Empower health team collaboration

Article
03/08/2023

With the healthcare capabilities in Dynamics 365, Microsoft 365, and Azure, you can dramatically improve the collaboration between your health team staff and care for their patients.

For starters, you can create and personalize care plans and manage care team members, and schedule and coordinate home visits. And you can customize Microsoft collaboration tools based on the needs of your medical staff. You can also ingest patient and clinical data from disparate sources to create a single longitudinal patient record giving the care team a full picture of the patient’s health.

Care coordination

Enhance care team coordination and decision support for your frontline healthcare workers by communicating the right information, at the right time, to the right people. Provide care to the patient by easily creating, personalizing, and building new care plans for patients and their assigned care team.

Care management solution

With Care management, provider personnel can create, personalize, and enable new care plans for patients, and manage the appropriate care team members. The initial view in Care management is the care coordinator dashboard. More information: Care management: Coordinate care plans and care teams

Azure Health Data Services populate the end-to-end clinical data that the provider can then view to create care plans for their patients and manage new treatments. More information: Azure Health Data Services

Home health solution

With Home health, provider personnel can schedule appointments for the patient based on various factors. You can view patient information directly in context, and a guided business process flow ensures each measure is taken prior to and after booking. More information: Home health: Schedule and coordinate home visits.

Using Azure Health Data Services, providers can also see health data ingested from wearables and other connected health devices in one place. More information: Azure Health Data Services

Care collaboration

Help your frontline healthcare workers share knowledge and collaborate more efficiently to optimize care team performance and strengthen care pathways.

Patient insight cards solution

Patient insight cards keep you informed with relevant context about patients. The cards are generated based on data stored in Microsoft Dynamics 365, and are built on the Sales assistant available in Microsoft Dynamics 365 Sales. More information: Patient insight cards: Provide care teams with administrative context about patients

Teams for care collaboration

Internally, your care teams can use Microsoft Teams to:

Go to Get started with Microsoft 365 for Healthcare to learn about how to set up these features and capabilities.

Watch this video to learn more about health team collaboration in Teams:

Task	More information
Send and receive messages securely	Good patient care begins with a clinician who is empowered with unfettered access to the right information, the ability to communicate swiftly, and the peace of mind that all of this communication is secure and compliant with patient data protection regulations. Features, such as priority notifications and message delegation, mean that you and the rest of your care team can stay on top of important messages, securely, no matter where you are.
Chat, post messages, and communicate	Chat and post messages in a team. Messages posted in team channels persist, so others can join in the conversation later. You can set up teams and channels for departments, roles, projects, or specialties, so that your team can have a central place to work together.
Call and meet	Schedule meetings or easily have one-off quick calls with members of the care team.
Store and share files and documents	Store your documents and files in Teams so that everyone has the same information, and you can work together to make changes and updates.
Share lists and track information	Microsoft Lists can help you track information easily and see status. The Lists app in Teams even includes a Patients list template so that your team can coordinate plans and information about specific patients.
Track and monitor tasks	Use Tasks in Teams to track to-do items for yourself and for your whole care team. IT Pros can publish tasks for their organizations, for example, publishing a set of tasks with new safety protocols or a new intake step to be used across a hospital.
Streamline approvals	Use Approvals to streamline all of your requests and processes with your team. Create, manage, and share approvals directly from your hub for teamwork. Start an approval flow from the same place you send a chat, in a channel conversation, or from the Approvals app itself. Just select an approval type, add details, attach files, and choose approvers. Once submitted, approvers are notified and can review and act on the request.
Create, manage, and share schedules	Use Shifts to create, manage, and share schedules among your staff.

Azure Health Data Services allow care teams to collaborate on clinical data, like being able to view the entire patient record and also discuss care plans with data from disparate sources.

Remote patient monitoring

Enable remote patient monitoring to extend care beyond hospital walls and monitor recovery, rehabilitation, and care management for disabilities and chronic diseases to help reduce readmissions and improve patient satisfaction.

Azure Health Data Services

Ingest PHI data to provide care teams with better patient data.

With Azure Health Data Services, you can arm your care team with a better picture of the patient’s health. Azure Health Data Services allow you to ingest clinical and protected health information (PHI) data from multiple sources into a single place so that care teams can access them and collaborate with each other on improving care plans.

More information: Azure Health Data Services

Azure IoT for healthcare

Improve patient outcomes, streamline clinical operations, and optimize your healthcare manufacturing and supply chain with seamless, smart, and highly secure IoT technology.

More information: Tutorial: Deploy and walkthrough the continuous patient monitoring application template

Reference architecture

Learn more about successful, robust cloud deployments in the Microsoft Cloud for Healthcare reference architecture center.