Contact Us
First, select your geographical Region and then Country/Territory to see VLSC Support contact information for your location.
(Microsoft will respond to Web Form submissions within 24 hours. For more urgent issues, please phone support).
- (Asia | Armenia)
- (Asia | Azerbaijan)
- (Asia | Bangladesh)
- (Asia | Bhutan)
- (Asia | British Indian Ocean Territory)
- (Asia | Brunei)
- (Asia | Cambodia)
- (Asia | China)
- (Asia | Georgia)
- (Asia | Hong Kong)
- (Asia | India)
- (Asia | Indonesia)
- (Asia | Japan)
- (Asia | Kazakhstan)
- (Asia | Kyrgyzstan)
- (Asia | Laos)
- (Asia | Macau)
- (Asia | Malaysia)
- (Asia | Maldives)
- (Asia | Mongolia)
- (Asia | Myanmar)
- (Asia | Nepal)
- (Asia | Pakistan)
- (Asia | Philippines)
- (Asia | Russia)
- (Asia | Singapore)
- (Asia | South Korea)
- (Asia | Sri Lanka)
- (Asia | Taiwan)
- (Asia | Tajikistan)
- (Asia | Thailand)
- (Asia | Timor-Leste)
- (Asia | Turkmenistan)
- (Asia | Uzbekistan)
- (Asia | Vietnam)
- (Europe | Albania)
- (Europe | Andorra)
- (Europe | Armenia)
- (Europe | Austria)
- (Europe | Azerbaijan)
- (Europe | Belarus)
- (Europe | Belgium)
- (Europe | Bosnia and Herzegovina)
- (Europe | Bouvet Island)
- (Europe | Bulgaria)
- (Europe | Croatia)
- (Europe | Cyprus)
- (Europe | Czech Republic)
- (Europe | Denmark)
- (Europe | Estonia)
- (Europe | Faroe Islands)
- (Europe | Finland)
- (Europe | France)
- (Europe | Georgia)
- (Europe | Germany)
- (Europe | Gibraltar)
- (Europe | Greece)
- (Europe | Greenland)
- (Europe | Hungary)
- (Europe | Iceland)
- (Europe | Ireland)
- (Europe | Italy)
- (Europe | Kosovo)
- (Europe | Latvia)
- (Europe | Liechtenstein)
- (Europe | Lithuania)
- (Europe | Luxembourg)
- (Europe | Macedonia, FYRO)
- (Europe | Malta)
- (Europe | Moldova)
- (Europe | Monaco)
- (Europe | Montenegro)
- (Europe | Netherlands)
- (Europe | Norway)
- (Europe | Poland)
- (Europe | Portugal)
- (Europe | Romania)
- (Europe | Russia)
- (Europe | San Marino)
- (Europe | Serbia)
- (Europe | Slovakia)
- (Europe | Slovenia)
- (Europe | Spain)
- (Europe | Svalbard and Jan Mayen)
- (Europe | Sweden)
- (Europe | Switzerland)
- (Europe | Turkey)
- (Europe | Ukraine)
- (Europe | United Kingdom)
- (Europe | Vatican City)
- (Middle East and Africa | Afghanistan)
- (Middle East and Africa | Algeria)
- (Middle East and Africa | Angola)
- (Middle East and Africa | Bahrain)
- (Middle East and Africa | Benin)
- (Middle East and Africa | Botswana)
- (Middle East and Africa | Burkina Faso)
- (Middle East and Africa | Burundi)
- (Middle East and Africa | Cabo Verde)
- (Middle East and Africa | Cameroon)
- (Middle East and Africa | Central African Republic)
- (Middle East and Africa | Chad)
- (Middle East and Africa | Comoros)
- (Middle East and Africa | Cote D'Ivoire)
- (Middle East and Africa | Djibouti)
- (Middle East and Africa | Egypt)
- (Middle East and Africa | Equatorial Guinea)
- (Middle East and Africa | Eritrea)
- (Middle East and Africa | Ethiopia)
- (Middle East and Africa | Gabon)
- (Middle East and Africa | Gambia)
- (Middle East and Africa | Ghana)
- (Middle East and Africa | Guinea)
- (Middle East and Africa | Guinea-Bissau)
- (Middle East and Africa | Iraq)
- (Middle East and Africa | Israel)
- (Middle East and Africa | Jordan)
- (Middle East and Africa | Kenya)
- (Middle East and Africa | Kuwait)
- (Middle East and Africa | Lebanon)
- (Middle East and Africa | Lesotho)
- (Middle East and Africa | Liberia)
- (Middle East and Africa | Libya)
- (Middle East and Africa | Madagascar)
- (Middle East and Africa | Malawi)
- (Middle East and Africa | Mali)
- (Middle East and Africa | Mauritania)
- (Middle East and Africa | Mauritius)
- (Middle East and Africa | Mayotte)
- (Middle East and Africa | Morocco)
- (Middle East and Africa | Mozambique)
- (Middle East and Africa | Namibia)
- (Middle East and Africa | New Caledonia)
- (Middle East and Africa | Niger)
- (Middle East and Africa | Nigeria)
- (Middle East and Africa | Oman)
- (Middle East and Africa | Palestinian Territory)
- (Middle East and Africa | Qatar)
- (Middle East and Africa | Republic Of Congo)
- (Middle East and Africa | Réunion)
- (Middle East and Africa | Rwanda)
- (Middle East and Africa | Saint Helena)
- (Middle East and Africa | Sao Tome And Principe)
- (Middle East and Africa | Saudi Arabia)
- (Middle East and Africa | Senegal)
- (Middle East and Africa | Seychelles)
- (Middle East and Africa | Sierra Leone)
- (Middle East and Africa | Somalia)
- (Middle East and Africa | South Africa)
- (Middle East and Africa | South Sudan)
- (Middle East and Africa | Swaziland)
- (Middle East and Africa | Tanzania)
- (Middle East and Africa | Togo)
- (Middle East and Africa | Tunisia)
- (Middle East and Africa | Turkey)
- (Middle East and Africa | Uganda)
- (Middle East and Africa | United Arab Emirates)
- (Middle East and Africa | Yemen)
- (Middle East and Africa | Zambia)
- (Middle East and Africa | Zimbabwe)
- (North and Central America | Anguilla)
- (North and Central America | Antigua and Barbuda)
- (North and Central America | Aruba)
- (North and Central America | Bahamas)
- (North and Central America | Barbados)
- (North and Central America | Belize)
- (North and Central America | Bermuda)
- (North and Central America | Canada)
- (North and Central America | Cayman Islands)
- (North and Central America | Costa Rica)
- (North and Central America | Dominica)
- (North and Central America | Dominican Republic)
- (North and Central America | El Salvador)
- (North and Central America | Grenada)
- (North and Central America | Guadeloupe)
- (North and Central America | Guatemala)
- (North and Central America | Haiti)
- (North and Central America | Honduras)
- (North and Central America | Jamaica)
- (North and Central America | Martinique)
- (North and Central America | Mexico)
- (North and Central America | Montserrat)
- (North and Central America | Netherlands Antilles)
- (North and Central America | Nicaragua)
- (North and Central America | Panama)
- (North and Central America | Puerto Rico)
- (North and Central America | Saint Kitts And Nevis)
- (North and Central America | Saint Lucia)
- (North and Central America | Saint Pierre And Miquelon)
- (North and Central America | Saint Vincent And The Grenadines)
- (North and Central America | Trinidad and Tobago)
- (North and Central America | Turks and Caicos Islands)
- (North and Central America | U.S. Outlying Islands)
- (North and Central America | U.S. Virgin Islands)
- (North and Central America | United States)
- (North and Central America | Virgin Islands UK)
- (South America | Argentina)
- (South America | Bolivia)
- (South America | Brazil)
- (South America | Chile)
- (South America | Colombia)
- (South America | Ecuador)
- (South America | Falkland Islands)
- (South America | French Guiana)
- (South America | Guyana)
- (South America | Paraguay (Solamente Asuncion))
- (South America | Peru)
- (South America | Suriname)
- (South America | Uruguay)
- (South America | Venezuela)
- (South Pacific | American Samoa)
- (South Pacific | Antarctica)
- (South Pacific | Australia)
- (South Pacific | Christmas Island)
- (South Pacific | Cocos (Keeling) Islands)
- (South Pacific | Cook Islands)
- (South Pacific | French Polynesia)
- (South Pacific | Fiji Islands)
- (South Pacific | French Southern Territories)
- (South Pacific | Guam)
- (South Pacific | Heard And McDonald Islands)
- (South Pacific | Kiribati)
- (South Pacific | Marshall Islands)
- (South Pacific | Mayotte)
- (South Pacific | Micronesia)
- (South Pacific | Nauru)
- (South Pacific | New Caledonia)
- (South Pacific | New Zealand)
- (South Pacific | Niue)
- (South Pacific | Norfolk Island)
- (South Pacific | Northern Mariana Islands)
- (South Pacific | Palau)
- (South Pacific | Papua New Guinea)
- (South Pacific | Pitcairn Islands)
- (South Pacific | Samoa)
- (South Pacific | Solomon Islands)
- (South Pacific | Tokelau)
- (South Pacific | Tonga)
- (South Pacific | Tuvalu)
- (South Pacific | Vanuatu)
- (South Pacific | Wallis And Futuna)
VLSC Support Center Contact Info
Asia
| Country/Territory | Submit Online | Toll Number(s) | Hours of Operation | Languages Supported |
|---|---|---|---|---|
| Armenia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Azerbaijan | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Bangladesh | Support Web Form | +1 (212) 444.0497 | 01:00 - 10:00 GMT | English |
| Bhutan | Support Web Form | +1 (212) 444.0497 | 01:00 - 10:00 GMT | English |
| British Indian Ocean Territory | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 14:00 - 23:00 Monday to Friday | English, German, French |
| Brunei | Support Web Form | +65 6622 1235 | 01:00 - 10:00 GMT | English |
| Cambodia | Support Web Form | +65 6622 1235 | 01:00 - 10:00 GMT | English |
| China | Support Web Form | 800 819 0567 (Toll Free)800 819 0567 (Toll Free)400 620 0567 (mobile) (Toll Free)400 620 0567 (mobile) | 09:00 - 18:00 GMT +8 | Mandarin, English |
| Georgia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Hong Kong | Support Web Form | 800 969 800 | 09:00 - 18:00 GMT +8 | Cantonese, Mandarin, English |
| India | Support Web Form | 000800 440 1555 (Toll Free)000800 440 1555 (Toll Free)000800 440 1555/+1 (212) 444.0497 | 01:00 - 10:00 GMT | English |
| Indonesia | Support Web Form | 001 803 44 3033 (Toll Free)001 803 44 3033 (Toll Free)+65 6622 1235 | 01:00 - 10:00 GMT | English, Bahasa Indonesia |
| Japan | Support Web Form | 0120-737-565 (Toll Free) | 9:00 - 17:30（土日、祝日を除く） | 日本語 |
| Kazakhstan | Support Web Form | +49 8924445143 (English)+49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 14:00 - 23:00 Monday to Friday | English, Russian, German, French |
| Kyrgyzstan | Support Web Form | +49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 14:00 - 23:00 Monday to Friday | English, German, French |
| Laos | Support Web Form | +65 6622 1235 | 01:00 - 10:00 GMT | English |
| Macau | Support Web Form | +852 3002 1617 | 01:00 - 10:00 GMT | English |
| Malaysia | Support Web Form | 1 800 80 7456 (Toll Free)1 800 80 7456 (Toll Free) +60 03 7712 4334 | 01:00 - 10:00 GMT | English |
| Maldives | Support Web Form | +1 (212) 444.0497 | 01:00 - 10:00 GMT | English |
| Mongolia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 16:00 - 01:00 Monday to Friday | English, German, French |
| Myanmar | Support Web Form | +65 6622 1235 | 01:00 - 10:00 GMT | English |
| Nepal | Support Web Form | +1 (212) 444.0497 | 01:00 - 10:00 GMT | English |
| Pakistan | Support Web Form | +49 8924445143 (English) | 13:00 - 22:00 Monday to Friday | English |
| Philippines | Support Web Form | 1800 1441 0123 (Toll Free)1800 1441 0123 (Toll Free)+65 6622 1235 | 01:00 - 10:00 GMT | English |
| Russia | Support Web Form | (8) 800 700 8002 (Toll Free)(8) 10 49 8924445253 | 09:00 - 18:00 Monday to Friday (Local Time) | Russian |
| Singapore | Support Web Form | 1800 820 9963 (Toll Free)1800 820 9963 (Toll Free)+65 6622 1235 | 01:00 - 10:00 GMT | English |
| South Korea | Support Web Form | 00 308 44 0102 (Toll Free)00 308 44 0102 (Toll Free)+82 (2) 3483.7090 | 01:00 - 10:00 GMT | Korean |
| Sri Lanka | Support Web Form | +1 (212) 444.0497 | 01:00 - 10:00 GMT | English |
| Taiwan | Support Web Form | 0809090343 (Toll Free)886 277249353 | 09:00 - 18:00 | Mandarin |
| Tajikistan | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 14:00 - 23:00 Monday to Friday | English, German, French |
| Thailand | Support Web Form | 001 800 441 0231 (Toll Free)001 800 441 0231 (Toll Free)+65 6622 1235 | 01:00 - 10:00 GMT | English, Thai |
| Timor-Leste | Support Web Form | +1 (212) 444.0497 | 01:00 - 10:00 GMT | English |
| Turkmenistan | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 13:00 - 22:00 Monday to Friday | English, German, French |
| Uzbekistan | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 14:00 - 23:00 Monday to Friday | English, German, French |
| Vietnam | Support Web Form | 120-11152 (Toll Free)+65 6622 1235 | 01:00 - 10:00 GMT | English, Vietnamese |
Europe
| Country/Territory | Submit Online | Toll Number(s) | Hours of Operation | Languages Supported |
|---|---|---|---|---|
| Albania | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Andorra | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Armenia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Austria | Support Web Form | 0800 293500 (Toll Free)+49 8924445094 (German) | 09:00 - 18:00 Monday to Friday | German |
| Azerbaijan | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Belarus | Support Web Form | +49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | Russian, German, French |
| Belgium | Support Web Form | 800 72293 (Toll Free)800 72293 (Toll Free)+49 8924445246 (French) | 08:00-17:00 GMT +1 | French, Dutch |
| Bosnia and Herzegovina | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Bouvet Island | Support Web Form | +49 8924445143 (English) | 09:00-18:00 GMT +1 | English |
| Bulgaria | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Croatia | Support Web Form | +49 8924445143 (English) | 09:00 - 18:00 Monday to Friday | English |
| Cyprus | Support Web Form | +49 8924445143 (English) | 10:00 - 19:00 Monday to Friday | English |
| Czech Republic | Support Web Form | 800 142359 (Toll Free)800 142359 (Toll Free) | 09:00 - 18:00 Monday to Friday (Local Time) | Czech |
| Denmark | Support Web Form | 808 80580 (Toll Free)808 80580 (Toll Free) | 08:30 - 17:00 Monday to Friday (Local Time) | Danish |
| Estonia | Support Web Form | +49 8924445143 (English)+49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, Russian, German, French |
| Faroe Islands | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Finland | Support Web Form | 0800 914382 (Toll Free)0800 914382 (Toll Free) | 09:00 - 17:00 Monday to Friday (Local Time) | Finnish |
| France | Support Web Form | 800902791 (Toll Free)800902791 (Toll Free) | 09:00 - 18:00 Monday to Friday (Local Time) | French |
| Georgia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Germany | Support Web Form | 0800 5077777 (Toll Free)0800 5077777 (Toll Free)+49 8924445094 (German) | 08:30 - 18:00 Monday to Friday (Local Time) | German |
| Gibraltar | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Greece | Support Web Form | 00800 3252021 (Toll Free) | 09:00 - 17:00 Monday to Friday (Local Time) | Greek |
| Greenland | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 05:00 - 14:00 Monday to Friday | English, German, French |
| Hungary | Support Web Form | 06800 15829 (Toll Free)06800 15829 (Toll Free) | 09:30 - 18:00 Monday to Friday (Local Time) | Hungarian |
| Iceland | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Ireland | Support Web Form | 1800 555035 (Toll Free) | 08:00 - 17:00 Monday to Friday | English |
| Italy | Support Web Form | 800 785768 (Toll Free)800 785768 (Toll Free) | 09:00 - 18:00 Monday to Friday (Local Time) | Italian |
| Kosovo | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Latvia | Support Web Form | +49 8924445143 (English)+49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, Russian, German, French |
| Liechtenstein | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Lithuania | Support Web Form | +49 8924445143 (English)+49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, Russian, German, French |
| Luxembourg | Support Web Form | 8002 4248 (Toll Free)8002 4248 (Toll Free) | 08:00-17:00 GMT +1 | French, German |
| Macedonia, FYRO | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Malta | Support Web Form | +49 8924445143 (English) | 09:00 - 18:00 Monday to Friday | English |
| Moldova | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 GMT +1 | English, German, French |
| Monaco | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Montenegro | Support Web Form | +49 8924445143 (English) | 09:00 - 18:00 Monday to Friday | English |
| Netherlands | Support Web Form | 0800 0221871 (Toll Free)+49 8924445143 (English) | 08:30 - 18:00 Monday to Friday (Local Time) | Dutch |
| Norway | Support Web Form | 800 14956 (Toll Free)800 14956 (Toll Free) | 08:30 - 17:00 Monday to Friday (Local Time) | Norwegian |
| Poland | Support Web Form | 00 800 112 46 99 (Toll Free) | 08:30 - 18:00 Monday to Friday (Local Time) | Polish |
| Portugal | Support Web Form | 800 849101 (Toll Free) | 09:00 - 18:00 Monday to Friday (Local Time) | Portuguese |
| Romania | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Russia | Support Web Form | (8) 800 700 8002 (Toll Free)(8) 10 49 8924445253 | 09:00 - 18:00 Monday to Friday (Local Time) | Russian |
| San Marino | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Serbia | Support Web Form | +49 8924445143 (English) | 09:00 - 18:00 Monday to Friday | English |
| Slovakia | Support Web Form | +49 8924445143 (English) | 09:00 - 18:00 Monday to Friday | English |
| Slovenia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Spain | Support Web Form | 900 994910 (Toll Free)900 994910 (Toll Free) | 09:00 - 18:00 Monday to Friday (Local Time) | Spanish |
| Svalbard and Jan Mayen | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Sweden | Support Web Form | 020 797079 (fixed) (Toll Free)020-170 1970 (mobile) | 08:30 - 17:00 Monday to Friday (Local Time) | Swedish |
| Switzerland | Support Web Form | 0800 563564 (Toll Free)0800 563564 (Toll Free) | 08:00-17:00 GMT +1 | French, German, Italian |
| Turkey | Support Web Form | 8503902777 | 09:00 - 18:00 Monday to Friday (Local Time) | Turkish |
| Ukraine | Support Web Form | +49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| United Kingdom | Support Web Form | 0800 9179016 (Toll Free)0800 9179016 (Toll Free) | 08:00 - 18:00 Monday to Friday (Local Time) | English |
| Vatican City | Support Web Form | 800 785768 (Toll Free)+49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00-18:00 GMT +1 | English, German, French |
Middle East and Africa
| Country/Territory | Submit Online | Toll Number(s) | Hours of Operation | Languages Supported |
|---|---|---|---|---|
| Afghanistan | Support Web Form | +49 8924445143 (English) | 11:00 - 20:00 Monday to Friday | English |
| Algeria | Support Web Form | +49 8924445246 (French)+49 8924445143 (English) | 07:00 - 16:00 Monday to Friday | French, English |
| Angola | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Bahrain | Support Web Form - ArabicSupport Web Form - English | 0800 04 500 | 11:00 - 20:00 Monday to Friday | Arabic, English |
| Benin | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Botswana | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Burkina Faso | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Burundi | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Cabo Verde | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Cameroon | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Central African Republic | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Chad | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Comoros | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| Cote D'Ivoire | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Djibouti | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| Egypt | Support Web Form | +202 3539 3333 | 08:00 - 17:00 Monday to Friday | Arabic, English |
| Equatorial Guinea | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Eritrea | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| Ethiopia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| Gabon | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Gambia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Ghana | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Guinea | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Guinea-Bissau | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 07:00 - 16:00 Monday to Friday | English, German, French |
| Iraq | Support Web Form | +49 8924445143 (English) | 09:00 - 18:00 Monday to Friday | English |
| Israel | Support Web Form | 180 9454040 (Toll Free)180 9454040 (Toll Free) | 08:00 - 18:00 Sunday to Thursday (Local Time) | Hebrew |
| Jordan | Support Web Form | 0800 22 730+962 6550 3451 | 08:00 - 17:00 Monday to Friday | Arabic, English |
| Kenya | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| Kuwait | Support Web Form - ArabicSupport Web Form - English | +965 2221 9876 | 09:00 - 18:00 Monday to Friday | Arabic, English |
| Lebanon | Support Web Form | +961 (0) 1 974 081 | 08:00 - 17:00 Monday to Friday | Arabic, English |
| Lesotho | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Liberia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Libya | Support Web Form | +218 21 444 3304+218 21 333 0356 | 08:00 - 17:00 Monday to Friday | Arabic, English |
| Madagascar | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| Malawi | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Mali | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Mauritania | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Mauritius | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Mayotte | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Morocco | Support Web Form | +49 8924445246 (French)+49 8924445143 (English) | 07:00 - 16:00 Monday to Friday | French, English |
| Mozambique | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Namibia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| New Caledonia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Niger | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Nigeria | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| Oman | Support Web Form - ArabicSupport Web Form - English | +968 2444 9262+968 2444 6487 | 10:00 - 19:00 Monday to Friday | Arabic, English |
| Palestinian Territory | Support Web Form | +49 8924445143 (English) | 08:00 - 17:00 Monday to Friday | English |
| Qatar | Support Web Form - ArabicSupport Web Form - English | 00 800101716 (Toll Free)+974 4411 9418 | 09:00 - 18:00 Monday to Friday | Arabic, English |
| Republic Of Congo | Support Web Form | +49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | German, French |
| Réunion | Support Web Form | +49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | French |
| Rwanda | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Saint Helena | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Sao Tome And Principe | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Saudi Arabia | Support Web Form - ArabicSupport Web Form - English | 800 82 00 135+966112988100 | 09:00 - 18:00 Monday to Friday | Arabic, English |
| Senegal | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Seychelles | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 12:00 - 21:00 Monday to Friday | English, German, French |
| Sierra Leone | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Somalia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| South Africa | Support Web Form | 0800 995621 (Toll Free)0800 995621 (Toll Free) | 10:00 - 19:00 Monday to Friday | English |
| South Sudan | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, Arabic, German, French |
| Swaziland | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Tanzania | Support Web Form | +49 8924445253 (Russian)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| Togo | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 08:00 - 17:00 Monday to Friday | English, German, French |
| Tunisia | Support Web Form | +49 8924445246 (French)+49 8924445143 (English)+49 2515003209 (Fax) | 08:00 - 17:00 Monday to Friday | French, English |
| Turkey | Support Web Form | 8503902777 | 09:00 - 18:00 Monday to Friday (Local Time) | Turkish |
| Uganda | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 11:00 - 20:00 Monday to Friday | English, German, French |
| United Arab Emirates | Support Web Form - ArabicSupport Web Form - English | +971 4391 7000 | 10:00 - 19:00 Monday to Friday | Arabic, English |
| Yemen | Support Web Form | +49 8924445143 (English) | 09:00 - 18:00 Monday to Friday | English |
| Zambia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
| Zimbabwe | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 10:00 - 19:00 Monday to Friday | English, German, French |
North and Central America
| Country/Territory | Submit Online | Toll Number(s) | Hours of Operation | Languages Supported |
|---|---|---|---|---|
| Anguilla | Support Web Form | 1-866-993-9330 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Antigua and Barbuda | Support Web Form | 1-866-993-9303 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Aruba | Support Web Form | 305-418-9136 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Bahamas | Support Web Form | 1-800-389-0489 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Barbados | Support Web Form | 1-866-993-9304 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Belize | Support Web Form | 305 418-9146 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Bermuda | Support Web Form | 1-866-993-9305 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Canada | Support Web Form - EnglishSupport Web Form - French | (866) 230-0560 (English) (Toll Free) | 5 AM – 5 PM PST Mon - Fri | English and French |
| Cayman Islands | Support Web Form | 1-866-993-9308 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Costa Rica | Support Web Form | 0-800-016-1034 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Dominica | Support Web Form | 1-866-993-9309 (Toll Free) | Lun-Ven de 9.00 – 18.00 | English |
| Dominican Republic | Support Web Form | 1-800-751-3455 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| El Salvador | Support Web Form | 800-6676 (from landline only) (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Grenada | Support Web Form | 1-866-993-0313 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Guadeloupe | Support Web Form | 0-805 51 01 03 (Toll Free) | 04:00 - 13:00 Monday to Friday | English |
| Guatemala | Support Web Form | 1-800-300-0069 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Haiti | Support Web Form | 193 – Pin 3140 (Toll Free) | 03:00 - 12:00 Monday to Friday | English |
| Honduras | Support Web Form | 800 2791-9298 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Jamaica | Support Web Form | 1-866-993-9302 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Martinique | Support Web Form | 0-805-51-0105 (Toll Free) | 04:00 - 13:00 Monday to Friday | English |
| Mexico | Support Web Form | - | Lun-Vie de 9.00 a 18.00 | Spanish |
| Montserrat | Support Web Form | 1-866-993-9315 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Netherlands Antilles | Support Web Form | 00-1-866-543-2085 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Nicaragua | Support Web Form | 00-1-800-220-1803 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Panama | Support Web Form | 00-800-051-0398 (from landline only) (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Puerto Rico | Support Web Form | 1-877-678-8032 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Saint Kitts And Nevis | Support Web Form | 1-866-993-9318 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Saint Lucia | Support Web Form | 1-866-993-9317 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Saint Pierre And Miquelon | Support Web Form | 661-702-2870 Collect (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Saint Vincent And The Grenadines | Support Web Form | 1-866-993-9319 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Trinidad and Tobago | Support Web Form | 1-866-994-9312 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| Turks and Caicos Islands | Support Web Form | 1-866-993-9320 (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
| U.S. Outlying Islands | Support Web Form | 661-702-2870 Collect (Toll Free) | - | - |
| U.S. Virgin Islands | Support Web Form | 1-877-678-8033 (Toll Free) | - | - |
| United States | Support Web Form | (866) 230-0560 (Toll Free) | 5 AM – 5 PM PST Mon - Fri | English |
| Virgin Islands UK | Support Web Form | 1-866-993-9306 (from landline only) (Toll Free) | Mon-Fri from 9.00 am to 6.00 pm | English |
South America
| Country/Territory | Submit Online | Toll Number(s) | Hours of Operation | Languages Supported |
|---|---|---|---|---|
| Argentina | Support Web Form | 0-800-222-9467 (Toll Free)011-5776-1000 | Lun-Vie de 9.00 a 18.00 | Spanish |
| Bolivia | Support Web Form | 800-100-714 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Brazil | Support Web Form | - | 2ª a 6ª feira, das 9h às 18h | Portuguese |
| Chile | Support Web Form | 800-202-011 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Colombia | Support Web Form | 01-800-093-1234 (Toll Free)587-0300 | Lun-Vie de 9.00 a 18.00 | Spanish |
| Ecuador | Support Web Form | 1-800-010-288 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Falkland Islands | Support Web Form | 305-418-9137 | Mon-Fri from 9.00 am to 6.00 pm | English |
| French Guiana | Support Web Form | 0-805 51 01 01 (Toll Free) | 04:00 - 13:00 Monday to Friday | English |
| Guyana | Support Web Form | 305-418-9138 | Mon-Fri from 9.00 am to 6.00 pm | English |
| Paraguay (Solamente Asuncion) | Support Web Form | 00-9-800-542-0049 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Peru | Support Web Form | 0-800-54-238 (Toll Free)01-390-1201 | Lun-Vie de 9.00 a 18.00 | Spanish |
| Suriname | Support Web Form | 305-418-9140 | Mon-Fri from 9.00 am to 6.00 pm | English |
| Uruguay | Support Web Form | 000-405-4083 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
| Venezuela | Support Web Form | 0-800-100-4610 (Toll Free) | Lun-Vie de 9.00 a 18.00 | Spanish |
South Pacific
| Country/Territory | Submit Online | Toll Number(s) | Hours of Operation | Languages Supported |
|---|---|---|---|---|
| American Samoa | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Antarctica | Support Web Form | +61 2 8223 9202 | - | - |
| Australia | Support Web Form | 1800 002 691 (Toll Free)1800 002 691 (Toll Free)+61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Christmas Island | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Cocos (Keeling) Islands | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Cook Islands | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Fiji Islands | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| French Polynesia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00-18:00 GMT +1 | English, German, French |
| French Southern Territories | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Guam | Support Web Form | 661-702-2870 Collect (Toll Free)661-702-2870 Collect (Toll Free)+61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Heard And McDonald Islands | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00-18:00 GMT +1 | English, German, French |
| Kiribati | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Marshall Islands | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Mayotte | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Micronesia | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Nauru | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| New Caledonia | Support Web Form | +49 8924445143 (English)+49 8924445094 (German)+49 8924445246 (French) | 09:00 - 18:00 Monday to Friday | English, German, French |
| New Zealand | Support Web Form | 0800 444 647 (Toll Free)0800 444 647 (Toll Free)+64 09 912 8073 | 01:00 - 10:00 GMT | English |
| Niue | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Norfolk Island | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Northern Mariana Islands | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Palau | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Papua New Guinea | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Pitcairn Islands | Support Web Form | +64 9 912 8073 | 01:00 - 10:00 GMT | English |
| Samoa | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Solomon Islands | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Tokelau | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Tonga | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Tuvalu | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |
| Vanuatu | Support Web Form | +64 9 912 8073 | 01:00 - 10:00 GMT | English |
| Wallis And Futuna | Support Web Form | +61 2 8223 9202 | 01:00 - 10:00 GMT | English |