Purchase a Dragon Copilot offer in Marketplace within Azure portal

Microsoft Dragon Copilot is an AI assistant that drafts clinical documentation, turning words into a powerful productivity tool. By combining Microsoft's proven conversational and ambient AI with the newest and most capable generative AI, it generates draft clinical output from recordings for a clinician's review. This capability can significantly enhance efficiency and accuracy in healthcare settings. Watch this video to learn more.

Dragon admin center enables healthcare administrators to manage licensing and billing of Microsoft Cloud for Healthcare products such as Microsoft Dragon Copilot through a user-friendly interface built on the Microsoft e-commerce platform, Microsoft 365. The platform includes licensing and organization lifecycle management, providing unified and simplified administration with centralized management capabilities.

What are AI apps and agents?

Dragon Copilot AI apps and agents: Extend Dragon Copilot capabilities by integrating AI-powered apps into your clinical workflows. These extensions can help reduce admin effort, streamline workflows, and improve user productivity while maintaining control over how AI is used within your organization. After you add an AI app or agent, you need to deploy it by using Dragon admin center.

Customer prerequisites to purchase Dragon Copilot offers

To use the Dragon Copilot offers purchased through Microsoft Marketplace, customers must have:

A license to Microsoft Dragon Copilot.
Previously executed the Microsoft Customer Agreement.

Purchase offers from Marketplace in Azure portal

These are the requirements and steps to purchase Dragon Copilot offers in Azure portal.

Requirements

An Azure user account with access to an appropriate Azure subscription. This subscription is used for billing and for compartmentalization of your purchased cloud resources. To learn more about Azure subscriptions, see Create an additional Azure subscription.
Permission to purchase from Microsoft Marketplace. To learn more about the roles required to purchase a public offer, a private offer, or a private plan, see Roles and permissions.

The following list shows the minimum required actions for a custom role defined at the subscription scope. These actions grant the user permission to create a Dragon Copilot SaaS resource but don't allow them to manage it:

"Actions": [
	"Microsoft.SaaS/register/action",
	"Microsoft.SaaS/resources/write",
	"Microsoft.SaaS/resources/read",
	"Microsoft.Resources/deployments/write",
	"Microsoft.Resources/deployments/validate/action",
	"Microsoft.Resources/deployments/read",
	"Microsoft.Resources/subscriptions/resourceGroups/read",
	"Microsoft.Resources/subscriptions/resourceGroups/write",
	"Microsoft.MarketplaceOrdering/offertypes/publishers/offers/plans/agreements/read",
	"Microsoft.MarketplaceOrdering/offertypes/publishers/offers/plans/agreements/write"
],

Purchase steps

To purchase a Dragon Copilot offer from Microsoft Marketplace:

On the product page, select a plan that meets your needs, and then select Set up + subscribe.
You're redirected to the Basics tab, where you:
1. Define which subscription you want to use for billing. The Azure subscription that you use should have a valid purchase method defined for it. You should have the right level of permissions or have a resource group under that subscription with the right level of permissions. The billing country/region of the subscription should be a country/region where the offer is available for purchase. Azure subscriptions without a valid payment method (for example, an MSDN subscription) can only be used to purchase free plans.
  
  Note
  
  The following Azure subscriptions can't be used to purchase Dragon Copilot offers: Student, Visual Studio Enterprise, or Free credit.
2. Choose or create a resource group to hold the Dragon Copilot application.
3. Type a name for the subscription, to easily identify it later. You can't change this name after purchasing the subscription.
4. Under Plan, the plan you selected in the product details page (PDP) appears. If you didn't make an active selection in the PDP, the default plan appears. You can change your selection by selecting the Change plan link. Then select the plan and billing term you want.
  
  Note
  
  You can only change to another plan that has the same billing term and payment option. For more information, see SaaS subscription lifecycle management.
5. In cases where the pricing model is per user, you'll be required to specify the number of users. The price you see changes based on the subscription, plan, term, and payment frequency that you select. You need to assign per user licenses to users in your organization through Microsoft Admin Center.
Proceed to the Tags tab. Tags are key/value pairs that you define. You place tags directly on a resource or a resource group, which helps you find your SaaS resource later. Azure currently supports up to 50 tags per resource and resource group. Place tags on a resource at the time of creation or add them to an existing resource.
Continue to Review + Subscribe to go through the offer and plan details.
Review the terms of use, amendments, and privacy policy of the publisher, and Microsoft Marketplace.
You might be asked to add your contact details.
Review details for Basics and Tags.
Upon confirmation, select Subscribe.
When you select Subscribe, you see the following message: Your SaaS subscription is in progress. This process takes a few minutes. Don't close the window until it's finished. To complete the process and start using the Dragon Copilot offer, you're required to configure your subscription.
Select Configure account now. Or from the email, select Configure now. You are then redirected to Dragon admin center to complete additional configuration steps. Billing starts after you click on Configure account now. You can check your subscription status by selecting Notifications (bell).

Important

If you don't complete the configuration process within 30 days, the subscription is automatically deleted.

Configure and use the offer in Dragon admin center

After purchasing the Dragon offer in Azure portal, select Configure account now. You're redirected to Dragon admin center.

In Dragon admin center, you can configure the AI apps and agents functionality to deploy and manage the purpose-built AI apps that align with your organization's needs and clinical specialties.

What is a Dragon Copilot AI app and agent?

Dragon Copilot AI apps and agents enable you to embed custom capabilities directly within Dragon Copilot at the point of care. By using these extensibility options, Dragon Copilot offers through Microsoft Marketplace provide different workflow tailored solutions that enhance clinical workflows for both clinicians and administrators.

Once purchased from the Microsoft Marketplace, an app/agent is automatically added to your tenant in Dragon admin center, where you need to deploy it to establish the link between Dragon Copilot and the app.

Dragon Copilot physician apps and agents

Create workflow apps that surface within Dragon Copilot at the physician's point of care.

Available to customers within the United States only.

Prerequisites

You as the customer have created an environment and provisioned Dragon Copilot.

To learn about configuring Dragon Copilot Physician Apps and Agents, go to AI apps and agents.

Common error messages and solutions for purchasing within Azure portal

These are common error messages you might come across within Azure portal, along with common solutions.

The plan cannot be purchased on a free subscription.
- Select a different subscription or upgrade your account. For more information, see Upgrade your Azure free account.
Purchase failed because we couldn't find a valid credit card nor payment method associated with your Azure subscription.
- Use a different Azure subscription or add or update current credit card or payment method information for this subscription. Then retry the purchase.
The plan is not available to you for purchase per the rules set by your IT Admin.
- Contact your IT Admin.
The plan is not available to you for purchase due to private marketplace settings made by your tenant's IT Admin.
- Contact your IT Admin.
Purchase failed because requested billing term is empty or invalid.
- Try to purchase a different plan or billing term.
Purchase has failed because we couldn't verify your signing on the legal agreement.
- Retry. If the error persists, try to make the purchase by using a different Azure subscription, or contact support.
The purchase of the offer failed. This offer is currently not available for purchase.
- Try again later. If after an hour you keep getting this error message, contact support.
The purchase of the plan failed. This plan is currently not available for purchase.
- Try again later. If after an hour you keep getting this error message, contact support.
The client does not have authorization to perform the action [Deployment Validation Action] over the resource group or deployment scope, or the scope is invalid.
- You get this message if you don't have the right permissions on the Azure subscription or resource group. If access was recently granted, refresh your credentials. To deploy resources into a resource group, you must have at least contributor access. Check your access status under Resource Groups and then Access Control. This shows who the owner is, and you can then ask that person to assign you as a contributor.
The subscription used for this purchase doesn't allow marketplace purchases.
- Use a different subscription or ask your administrator to change the definition for this subscription. Then retry the purchase.
The publisher does not make the offer or plan available in your subscription or Azure account's region.
- Choose another subscription associated with a different market and perform the purchase using that subscription.
Marketplace is not enabled for the Azure subscription.
- Ask the tenant admin to enable the Marketplace toggle. See Enabling Azure Marketplace purchases.
Failed to load the catalog product in the market.
- Your current subscription is not permitted to purchase this product. Subscriptions with an Enterprise Agreement are not supported for certain geographies for this offer. Select a different subscription associated with a different market and perform the purchase using that subscription.
The purchase failed because no valid payment method is associated with your Azure subscription.
- Select a subscription that has an active payment instrument and perform the purchase again.
This plan is not available for purchase because it needs to be added to your tenant's private marketplace.
- Contact your Marketplace Administrator and ask them to add and approve this product in your Private Marketplace. Once approved, you'll be able to complete the purchase.
The policy associated with this subscription does not permit marketplace purchases.
- Ask your tenant admin to enable the Marketplace purchases. For more information, see Enabling Azure Marketplace purchases.
This offer is not available for purchase under subscriptions belonging to Microsoft Azure Cloud Solution Providers.
- The publisher hasn't made this offer available for Microsoft Azure Cloud Solution Provider subscriptions. To purchase this offer, select a different subscription, and try again.

Purchase private offers with Dragon Copilot offers

For private offer purchase steps, see the following articles:

When you select Subscribe, you see the following message: Your SaaS subscription is in progress. This process takes a few minutes. Don't close the window until it's finished. To complete the process and start using the Dragon Copilot offer, you need to configure your subscription.

Select Configure account now. You're then redirected to Dragon admin center to complete additional configuration steps. Billing starts after you select Configure account now.