Activating QoE recording

Applies to: Lync 2010 | Lync 2013 | Lync Server 2010 | Lync Server 2013

If Quality of Experience (QoE) recording has not been activated in the Lync Monintoring server, you must activate it before installing the Lync Software Defined Network (SDN) Interface 2.1.1. You can verify and activate the QoE recording in one of the two ways:

Verify and activate QoE recording using Lync Server Management Shell commands

To verify the QoE recording using Lync Server Management Shell commands, open a Lync Server Management Shell command prompt on a Lync Server computer and issue the following PowerShell command.

Get-CsQoEConfiguration -Identity site:W15Topology

If the EnableQoE attribute is set to True in the returned result, the QoE recording has been activated. If the EnableQoE attribute is False, issue the following PowerShell command to activate the QoE recording.

Set-CsQoEConfiguration -Identity site:W15Topology -EnableQoE $True

Here, W15Toplogy is the site name assigned to the Lync Server deployment.

For detailed information about the PowerShell commands, see Lync Server Management Shell cmdlet.

Verify and activate QoE recording using the Lync Server Control Panel

To verify the QoE recording using the Lync Server Control Panel, start the Control Panel and select the Monitoring and Archiving tab on the navigation pane on the left, and then, the Quality of Experience Data tab on the top.

Figure 1. Lync Server Control Panel showing QoE activation setting

Lync Server Control Panel showing QoE setting

If the QoE column of the specified topology (W15Topology) is checked, the QoE recording is activated. Otherwise, choose the Edit menu option and select the Enable monitoring of QoE data checkbox for the specified Lync server topology. We recommend that you also select the Enable purging QoE data checkbox and specify a maximum number of days to keep the QoE data before purging.

Lync Server Control Panel editing QoE setting

Note

Some of the parameters might not be available in the Control Panel. To view and set such advanced features, use the PowerShell commands.

See also