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Kinect v2 Troubleshooting

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When facing difficulty getting Project Prague to work with Kinect v2, please follow the troubleshooting steps below.

Step 1 - USB 3.0 Port

The Kinect for Windows v2 camera must be plugged in to an SS USB 3.0 port:

Kinect USB Port

Please note that sometimes, the SS USB 3.0 port is colored blue and the power USB 3.0 port is colored gray or black.

Step 2 - Kinect for Windows SDK 2.0

Verify that Kinect for Windows SDK 2.0 is installed on your machine:

Kienct SDK

If you don't have it - download and install from this page.

Step 3 - Update Driver

In the Device Manager, locate the WDF KinectSensor Interface 0 device, right-click it, select Update driver and then Search automatically for updated driver software:

Kinect update driver