Update remoteAssistanceSettings

Namespace: microsoft.graph

Important: Microsoft Graph APIs under the /beta version are subject to change; production use is not supported.

Note: The Microsoft Graph API for Intune requires an active Intune license for the tenant.

Update the properties of a remoteAssistanceSettings object.


One of the following permissions is required to call this API. To learn more, including how to choose permissions, see Permissions.

Permission type Permissions (from least to most privileged)
Delegated (work or school account) DeviceManagementServiceConfig.ReadWrite.All, DeviceManagementConfiguration.ReadWrite.All
Delegated (personal Microsoft account) Not supported.
Application DeviceManagementServiceConfig.ReadWrite.All, DeviceManagementConfiguration.ReadWrite.All

HTTP Request

PATCH /deviceManagement/remoteAssistanceSettings

Request headers

Header Value
Authorization Bearer <token> Required.
Accept application/json

Request body

In the request body, supply a JSON representation for the remoteAssistanceSettings object.

The following table shows the properties that are required when you create the remoteAssistanceSettings.

Property Type Description
id String The remote assistance settings identifier
remoteAssistanceState remoteAssistanceState The current state of remote assistance for the account. Possible values are: disabled, enabled. This setting is configurable by the admin. Remote assistance settings that have not yet been configured by the admin have a disabled state. Returned by default. Possible values are: disabled, enabled.
allowSessionsToUnenrolledDevices Boolean Indicates if sessions to unenrolled devices are allowed for the account. This setting is configurable by the admin. Default value is false.
blockChat Boolean Indicates if sessions to block chat function. This setting is configurable by the admin. Default value is false.


If successful, this method returns a 200 OK response code and an updated remoteAssistanceSettings object in the response body.



Here is an example of the request.

PATCH https://graph.microsoft.com/beta/deviceManagement/remoteAssistanceSettings
Content-type: application/json
Content-length: 172

  "@odata.type": "#microsoft.graph.remoteAssistanceSettings",
  "remoteAssistanceState": "enabled",
  "allowSessionsToUnenrolledDevices": true,
  "blockChat": true


Here is an example of the response. Note: The response object shown here may be truncated for brevity. All of the properties will be returned from an actual call.

HTTP/1.1 200 OK
Content-Type: application/json
Content-Length: 221

  "@odata.type": "#microsoft.graph.remoteAssistanceSettings",
  "id": "cfef360e-360e-cfef-0e36-efcf0e36efcf",
  "remoteAssistanceState": "enabled",
  "allowSessionsToUnenrolledDevices": true,
  "blockChat": true