Prevent users in the same dial plan from receiving faxes in Exchange Server
Applies to: Exchange Server 2013, Exchange Server 2016
You can prevent UM-enabled users who are linked with a Unified Messaging (UM) dial plan from receiving fax messages. By default, users who are enabled for Unified Messaging and are linked with a UM dial plan can receive fax messages. However, there may be times when you want to prevent users who are associated with a specific UM dial plan from receiving faxes.
You can prevent UM-enabled users from receiving faxes by configuring the UM dial plan, the UM mailbox policy, or the UM-enabled user's mailbox. If you disable incoming fax message delivery on a UM dial plan, all users who are associated with the dial plan will be prevented from receiving fax messages. Enabling or disabling faxing on a UM dial plan takes precedence over the settings for an individual UM-enabled user.
Note
You can use the EAC to configure fax settings on a UM mailbox policy. However, you must use the Shell to configure fax settings on dial plans or for individual users.
For additional management tasks related to faxing, see Faxing procedures.
What do you need to know before you begin?
Estimated time to complete: Less than 1 minute.
You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging permissions topic.
Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.
For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts for the Exchange admin center in Exchange 2013.
Tip
Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.
Use the Shell to prevent users who are linked to a dial plan from receiving faxes
This example prevents UM-enabled users associated with the UM dial plan named MyUMDialPlan from receiving faxes.
Set-UMDialPlan -Identity MyUMDialPlan -FaxEnabled $false