Update serviceNowConnection

Namespace: microsoft.graph

Important: Microsoft Graph APIs under the /beta version are subject to change; production use is not supported.

Note: The Microsoft Graph API for Intune requires an active Intune license for the tenant.

Update the properties of a serviceNowConnection object.

This API is available in the following national cloud deployments.

Global service	US Government L4	US Government L5 (DOD)	China operated by 21Vianet
✅	✅	✅	✅

Permissions

One of the following permissions is required to call this API. To learn more, including how to choose permissions, see Permissions.

Permission type	Permissions (from least to most privileged)
Delegated (work or school account)	DeviceManagementConfiguration.ReadWrite.All
Delegated (personal Microsoft account)	Not supported.
Application	DeviceManagementConfiguration.ReadWrite.All

HTTP Request

PATCH /deviceManagement/serviceNowConnections/{serviceNowConnectionId}

Request headers

Header	Value
Authorization	Bearer {token}. Required. Learn more about authentication and authorization.
Accept	application/json

Request body

In the request body, supply a JSON representation for the serviceNowConnection object.

The following table shows the properties that are required when you create the serviceNowConnection.

Property	Type	Description
id	String	Unique identifier of ServiceNow connection
instanceUrl	String	Indicates the ServiceNow instance URL that Intune will connect to. Saved in the format of https://.service-now.com
incidentApiUrl	String	Indicates the ServiceNow incident API URL that Intune will use the fetch incidents. Saved in the format of /api/now/table/incident
authenticationMethod	serviceNowAuthenticationMethod	Indicates the method used by Intune to authenticate with ServiceNow. Currently supports only web authentication with ServiceNow using the specified app id.
serviceNowConnectionStatus	serviceNowConnectionStatus	Status of the ServiceNow Connection based on user's selection. Possible value could be disabled or enabled. Possible values are: disabled, enabled, unknownFutureValue.
createdDateTime	DateTimeOffset	Date Time when connection properties were created. The value cannot be modified and is automatically populated when the connection properties were entered.
lastModifiedDateTime	DateTimeOffset	Date Time when connection properties were last updated. The value cannot be modified and is automatically populated when the connection properties were updated.
lastQueriedDateTime	DateTimeOffset	Date Time when incidents from ServiceNow were last queried

Response

If successful, this method returns a 200 OK response code and an updated serviceNowConnection object in the response body.

Example

Request

Here is an example of the request.

PATCH https://graph.microsoft.com/beta/deviceManagement/serviceNowConnections/{serviceNowConnectionId}
Content-type: application/json
Content-length: 422

{
  "@odata.type": "#microsoft.graph.serviceNowConnection",
  "instanceUrl": "https://example.com/instanceUrl/",
  "incidentApiUrl": "https://example.com/incidentApiUrl/",
  "authenticationMethod": {
    "@odata.type": "microsoft.graph.serviceNowOauthSecretAuthentication",
    "appId": "App Id value"
  },
  "serviceNowConnectionStatus": "enabled",
  "lastQueriedDateTime": "2017-01-01T00:00:30.0527314-08:00"
}

Response

Here is an example of the response. Note: The response object shown here may be truncated for brevity. All of the properties will be returned from an actual call.

HTTP/1.1 200 OK
Content-Type: application/json
Content-Length: 594

{
  "@odata.type": "#microsoft.graph.serviceNowConnection",
  "id": "315bc12c-c12c-315b-2cc1-5b312cc15b31",
  "instanceUrl": "https://example.com/instanceUrl/",
  "incidentApiUrl": "https://example.com/incidentApiUrl/",
  "authenticationMethod": {
    "@odata.type": "microsoft.graph.serviceNowOauthSecretAuthentication",
    "appId": "App Id value"
  },
  "serviceNowConnectionStatus": "enabled",
  "createdDateTime": "2017-01-01T00:02:43.5775965-08:00",
  "lastModifiedDateTime": "2017-01-01T00:00:35.1329464-08:00",
  "lastQueriedDateTime": "2017-01-01T00:00:30.0527314-08:00"
}