaxEnabled $false