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Troubleshooting issues with SMB file share open handles

FSLogix doesn't allow concurrent or multiple connections to a user's container in a default configuration. When a user is abruptly disconnected from their session or the session didn't sing out correctly, the SMB connection to the user's container may not be removed correctly.

Azure files open handles

  • Verify the user has successfully signed out from all sessions configured to use the user's container.
    • Use qwinsta from Windows Terminal or Command Prompt.
    • Use Task Manager, then go to the Users tab.
  • Review: Orphaned file handles or leases - Azure Files

Windows file share open handles

  • Verify the user has successfully signed out from all sessions configured to use the user's container.
    • Use qwinsta from Windows Terminal or Command Prompt
    • Use Task Manager, then go to the Users tab.
  • Open Computer Management on the Windows server.
  • Expand Shared Folders.
  • Select Open Files.
  • Find the open file to the user's container.
  • Right-click and Close Open File.

Azure NetApp Files open handles