View details about your Tenant on the Intune tenant status page
The Microsoft Intune tenant status page is a centralized hub where you can view important details about your tenant. Details include:
- Your tenant name and location
- Service release versions
- Licensed users and enrolled devices
You can also view the status of the Intune connectors you've configured, and health messages for the Intune service and general messages for Tenants.
A tenant is an instance of Azure Active Directory (Azure AD). Your subscription to Intune is hosted by an Azure AD Tenant. For more information, see Set up a tenant in the Azure AD documentation.
To view the dashboard, sign in to the Microsoft Intune admin center go to Tenant administration, and then select Tenant Status.
The page is divided into three tabs:
Tenant details provide at-a-glance information about your tenant. View details like your tenant name and location, your MDM Authority, and your tenants service release number. The service release number is a link that opens What's new in Intune. In What's new, you can read about the latest features and updates to the Intune service.
On this tab, you'll also find basic information about your available licenses and how many are assigned to users. Licenses for devices aren't shown.
Note that Total licensed users refers to all users which have one license containing an Intune SKU, if the Intune SKU is enable or disable they still count as a licensed user.
Connector status is a one-stop location to review the status of all available connectors for Intune.
- Connections you configure to external services. For example, the Apple Volume Purchase Program service or the Windows Autopilot service. Status for this type of connector is based on the last successful synchronization time.
- Certificates or credentials that are required to connect to an external unmanaged service, like Apple Push Notification Services (APNS) certificates. Status for this type of connector is based on the expiry timestamp of the certificate or credential.
When you open the Connector status tab, any unhealthy connectors display at the top of the list. Next are connectors with warnings, and then the list of healthy connectors. Connectors you haven't yet configured appear last as Not Enabled.
When there's more than a single connector of any one type, the status is a summary for all of those same connectors. The least healthy status of any single connector is used as the health for the group.
Some connectors can report a status of Healthy or Connected but might not be functioning correctly. If you encounter issues with a specific connector, review the any applicable connector logs or open a case with support to investigate further.
- The certificate or credential has expired
- The last synchronization was three or more days ago
- The certificate or credential will expire within seven days
- The last synchronization was more than one day ago
- The certificate or credential won't expire within the next seven days
- The last synchronization was less than one day ago
When you select a connector from the list, the portal presents the portal page that is relevant to that connector. From the connectors page, you can view the status for previously configured connectors. You can also select options to add or create a new connector of that type.
For example, if you select the VPP Expiry Date connector, the iOS Volume-Purchased Program Tokens page opens. On this page you can view more details about that connector, create a new configuration, or edit and fix issues with an existing one.
Service health and message center
The Service health and message center page are where you can view details about the Intune Service health, Issues in your environment that require action, and Message center posts that can provide information about updates and planned changes.
You can only set up your communication preferences for Intune Message center through the Microsoft 365 admin center. To do so, sign in to the Microsoft 365 admin center and go to Health > Service health. Select Customize, and then open the Email tab. On the Email tab, select the checkbox for Send me email notifications about service health, and then configure the additional preferences to meet your requirements.
View details for active incidents and advisories in the Microsoft Intune admin center. Only incidents that affect your tenant are shown. This information is also available in on the Service health page of the Microsoft 365 admin center.
When you select an incident, the incident details are presented directly in the Tenant Status page. To view past advisories and incidents, select See past Incidents/Advisories. The Microsoft 365 admin center opens and you can then view advisories and incidents from the last 30 days for your tenant.
To view information for Service health, your account must have the Global Administrator or Service support administrator role in Azure Active Directory or the Microsoft 365 admin center. To assign these permissions, sign in to the Microsoft 365 admin center with Global Administrator permissions. Select Users > Active Users, and then select the account that requires access. Select Edit for Roles, select Service support administrator or Global Administrator, and then Save your edit to assign the permissions.
Issues in your environment that require action
The Issues in your environment that require action section displays messages that are sent to alert tenant administrators about issues that might require action to resolve.
To view information for Issues in your environment that require action, your account must have the Global Administrator or Service support administrator role in Azure Active Directory or the Microsoft 365 admin center. To assign these permissions, sign in to the Microsoft 365 admin center with Global Administrator permissions. Select Users > Active Users, and then select the account that requires access. Select Edit for Roles, select Service support administrator or Global Administrator, and then Save your edit to assign the permissions.
Intune Message center
View informational communications from the Intune service team without having to navigate to the Office Message Center. Communications include messages about changes that have recently happened to the Intune service, or that are on the way for your tenant.
By default, the 10 most recent and active messages display. To view older messages, select See past Messages to open the Message center in the Microsoft 365 admin center.
To view information for Intune News, your account must have the Global Administrator or Service support administrator role in Azure Active Directory, or the Message Center reader role in the Microsoft 365 admin center. To assign this permission, sign in to the Microsoft 365 admin center with administrator permissions. Select Users > Active Users, and then select the account that requires access. Select Edit for Roles, select Teams Communications Administrator, and then Save your edit to assign the permissions.