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Show a Room list option isn't displayed in the Room Finder pane in Outlook

  • Applies to: Exchange Online, Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition, Exchange Server 2013 Enterprise, Exchange Server 2013 Standard Edition, Exchange Server 2010 Enterprise, Exchange Server 2010 Standard, Outlook 2019, Outlook 2016, Outlook 2013, Microsoft Outlook 2010, Outlook for Microsoft 365

Original KB number:   3191297

Symptoms

When a user creates a new meeting in Microsoft Outlook, the Show a Room list option isn't displayed in the Room Finder pane. Additionally, None is displayed in the Choose an available room box.

Screenshot of the Room Finder pane.

This issue occurs if no room lists were created in the organization.

Resolution

To resolve this issue, create a room list and add rooms to it. For more information about how to do this, see Create and manage room mailboxes.

More information

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