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Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Manufacturing. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Nov 18, 2024 |
Jun 2025 |
Business value
The Factory Operations Agent in Azure AI helps solve factory issues and improves productivity by letting users ask questions in natural language about unified IT-OT data. Key benefits include:
- Operational efficiency: Streamline issue resolution and increase output by giving frontline workers access to unified data.
- Resource optimization: Reduce IT department workload and speed up industrial digital transformation by bridging IT and OT data silos.
- Workforce agility: Accelerate onboarding and skill development for frontline personnel, enabling rapid adaptation to operational needs.
Feature details
The Factory Operations Agent offers an industry augmentation loop, plug-ins, and skills to understand complex systems like Manufacturing Execution Systems and Quality Management Systems. It connects with data in Manufacturing data solutions, so users can ask questions in natural language. This feature helps prevent misinformation and includes responsible AI guardrails to ensure responses are relevant, safe, and responsible within the manufacturing context. In preview, the agent provides a plug-in for global system integration partners and ISVs to customize experiences for manufacturing customers or enhance existing ISV applications with advanced AI capabilities.
Additional resources
Introduction to query data (docs)