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Intended use cases
Dragon Copilot is only intended to be used by a qualified member of an individual's care team working on the customer's behalf as an employee, independent contractor, or medical staff member. All users must be qualified in the clinical practice of health care, with the ability to take into account the individual circumstances of each patient's case and trained on the use of Dragon Copilot.
Dragon Copilot is purpose‑built for single-medical staff member - single‑patient medical encounters. Illustrative intended uses include:
- Real‑time dictation of medical notes, memos, or template content using STT.
- Ambient capture of a clinician–patient conversation to generate a draft medical note.
- LLM‑assisted summarization of a lengthy note into a concise after‑visit summary suitable for patients.
- Drafting of referral letters that pull diagnosis and plan details from the encounter transcript and medical note.
- On‑demand transformations, such as changing pronouns or applying user‑specific style rules to an existing note.
Intended uses span multiple domains (primary care, specialty care, tele‑health) and stakes (low‑risk style edits vs. high‑risk medical information capture). In all cases, a licensed medical staff member reviews and signs the output.
Considerations when choosing other use cases
We encourage customers to innovate with Dragon Copilot, but please consider:
- Single‑patient focus. The system was not designed for multi‑patient group visits or multi-disciplinary team documentation in one session.
- Language support. Only languages explicitly listed in product documentation are supported for STT and ambient summarization in the current locale.
- Collaboration model. Real‑time collaborative editing by multiple clinicians in the same note is not supported today.
Unsupported use cases
Use as an autonomous clinical decision‑making tool or a substitute for professional judgment.
Recording or generating notes for multiple patients simultaneously.
Deployment in scenarios that violate applicable laws, including, but not limited to, regional privacy regulations.
Deployment in scenarios that violate organizational policies on audio capture.
Legal and regulatory considerations
Organizations need to evaluate potential specific legal and regulatory obligations when using any AI services and solutions, which may not be appropriate for use in every industry or scenario. Restrictions may vary based on regional or local regulatory requirements. Additionally, AI services or solutions are not designed for, and may not be used in, ways prohibited in applicable terms of service and relevant codes of conduct.
Customer disclaimer
Neither Dragon Copilot nor the Azure OpenAI API are intended, designed, or made available to be: (1) a medical device, or (2) a substitute for professional medical advice, diagnosis, treatment, or judgment and should not be used to replace or as a substitute for professional medical advice, diagnosis, treatment, or judgment.
Output from Dragon Copilot or the Azure OpenAI API does not reflect the opinions of Microsoft. The accuracy and reliability of the information provided by Dragon Copilot or the Azure OpenAI API may vary and are not guaranteed. Microsoft disclaims any liability for any damages resulting from the use or reliance on the information provided by Dragon Copilot or the Azure OpenAI API.
Medical device disclaimer
Microsoft products are not designed, intended, or made available as medical device(s), and are not designed or intended to be a substitute for professional medical advice, diagnosis, treatment, or judgment and should not be used to replace or as a substitute for professional medical advice, diagnosis, treatment or judgment. Microsoft does not warrant that Microsoft products will be sufficient for any medical purposes or meet the health or medical requirements of any person.
Learn more about Dragon Copilot
Microsoft Dragon Copilot | Microsoft Cloud for Healthcare
About this document
© 2025 Microsoft Corporation. All rights reserved. This document is provided "as-is" and for informational purposes only. Information and views expressed in this document, including URL and other internet web site references, may change without notice. You bear the risk of using it. Some examples are for illustration only and are fictitious. No real association is intended or inferred.
This document is not intended to be, and should not be construed as providing, legal advice. The jurisdiction in which you're operating may have various regulatory or legal requirements that apply to your AI system. Consult a legal specialist if you are uncertain about laws or regulations that might apply to your system, especially if you think those might impact these recommendations. Be aware that not all of these recommendations and resources will be appropriate for every scenario, and conversely, these recommendations and resources may be insufficient for some scenarios.