Support for Volume Licensing Orders, Invoices and Payments

Support for Volume Licensing Orders

Customers should contact their Microsoft Licensing Solution Partners / Microsoft Reseller for questions relating to orders, including:

  • Submitting or Cancelling a new order/renewal order
  • Verifying accuracy of products or pricing,
  • Confirming order status

Microsoft Customer Support teams do not make changes to volume licensing orders or invoices issued by our partners.

Volume License Invoices

You won't find invoice details in the Volume License Service Center. The site is for managing licenses and does not include procurement information.

Customers should contact their Microsoft Licensing Solution Partners / Microsoft Reseller for questions relating to invoice accuracy, pricing, payment status or other billing matters.

Microsoft Customer Support teams do not make changes to volume licensing orders or invoices issued by our partners.

Support for non-volume licensing invoices or payment for Microsoft 365, Dynamics, Intune and Azure AD

For questions relating to invoices from Microsoft for Microsoft 365, Dynamics, Intune and Azure AD subscriptions purchased directly from Microsoft, please create a support case by signing into Admin portal and clicking Need Help.

Contact Assisted Support

VLSC customers may also Contact Us by phone or by Web Form. Microsoft will respond to Web Form submissions within 24 hours.