Get callRecord

Namespace: microsoft.graph.callRecords

Retrieve the properties and relationships of a callRecord object.

There are two ways to get the id of a callRecord:

• Subscribe to change notifications to the /communications/callRecords endpoint.
• Use the callChainId property of a call. The call record is available only after the associated call is completed.

Warning

A call record is created after a call or meeting ends and will remain available for 30 days. Requests for call records older than 30 days will receive a 404 Not Found response.

Permissions

One of the following permissions is required to call this API. To learn more, including how to choose permissions, see Permissions.

Permission type	Permissions (from least to most privileged)
Delegated (work or school account)	Not supported.
Delegated (personal Microsoft account)	Not supported.
Application	CallRecords.Read.All

HTTP request

GET /communications/callRecords/{id}

Optional query parameters

This method supports some of the OData query parameters to help customize the response. For general information, see OData query parameters.

Request headers

Name	Description
Authorization	Bearer {token}

Request body

Do not supply a request body for this method.

Response

If successful, this method returns a 200 OK response code and the requested microsoft.graph.callRecords.callRecord object in the response body. A request for a call record older than 30 days will receive a 404 Not Found response.

Examples

Example 1: Get basic details

Request

The following is an example of the request to get the basic details from a callRecord.

HTTP

GET https://graph.microsoft.com/v1.0/communications/callRecords/{id}

C#

// Code snippets are only available for the latest version. Current version is 5.x

var graphClient = new GraphServiceClient(requestAdapter);

var result = await graphClient.Communications.CallRecords["{callRecord-id}"].GetAsync();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Go

import (
	  "context"
	  msgraphsdk "github.com/microsoftgraph/msgraph-sdk-go"
	  //other-imports
)

graphClient := msgraphsdk.NewGraphServiceClientWithCredentials(cred, scopes)



result, err := graphClient.Communications().CallRecords().ByCallRecordId("callRecord-id").Get(context.Background(), nil)

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Java

GraphServiceClient graphClient = GraphServiceClient.builder().authenticationProvider( authProvider ).buildClient();

CallRecord callRecord = graphClient.communications().callRecords("{id}")
	.buildRequest()
	.get();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

JavaScript

const options = {
	authProvider,
};

const client = Client.init(options);

let callRecord = await client.api('/communications/callRecords/{id}')
	.get();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PHP

<?php

// THIS SNIPPET IS A PREVIEW FOR THE KIOTA BASED SDK. NON-PRODUCTION USE ONLY
$graphServiceClient = new GraphServiceClient($requestAdapter);


$result = $graphServiceClient->communications()->callRecords()->byCallRecordId('callRecord-id')->get();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PowerShell

Import-Module Microsoft.Graph.CloudCommunications

Get-MgCommunicationCallRecord -CallRecordId $callRecordId

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Response

The following is an example of the response.

Note: The response object shown here might be shortened for readability.

HTTP/1.1 200 OK
Content-type: application/json

{
    "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#communications/callRecords/$entity",
    "version": 1,
    "type": "peerToPeer",
    "modalities": [
        "audio"
    ],
    "lastModifiedDateTime": "2020-02-25T19:00:24.582757Z",
    "startDateTime": "2020-02-25T18:52:21.2169889Z",
    "endDateTime": "2020-02-25T18:52:46.7640013Z",
    "id": "e523d2ed-2966-4b6b-925b-754a88034cc5",
    "organizer": {
        "user": {
            "id": "821809f5-0000-0000-0000-3b5136c0e777",
            "displayName": "Abbie Wilkins",
            "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
        }
    },
    "participants": [
        {
            "user": {
                "id": "821809f5-0000-0000-0000-3b5136c0e777",
                "displayName": "Abbie Wilkins",
                "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
            }
        },
        {
            "user": {
                "id": "f69e2c00-0000-0000-0000-185e5f5f5d8a",
                "displayName": "Owen Franklin",
                "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
            }
        }
    ]
}

Example 2: Get full details

Request

The following is an example of the request to get the full details from a callRecord, including session and segment components.

HTTP

GET https://graph.microsoft.com/v1.0/communications/callRecords/{id}?$expand=sessions($expand=segments)

C#

// Code snippets are only available for the latest version. Current version is 5.x

var graphClient = new GraphServiceClient(requestAdapter);

var result = await graphClient.Communications.CallRecords["{callRecord-id}"].GetAsync((requestConfiguration) =>
{
	requestConfiguration.QueryParameters.Expand = new string []{ "sessions($expand=segments)" };
});

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Go

import (
	  "context"
	  msgraphsdk "github.com/microsoftgraph/msgraph-sdk-go"
	  graphconfig "github.com/microsoftgraph/msgraph-sdk-go/communications"
	  //other-imports
)

graphClient := msgraphsdk.NewGraphServiceClientWithCredentials(cred, scopes)


requestParameters := &graphconfig.CommunicationsCallRecordItemRequestBuilderGetQueryParameters{
	Expand: [] string {"sessions($expand=segments)"},
}
configuration := &graphconfig.CommunicationsCallRecordItemRequestBuilderGetRequestConfiguration{
	QueryParameters: requestParameters,
}

result, err := graphClient.Communications().CallRecords().ByCallRecordId("callRecord-id").Get(context.Background(), configuration)

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Java

GraphServiceClient graphClient = GraphServiceClient.builder().authenticationProvider( authProvider ).buildClient();

CallRecord callRecord = graphClient.communications().callRecords("{id}")
	.buildRequest()
	.expand("sessions($expand=segments)")
	.get();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

JavaScript

const options = {
	authProvider,
};

const client = Client.init(options);

let callRecord = await client.api('/communications/callRecords/{id}')
	.expand('sessions($expand=segments)')
	.get();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PHP

<?php

// THIS SNIPPET IS A PREVIEW FOR THE KIOTA BASED SDK. NON-PRODUCTION USE ONLY
$graphServiceClient = new GraphServiceClient($requestAdapter);

$requestConfiguration = new CallRecordRequestBuilderGetRequestConfiguration();
$queryParameters = CallRecordRequestBuilderGetRequestConfiguration::createQueryParameters();
$queryParameters->expand = ["sessions($expand=segments)"];
$requestConfiguration->queryParameters = $queryParameters;


$result = $graphServiceClient->communications()->callRecords()->byCallRecordId('callRecord-id')->get($requestConfiguration);

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PowerShell

Import-Module Microsoft.Graph.CloudCommunications

Get-MgCommunicationCallRecord -CallRecordId $callRecordId -ExpandProperty "sessions(`$expand=segments)" 

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Response

The following is an example of the response. If the sessions list is truncated, a sessions@odata.nextLink value will be provided to retrieve the next page of sessions. The default page size for sessions is 60 entries.

Note: The response object shown here might be shortened for readability.

HTTP/1.1 200 OK
Content-type: application/json

{
    "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#communications/callRecords(sessions(segments()))/$entity",
    "version": 1,
    "type": "peerToPeer",
    "modalities": [
        "audio"
    ],
    "lastModifiedDateTime": "2020-02-25T19:00:24.582757Z",
    "startDateTime": "2020-02-25T18:52:21.2169889Z",
    "endDateTime": "2020-02-25T18:52:46.7640013Z",
    "id": "e523d2ed-2966-4b6b-925b-754a88034cc5",
    "organizer": {
        "user": {
            "id": "821809f5-0000-0000-0000-3b5136c0e777",
            "displayName": "Abbie Wilkins",
            "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
        }
    },
    "participants": [
        {
            "user": {
                "id": "821809f5-0000-0000-0000-3b5136c0e777",
                "displayName": "Abbie Wilkins",
                "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
            }
        },
        {
            "user": {
                "id": "f69e2c00-0000-0000-0000-185e5f5f5d8a",
                "displayName": "Owen Franklin",
                "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
            }
        }
    ],
    "sessions": [
        {
            "modalities": [
                "audio"
            ],
            "startDateTime": "2020-02-25T18:52:21.2169889Z",
            "endDateTime": "2020-02-25T18:52:46.7640013Z",
            "id": "e523d2ed-2966-4b6b-925b-754a88034cc5",
            "caller": {
                "@odata.type": "#microsoft.graph.callRecords.participantEndpoint",
                "userAgent": {
                    "@odata.type": "#microsoft.graph.callRecords.clientUserAgent",
                    "headerValue": "RTCC/7.0.0.0 UCWA/7.0.0.0 AndroidLync/6.25.0.27 (SM-G930U Android 8.0.0)",
                    "platform": "android",
                    "productFamily": "skypeForBusiness"
                },
                "identity": {
                    "@odata.type": "#microsoft.graph.identitySet",
                    "user": {
                        "id": "821809f5-0000-0000-0000-3b5136c0e777",
                        "displayName": "Abbie Wilkins",
                        "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
                    }
                }
            },
            "callee": {
                "@odata.type": "#microsoft.graph.callRecords.participantEndpoint",
                "userAgent": {
                    "@odata.type": "#microsoft.graph.callRecords.clientUserAgent",
                    "headerValue": "UCCAPI/16.0.12527.20122 OC/16.0.12527.20194 (Skype for Business)",
                    "platform": "windows",
                    "productFamily": "skypeForBusiness"
                },
                "identity": {
                    "user": {
                        "id": "f69e2c00-0000-0000-0000-185e5f5f5d8a",
                        "displayName": "Owen Franklin",
                        "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
                    }
                },
                "feedback": {
                    "rating": "poor",
                    "tokens": {
                        "NoSound": false,
                        "OtherNoSound": false,
                        "Echo": false,
                        "Noisy": true,
                        "LowVolume": false,
                        "Stopped": false,
                        "DistortedSound": false,
                        "Interruptions": false
                    }
                }
            },
            "segments": [
                {
                    "startDateTime": "2020-02-25T18:52:21.2169889Z",
                    "endDateTime": "2020-02-25T18:52:46.7640013Z",
                    "id": "e523d2ed-2966-4b6b-925b-754a88034cc5",
                    "caller": {
                        "@odata.type": "#microsoft.graph.callRecords.participantEndpoint",
                        "userAgent": {
                            "@odata.type": "#microsoft.graph.callRecords.clientUserAgent",
                            "headerValue": "RTCC/7.0.0.0 UCWA/7.0.0.0 AndroidLync/6.25.0.27 (SM-G930U Android 8.0.0)",
                            "platform": "android",
                            "productFamily": "skypeForBusiness"
                        },
                        "identity": {
                            "user": {
                                "id": "821809f5-0000-0000-0000-3b5136c0e777",
                                "displayName": "Abbie Wilkins",
                                "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
                            }
                        }
                    },
                    "callee": {
                        "@odata.type": "#microsoft.graph.callRecords.participantEndpoint",
                        "userAgent": {
                            "@odata.type": "#microsoft.graph.callRecords.clientUserAgent",
                            "headerValue": "UCCAPI/16.0.12527.20122 OC/16.0.12527.20194 (Skype for Business)",
                            "platform": "windows",
                            "productFamily": "skypeForBusiness"
                        },
                        "identity": {
                            "user": {
                                "id": "f69e2c00-0000-0000-0000-185e5f5f5d8a",
                                "displayName": "Owen Franklin",
                                "tenantId": "dc368399-474c-4d40-900c-6265431fd81f"
                            }
                        }
                    },
                    "media": [
                        {
                            "label": "main-audio",
                            "callerNetwork": {
                                "ipAddress": "10.150.0.2",
                                "subnet": "10.150.0.0",
                                "linkSpeed": 54000000,
                                "connectionType": "wifi",
                                "port": 27288,
                                "reflexiveIPAddress": "127.0.0.2",
                                "relayIPAddress": "52.114.188.32",
                                "relayPort": 53889,
                                "macAddress": "00-00-00-00-00-00",
                                "dnsSuffix": null,
                                "sentQualityEventRatio": 0,
                                "receivedQualityEventRatio": 0.27,
                                "delayEventRatio": 0,
                                "bandwidthLowEventRatio": 0
                            },
                            "calleeNetwork": {
                                "ipAddress": "10.139.0.12",
                                "subnet": "10.139.80.0",
                                "linkSpeed": 4294967295,
                                "connectionType": "wired",
                                "port": 50011,
                                "reflexiveIPAddress": "127.0.0.2",
                                "relayIPAddress": "52.114.188.102",
                                "relayPort": 52810,
                                "macAddress": "00-00-00-00-00-00-00-00",
                                "dnsSuffix": null,
                                "sentQualityEventRatio": 0.31,
                                "receivedQualityEventRatio": 0,
                                "delayEventRatio": 0,
                                "bandwidthLowEventRatio": 0
                            },
                            "callerDevice": {
                                "captureDeviceName": "Default input device",
                                "renderDeviceName": "Default output device",
                                "receivedSignalLevel": -10,
                                "receivedNoiseLevel": -68,
                                "initialSignalLevelRootMeanSquare": 60.25816,
                                "renderZeroVolumeEventRatio": 1,
                                "renderMuteEventRatio": 1,
                                "micGlitchRate": 23,
                                "speakerGlitchRate": 3830
                            },
                            "calleeDevice": {
                                "captureDeviceName": "Microphone (Microsoft Virtual Audio Device (Simple) (WDM))",
                                "captureDeviceDriver": "Microsoft: 5.0.8638.1100",
                                "renderDeviceName": "Speakers (Microsoft Virtual Audio Device (Simple) (WDM))",
                                "renderDeviceDriver": "Microsoft: 5.0.8638.1100",
                                "receivedSignalLevel": -14,
                                "receivedNoiseLevel": -86,
                                "initialSignalLevelRootMeanSquare": 146.7885,
                                "micGlitchRate": 143,
                                "speakerGlitchRate": 182
                            },
                            "streams": [
                                {
                                    "streamId": "1504545584",
                                    "streamDirection": "callerToCallee",
                                    "averageAudioDegradation": null,
                                    "averageJitter": "PT0.016S",
                                    "maxJitter": "PT0.021S",
                                    "averagePacketLossRate": 0,
                                    "maxPacketLossRate": 0,
                                    "averageRatioOfConcealedSamples": null,
                                    "maxRatioOfConcealedSamples": null,
                                    "averageRoundTripTime": "PT0.061S",
                                    "maxRoundTripTime": "PT0.079S",
                                    "packetUtilization": 67,
                                    "averageBandwidthEstimate": 9965083,
                                    "wasMediaBypassed": false,
                                    "averageAudioNetworkJitter": "PT0.043S",
                                    "maxAudioNetworkJitter": "PT0.046S"
                                },
                                {
                                    "streamId": "1785122252",
                                    "streamDirection": "calleeToCaller",
                                    "averageAudioDegradation": 1.160898,
                                    "averageJitter": "PT0.007S",
                                    "maxJitter": "PT0.012S",
                                    "averagePacketLossRate": 0.01381693,
                                    "maxPacketLossRate": 0.03738318,
                                    "averageRatioOfConcealedSamples": 0.06233422,
                                    "maxRatioOfConcealedSamples": 0.07192807,
                                    "averageRoundTripTime": "PT0.064S",
                                    "maxRoundTripTime": "PT0.106S",
                                    "packetUtilization": 709,
                                    "averageBandwidthEstimate": 15644878,
                                    "wasMediaBypassed": false,
                                    "averageAudioNetworkJitter": "PT0.266S",
                                    "maxAudioNetworkJitter": "PT0.474S"
                                }
                            ]
                        }
                    ]
                }
            ]
        }
    ],
    "sessions@odata.nextLink": "https://graph.microsoft.com/v1.0/$metadata#communications/callRecords('e523d2ed-2966-4b6b-925b-754a88034cc5')/sessions?$expand=segments&$skiptoken=abc"
}