Introduction - Get started with the Cloud Solution Provider program

  • 5 minutes

As a Business Central partner, you administer the Business Central tenants of your customers from the Partner Center. You have access to the administration tools for your customers' Business Central administration center and Microsoft 365 account. You control all administrative functions, even when to upgrade Windows.

Enroll in the Cloud Solution Provider program

You must enroll in the Cloud Solution Provider program from the Microsoft Partner Center to administer Business Central.

To enroll in the Cloud Solution Provider program, your company must first have a Microsoft AI Cloud Partner Program account and an active Partner ID. If you don't have one, you're offered the option to enroll in the Microsoft AI Cloud Partner Program while you enroll in the Cloud Solution Provider program. To complete the CSP application, you'll need your company's Partner Location Account (PLA) ID (formerly called the MPN ID), complete business address, bank information, and the work email for the employee who will act as the admin for the Partner Center. For detailed instructions, see Enrolling in the first partner program and Learn about the Microsoft Partner Agreement (MPA) for CSP program partners.

Add a customer in Partner Center

By using the Partner Center documentation, you can learn how to add a customer, assign licenses to users, and create new subscriptions. Business Central is one of the subscriptions that you can create, and you can assign Business Central-specific license types to users.

Before you can sell subscriptions, manage billing, or provide support to a customer, you need to add them to your list of customers in the Partner Center.

To add a new customer in the Partner Center, follow these steps:

  1. Select Customers from the Partner Center menu and then select Add customer.

  2. On the Account info page, enter the customer's details and primary contact information and verify that the customer has accepted and signed the latest Microsoft Cloud Agreement.

  3. If you're an indirect provider, select the indirect reseller that you want to associate with this customer's subscriptions from the list.

  4. Select Next: Subscriptions when you're finished entering all required information.

  5. On the Subscriptions page, select the offer(s) that your customer wants to buy from you. Enter the number of licenses, and then select Next: Review.

  6. On the Review page, check your entries for accuracy and then select Submit if the information is correct.

  7. Select Done when you've finished adding the customer information and purchased the required subscriptions.