call: cancelMediaProcessing

Namespace: microsoft.graph

Cancels processing for any in-progress media operations.

Media operations refer to the IVR operations playPrompt and recordResponse, which are by default queued to process in order. The cancelMediaProcessing method cancels any operation that is in-process as well as operations that are queued. For example, this method can be used to clean up the IVR operation queue for a new media operation. However, it will not cancel a subscribeToTone operation because it operates independent of any operation queue.


One of the following permissions is required to call this API. To learn more, including how to choose permissions, see Permissions.

Permission type Permissions (from least to most privileged)
Delegated (work or school account) Not Supported.
Delegated (personal Microsoft account) Not Supported.
Application Calls.Initiate.All, Calls.AccessMedia.All

Note: Permissions are checked when the call is created; no additional permission check is made when calling this API. Calls.AccessMedia.All is only necessary for calls that use app-hosted media.

HTTP request

POST /communications/calls/{id}/cancelMediaProcessing

Request headers

Name Description
Authorization Bearer {token}. Required.
Content-type application/json. Required.

Request body

In the request body, provide a JSON object with the following parameters.

Parameter Type Description
clientContext String The client context.


If successful, this method returns a 200 OK HTTP response code and a Location header with a URI to the commsOperation created for this request.


The following example shows how to call this API.


The following example shows the request.

Content-Type: application/json
Content-Length: 62

  "clientContext": "clientContext-value"

Note: The response object shown here might be shortened for readability.

HTTP/1.1 200 OK
Content-Type: application/json
Content-Length: 259

  "@odata.type": "#microsoft.graph.cancelMediaProcessingOperation",
  "status": "completed",
  "clientContext": "d45324c1-fcb5-430a-902c-f20af696537c",
  "id": "0fe0623f-d628-42ed-b4bd-8ac290072cc5"
Notification - Operation canceled for recordResponse
Content-Type: application/json
  "@odata.type": "#microsoft.graph.commsNotifications",
  "value": [
      "@odata.type": "#microsoft.graph.commsNotification",
      "changeType": "deleted",
      "resourceUrl": "/communications/calls/57DAB8B1894C409AB240BD8BEAE78896/operations/0FE0623FD62842EDB4BD8AC290072CC5",
      "resourceData": {
        "@odata.type": "#microsoft.graph.recordOperation",
        "": "/communications/calls/57DAB8B1894C409AB240BD8BEAE78896/operations/0FE0623FD62842EDB4BD8AC290072CC5",
        "@odata.etag": "W/\"54451\"",
        "id": "0fe0623f-d628-42ed-b4bd-8ac290072cc5",
        "clientContext": "d45324c1-fcb5-430a-902c-f20af696537c",
        "status": "failed",
        "resultInfo": {
          "@odata.type": "#microsoft.graph.resultInfo",
          "code": 400,
          "subcode": 8508,
          "message": "Action failed, the operation was cancelled."
        "recordingLocation": "",
        "recordingAccessToken": "",
        "completionReason": "operationCanceled"