caseSlaPolicyEntry resource type

Namespace: microsoft.graph.security.caseManagement

Important

APIs under the /beta version in Microsoft Graph are subject to change. Use of these APIs in production applications is not supported. To determine whether an API is available in v1.0, use the Version selector.

Represents a single SLA (service level agreement) policy's denormalized status for a case. Returned as an entry in the slaPolicies collection on a case. This resource is entirely server-computed; the SLA policy engine assigns and maintains SLA policies independently of the case management API.

Properties

Property	Type	Description
breachTargetDateTime	DateTimeOffset	The date and time the SLA policy is targeted to breach, if applicable. null when the policy is paused or completed. Computed by the service.
policyDisplayName	String	The display name of the SLA policy. Computed by the service.
policyId	String	The unique identifier of the SLA policy, assigned by the SLA policy engine. Computed by the service.
status	microsoft.graph.security.caseManagement.caseSlaPolicyStatus	The current SLA status for this policy on this case. Computed by the service.

caseSlaPolicyStatus values

Member	Description
active	The SLA policy is actively tracked and within its target.
atRisk	The SLA policy is at risk of breaching its target.
breached	The SLA policy has breached its target.
paused	Tracking for the SLA policy is paused.
completedMet	The SLA policy completed within its target.
completedBreached	The SLA policy completed after breaching its target.
unknownFutureValue	Evolvable enumeration sentinel value. Don't use.

Relationships

None.

JSON representation

The following JSON representation shows the resource type.

{
  "@odata.type": "#microsoft.graph.security.caseManagement.caseSlaPolicyEntry",
  "policyId": "String",
  "policyDisplayName": "String",
  "status": "String",
  "breachTargetDateTime": "DateTimeOffset"
}