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Eligibility

FastTrack deployment guidance and assistance is available for customer tenants with 150 or more licenses for Copilot, Security, Migrations, and most workloads in Microsoft 365. These plans can be for an individual product (like Microsoft 365 Copilot) or a suite of products (like Microsoft 365 E3). Because Microsoft provides many purchasing options, the list of eligible plans is extensive and is found in Eligible plans.

Products and capabilities covered

FastTrack can provide you with remote, guided assistance for the following services that might be included with your purchased plan:

  • Microsoft Entra

Note

Multiple Microsoft Purview branding changes have been made, including:

  • Microsoft Information Protection is now Microsoft Purview Information Protection.
  • Microsoft eDiscovery is now Microsoft Purview eDiscovery.
  • Microsoft Audit is now Microsoft Purview Audit.

    • Microsoft 365 Copilot
    • Microsoft Defender XDR
    • Microsoft Defender for Cloud Apps
    • Microsoft Defender for Endpoint
    • Microsoft Defender for Identity
    • Microsoft Defender for Office 365
    • Microsoft Intune
    • Microsoft Intune Suite (including all add-ons, Endpoint Privilege Management (EPM), Enterprise Application Management, Remote Help, Microsoft Tunnel for Mobile App Management (Tunnel for MAM), Advanced Analytics, management of specialty devices, and Firmware-Over-The-Air (FOTA) updates)
    • Microsoft Purview Data Loss Prevention
    • Microsoft Purview Data Security Posture Management
    • Microsoft Purview Information Protection
    • Microsoft Purview Insider Risk Management
    • Microsoft Purview Audit
    • Microsoft Purview Communication Compliance
    • Microsoft Purview Compliance Manager
    • Microsoft Purview Data Lifecycle Management
    • Microsoft Purview eDiscovery
    • Windows 365

    Eligible plans

    You must purchase at least 150 licenses per tenant from one of the following plans to be eligible for FastTrack. The list is based on product family to help facilitate you finding the specific plans purchased by your company: Microsoft 365, Enterprise Mobility & Security, and Windows 365.

    Microsoft 365 plans

    Microsoft 365 Enterprise

    • Microsoft 365 E3*
    • Microsoft 365 E5*
    • Microsoft 365 E5 Security*
    • Microsoft 365 E5 Compliance*
    • Microsoft 365 E5 Purview eDiscovery & Purview Audit*
    • Microsoft 365 E5 Purview Information Protection & Purview Data Lifecycle Management *
    • Microsoft 365 E5 Purview Insider Risk Management*
    • Microsoft 365 F3*
    • Microsoft 365 F5 Security*
    • Microsoft 365 F5 Compliance*
    • Microsoft 365 F5 Security & Compliance*
    • Microsoft 365 US Government G3**
    • Microsoft 365 US Government G5**

    Microsoft 365 Business

    • Microsoft 365 Business Premium*

    Microsoft 365 Education

    • Microsoft 365 A3*
    • Microsoft 365 A5*
    • Microsoft 365 A5 Security*
    • Microsoft 365 A5 Compliance*
    • Microsoft 365 A5 Purview eDiscovery & Purview Audit*
    • Microsoft 365 A5 Purview Information Protection & Purview Data Lifecycle Management*
    • Microsoft 365 A5 Purview Insider Risk Management*

    Microsoft 365 Copilot

    • Microsoft 365 Copilot

    Note

    In addition to 150 eligible paid licenses required for FastTrack services, you need at least one Microsoft 365 Copilot license to qualify for FastTrack assistance with your Microsoft 365 Copilot deployment.


    *Available only for FastTrack-eligible cloud services and features described in this benefit description.

    **For more information about US Government assistance, see Office 365 US Government - Service Descriptions | Microsoft Learn.

    Enterprise Mobility + Security plans

    Enterprise Mobility + Security

    • Enterprise Mobility + Security (EMS) E3***
    • Enterprise Mobility + Security (EMS) E5***

    Microsoft Entra

    • Microsoft Entra ID P1
    • Microsoft Entra ID P2
    • Microsoft Entra ID Governance
    • Microsoft Entra Suite
    • Microsoft Entra Private Access
    • Microsoft Entra Internet Access

    Note

    In addition to 150 eligible Microsoft Entra ID P1 or P2 paid licenses required for FastTrack services, you need at least one of the following to qualify for FastTrack assistance with Microsoft Entra Global Secure Access deployments: 25 Microsoft Entra Suite paid licenses, 25 Microsoft Entra Internet Access paid licenses, or 25 Microsoft Entra Private Access paid licenses.

    Microsoft Purview Information Protection

    • Microsoft Purview Information Protection

    Microsoft Intune

    • Microsoft Intune

    Microsoft Intune and Configuration Manager

    • Microsoft Intune and Configuration Manager

    Microsoft Intune for Education

    • Microsoft Intune for Education

    Microsoft Intune Suite

    • Microsoft Intune Suite
    • Endpoint Privilege Management
    • Enterprise Application Management
    • Advanced Analytics
    • Remote Help
    • Microsoft Tunnel for Mobile Application Management
    • Microsoft Cloud PKI
    • Microsoft Intune Plan 2 features
      • Firmware-Over-The-Air updates
      • Specialized devices management

    Note

    In addition to 150 eligible Microsoft Intune paid licenses required for FastTrack services, you need at least one Intune Suite or Intune Suite add-on license (purchased or trial) to qualify for FastTrack assistance with Intune Suite and its add-ons deployment.


    ***Available for cloud services that are eligible for FastTrack benefits. Cloud services not eligible are routed to a FastTrack Specialist or partner referral.

    Windows 365

    • Windows 365 Enterprise
    • Windows 365 Frontline
    • Windows 365 Government

    Note

    In addition to 150 eligible paid licenses required for FastTrack services, you need at least one Windows 365 license (purchased or trial) to qualify for FastTrack assistance with your Windows 365 deployment.

    Ineligible plans

    All other Plans are not eligible for FastTrack services.