Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Namespace: microsoft.graph.security.caseManagement
Important
APIs under the /beta version in Microsoft Graph are subject to change. Use of these APIs in production applications is not supported. To determine whether an API is available in v1.0, use the Version selector.
Get an slaPolicyDefinition, including its criteria and timers.
This API is available in the following national cloud deployments.
| Global service | US Government L4 | US Government L5 (DOD) | China operated by 21Vianet |
|---|---|---|---|
| ✅ | ❌ | ❌ | ❌ |
Permissions
Choose the permission or permissions marked as least privileged for this API. Use a higher privileged permission or permissions only if your app requires it. For details about delegated and application permissions, see Permission types. To learn more about these permissions, see the permissions reference.
| Permission type | Least privileged permissions | Higher privileged permissions |
|---|---|---|
| Delegated (work or school account) | CaseManagement.Read.All | CaseManagement.ConfigManage.All, CaseManagement.ReadWrite.All |
| Delegated (personal Microsoft account) | Not supported. | Not supported. |
| Application | CaseManagement.Read.All | CaseManagement.ConfigManage.All, CaseManagement.ReadWrite.All |
Important
For delegated access using work or school accounts, the signed-in user must be assigned a supported built-in Microsoft Entra role, in addition to the required Microsoft Graph permission. The following built-in roles are supported, listed from least to most privileged:
- Security Reader
- Security Administrator
Security Reader is the least privileged role supported for this operation.
HTTP request
GET /security/caseManagement/caseTypeConfigurations/{caseTypeConfiguration-id}/slaPolicies/{slaPolicyDefinition-id}
Replace {caseTypeConfiguration-id} with the owning case type: incidentCase, genericCase, or exposureCase.
Optional query parameters
This method supports the $select OData query parameter to select which properties are returned. For general information, see OData query parameters.
Request headers
| Name | Description |
|---|---|
| Authorization | Bearer {token}. Required. Learn more about authentication and authorization. |
Request body
Don't supply a request body for this method.
Response
If successful, this method returns a 200 OK response code and a slaPolicyDefinition object in the response body.
The full resource is returned unless $select is used. If the policy doesn't exist, this method returns 404 Not Found.
Response payloads can omit @odata.type on non-polymorphic objects.
Examples
Request
The following example shows a request.
GET https://graph.microsoft.com/beta/security/caseManagement/caseTypeConfigurations/incidentCase/slaPolicies/8f3b6c2e-2f2a-4b8e-9a1e-2f1c4d5a6b7c
Response
The following example shows the response.
HTTP/1.1 200 OK
Content-Type: application/json
{
"@odata.context": "https://graph.microsoft.com/beta/$metadata#security/caseManagement/caseTypeConfigurations/incidentCase/slaPolicies/$entity",
"@odata.type": "#microsoft.graph.security.caseManagement.slaPolicyDefinition",
"id": "8f3b6c2e-2f2a-4b8e-9a1e-2f1c4d5a6b7c",
"displayName": "High priority incident response",
"description": "Tracks time-to-resolution for high priority incident cases.",
"setCriteria": {
"@odata.type": "#microsoft.graph.security.caseManagement.slaPolicyCriteriaBlock",
"logicalOperator": "and",
"conditions": [
{
"@odata.type": "#microsoft.graph.security.caseManagement.slaPolicyCondition",
"property": "priority",
"operator": "equals",
"values": ["High"]
}
]
},
"exitCriteria": {
"@odata.type": "#microsoft.graph.security.caseManagement.slaPolicyCriteriaBlock",
"logicalOperator": "or",
"conditions": [
{
"@odata.type": "#microsoft.graph.security.caseManagement.slaPolicyCondition",
"property": "status",
"operator": "equals",
"values": ["Closed"]
}
]
},
"pauseCriteria": null,
"recalculateCondition": {
"@odata.type": "#microsoft.graph.security.caseManagement.slaPolicyRecalculateCondition",
"shouldResetTime": false
},
"isActive": true,
"timers": [
{
"policyTimerId": "b1a2c3d4-5e6f-4a7b-8c9d-0e1f2a3b4c5d",
"order": 0,
"isDefault": true,
"warningThresholdInMinutes": 240,
"breachThresholdInMinutes": 480
}
],
"createdDateTime": "2026-08-17T08:15:00Z",
"createdBy": "8b2e1f6a-51ce-4a53-bd08-ec42a3b768e1",
"lastModifiedDateTime": "2026-08-17T08:15:00Z",
"lastModifiedBy": "8b2e1f6a-51ce-4a53-bd08-ec42a3b768e1"
}