Support care management for payors and insurance members


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Oct 2023 Oct 2023

Business value

Implementing a care management solution that supports the payor vertical enables efficient coordination and streamlined processes, resulting in improved cost control, enhanced member satisfaction, and optimized healthcare outcomes.

Feature details

Care management in Microsoft Cloud for Healthcare organizes patient care activities in a way that can help you improve patient management and achieve coordination between care plans and care teams.

For 2023 release wave 2, we're expanding the care management capabilities to support payors and insurance members. This would help deliver holistic solutions that enable care teams to stay up-to-date on member health and take actions to support a member's care delivery.