Manually register devices with Windows Autopilot
- Windows 11
- Windows 10
- Windows Holographic, version 2004
You can perform Windows Autopilot device registration within your organization by manually collecting the hardware identity of devices (hardware hashes) and uploading this information in a comma-separated-values (CSV) file. Capturing the hardware hash for manual registration requires booting the device into Windows. So, this process is primarily for testing and evaluation scenarios.
Device owners can only register their devices with a hardware hash. Other methods (PKID, tuple) are available through OEMs or CSP partners.
This article provides step-by-step guidance for manual registration. For more information about registration, see:
- Windows Autopilot registration overview
- Manual registration overview
- Windows Autopilot for HoloLens 2
- Intune subscription
- Windows automatic enrollment enabled
- Azure Active Directory Premium subscription
Device enrollment requires Intune Administrator or Policy and Profile Manager permissions. You can also create a custom Autopilot device manager role by using role-based access control. Autopilot device management requires only that you enable all permissions under Enrollment programs, except for the four token management options.
In both Intune Administrator and role-based access control methods, the administrative user also requires consent to use the Microsoft Intune PowerShell enterprise application.
Collect the hardware hash
The following methods are available to harvest a hardware hash from existing devices:
- Using Microsoft Endpoint Configuration Manager
- Using Windows PowerShell
- During OOBE by using the Diagnostics Page (Windows 11 only)
- From the Desktop using Settings > Accounts
Each of these methods is described below.
In Windows 10 version 1809 and earlier, it's important to capture the hardware hash and create an Autopilot device profile before you connect a device to the internet. Those steps include collecting the hardware hash, uploading the CSV file into Microsoft Store for Business (MSfB) or Intune, assigning the profile, and confirming the profile assignment.
Connecting the device to the internet before this process is complete will cause the device to download a blank profile and store it until you explicitly remove it. In Windows 10 version 1809, you can clear the cached profile by restarting the Windows Out of Box Experience (OOBE). In previous versions, the only way to clear the stored profile is to reinstall the operating system, reimage the device, or run
sysprep /generalize /oobe.
After Intune reports the profile as ready to go, you can connect the device to the internet.
If OOBE is restarted too many times, it can enter a recovery mode and fail to run the Autopilot configuration. You can identify this scenario if OOBE displays multiple configuration options on the same page, including language, region, and keyboard layout. The normal OOBE process displays each of these on a separate page. The following value key tracks the count of OOBE retries:
To ensure that OOBE has not been restarted too many times, you can change this value to
Microsoft Endpoint Configuration Manager automatically collects the hardware hashes for existing Windows devices. For more information, see Gather information from Configuration Manager for Windows Autopilot. You can extract the hash information from Configuration Manager into a CSV file.
The hardware hash for an existing device is available through Windows Management Instrumentation (WMI), as long as that device is running a supported version of Windows. You can use a PowerShell script (Get-WindowsAutopilotInfo.ps1) to get a device's hardware hash and serial number. The serial number is useful for quickly seeing which device the hardware hash belongs to.
To use this script, you can use either of the following methods:
- Download the script file from the PowerShell Gallery and run it on each computer.
- Install the script directly from the PowerShell Gallery.
To install the script directly and capture the hardware hash from the local computer:
Use the following commands from an elevated Windows PowerShell prompt:
New-Item -Type Directory -Path "C:\HWID" Set-Location -Path "C:\HWID" $env:Path += ";C:\Program Files\WindowsPowerShell\Scripts" Set-ExecutionPolicy -Scope Process -ExecutionPolicy RemoteSigned Install-Script -Name Get-WindowsAutopilotInfo Get-WindowsAutopilotInfo -OutputFile AutopilotHWID.csv
You can run the commands remotely if both of the following are true:
- WMI permissions are in place.
- WMI is accessible through Windows Firewall on the remote computer.
While OOBE is running, you can start uploading the hardware hash by opening a command prompt (Shift+F10 at the sign-in prompt) and using the following commands:
PowerShell.exe -ExecutionPolicy Bypass Install-Script -name Get-WindowsAutopilotInfo -Force Set-ExecutionPolicy -Scope Process -ExecutionPolicy RemoteSigned Get-WindowsAutopilotInfo -Online
You're prompted to sign in. An account with the Intune Administrator role is sufficient, and the device hash will then be uploaded automatically.
After you confirm the details of the uploaded device hash, run a sync in the Microsoft Endpoint Manager admin center. Select Devices > Windows > Windows enrollment > Devices (under Windows Autopilot Deployment Program) > Sync.
After the device appears in your device list, and an Autopilot profile is assigned, restarting the device causes OOBE to run through the Windows Autopilot provisioning process.
On first run, you're prompted to approve the required app registration permissions.
Because Intune offers free (or inexpensive) accounts that lack robust vetting, and because 4K hardware hashes contain sensitive information that only device owners should maintain, we recommend registering devices through Microsoft Endpoint Manager via a 4K hardware hash only for testing or other limited scenarios. In most cases, you should instead use the Microsoft Partner Center for Autopilot device registration.
For more information about running the Get-WindowsAutopilotInfo.ps1 script, see the script's help by using
Diagnostics page hash export
To export a hardware hash using the Windows Autopilot Diagnostics Page, the device must be running Windows 11.
Windows Autopilot Diagnostics are available in OOBE.
During OOBE, press Ctrl-Shift-D to bring up the Diagnostics Page. From this page, you can export logs to a thumb drive. The logs will include a CSV file with the hardware hash.
Desktop hash export
- From the Windows 10 or Windows 11 Desktop, click Settings > Accounts > Access work or school.
- Export log files. The logs will include a CSV file with the hardware hash.
- Windows 11: In the Export your management log files tile, click Export.
- Windows 10: Click the Export your management log files link.
Log files are exported to the Users\Public\Documents\MDMDiagnostics directory.
For more information, see Diagnose MDM failures in Windows 10
Ensure that the CSV file meets requirements
Device information in the CSV file where you capture hardware hashes should include:
- Serial number
- Windows product ID
- Hardware hash
- Optional group tag
- Optional assigned user
You can have up to 500 rows in the file's list of devices. The header and line format must look like this:
Device Serial Number,Windows Product ID,Hardware Hash,Group Tag,Assigned User
Keep these other requirements for the CSV file in mind:
- You can't use extra columns.
- You can't use quotation marks.
- You can use only ANSI-format text files (not Unicode).
- Headers are case-sensitive.
Use a plain-text editor with this CSV file, like Notepad. Don't use Microsoft Excel. Because of the requirements, editing an Excel file and saving it as
.csv won't generate a usable file for importing to Intune.
When you upload a CSV file to assign a user, make sure that you assign valid User Principal Names (UPNs). If you assign an invalid UPN (that is, an incorrect username), your device might be inaccessible until you remove the invalid assignment.
During upload of a CSV file, the only validation that Microsoft performs on the
Assigned User column is to check that the domain name is valid. Microsoft doesn't perform individual UPN validation to ensure that you're assigning an existing or correct user.
Now that you've captured hardware hashes in a CSV file, you can add Windows Autopilot devices by importing the file. To import the file by using Intune:
In the Microsoft Endpoint Manager admin center, select Devices > Windows > Windows enrollment > Devices (under Windows Autopilot Deployment Program) > Import.
Under Add Windows Autopilot devices, browse to the CSV file that lists the devices that you want to add.
Select Import to start importing the device information. Importing can take several minutes.
After import is complete, select Devices > Windows > Windows enrollment > Devices (under Windows Autopilot Deployment Program) > Sync.
A message says that the synchronization is in progress. The process might take a few minutes to complete, depending on how many devices are being synchronized.
Refresh the view to see the new devices.
Edit Autopilot device attributes
After you've uploaded an Autopilot device, you can edit certain attributes of the device:
- In the Microsoft Endpoint Manager admin center, select Devices > Windows > Windows enrollment > Devices (under Windows Autopilot Deployment Program).
- Select the device that you want to edit.
- On the pane on the right of the screen, you can edit:
- Device name
- Group tag
- Username (if you've assigned a user)
- Select Save.
Device names can be configured for all devices but are ignored in Hybrid Azure Active Directory (Azure AD) deployments. The device name still comes from the domain join profile for Hybrid Azure AD devices.
Delete Autopilot devices
You can delete Windows Autopilot devices that aren't enrolled in Intune:
- Select Devices > Windows > Windows enrollment > Devices (under Windows Autopilot Deployment Program).
- Choose the devices that you want to delete, and then select Delete. The deletion process can take a few minutes to complete.
Completely removing a device from your tenant requires you to delete the Intune, Azure AD, and Windows Autopilot device records. You can do all these deletions from Intune, in this order:
- If the devices are enrolled in Intune, delete them from the Intune All devices pane.
- Delete the devices from Windows Autopilot at Devices > Windows > Windows enrollment > Devices (under Windows Autopilot Deployment Program). Choose the devices that you want to delete, and then select Delete. The deletion process can take a few minutes to complete.
- Delete the devices from Azure AD at Devices > Azure AD devices.
Create device groups to apply Autopilot deployment profiles.
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