HCW8010 Default Receive Connector cannot be found on server when you run the HCW

  • Article
  • Applies to:
    Exchange Online, Exchange Server 2013 Enterprise, Exchange Server 2013 Standard Edition

Original KB number:   3087159

Problem

When you run the Hybrid Configuration wizard (HCW), you receive the following error message:

HCW8010 Default Receive Connector cannot be found on server <ServerName>.

Cause

If you have a Receive connector set up in your environment, this issue typically occurs if IP version 6 (IPv6) is disabled on a server.

Solution

To resolve this issue, follow these steps:

  1. Enable IPv6 on the Exchange servers in your environment. For more information about how to do this, see Guidance for configuring IPv6 in Windows for advanced users.

  2. Add the IPv6 binding to the Receive connector. To do this, follow these steps:

    1. Open the Exchange Management Shell.

    2. Run the following command to identify the default Receive connector that's using port 25:

      Get-ReceiveConnector -Server <ServerName> | Where {$_.Bindings -match '25'}

  3. Run the following commands to update the Receive connector:

    $rc = Get-ReceiveConnector "<ServerName>\Default Frontend <ServerName>"

$rc.Bindings += "[::]:25"

Set-ReceiveConnector $rc -Bindings $rc.Bindings

More information

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