Install and share apps on your device

Applies to

  • Windows 10
  • Windows 11

Install apps on your device from the Company Portal app for Windows.

Install apps

  1. Open the Company Portal app and sign in with your work or school account.

  2. Find and install apps from any of the following sections of the Company Portal app:

    • Home: Select from a list of your organization's featured apps.
    • Show all: From the Home page > Apps section, click Show all to view all available apps.
    • Apps: Select this page in the navigation pane to see all available apps, including installed and featured. View, sort, and filter the apps. Search results are sorted automatically by relevancy.
    • App categories: Select this page in the navigation pane to choose apps based on type or function. Apps are sorted under categories such as Featured, Education, and Productivity.
    • Search for apps: A static search bar sits in the app's navigation pane. To find your available apps, search by app name or publisher.

    Note

    You can select and install multiple apps in bulk. From the Apps tab of the Company Portal for Windows, select the multi-select view button on the top right corner of the page. Then, select the checkbox next to each app and select the Install Selected button to start installation. All selected apps will install at the same time without requiring you to right-click each app or navigate to each app's page.

  3. Select an app.

  4. On the apps details page, click Install. After installation is done, the app status changes to Installed.

Important

If a required app fails to install and your organization makes it available for you to manually install, select Retry. It could take up to ten minutes to see the updated status. If you select Retry again during this time and get an error, that's okay. Continue to wait the ten minutes for an updated status.

Share apps

Share and recommend apps to your work or school contacts. The following steps describe how to share a link directly from Company Portal.

  1. In Company Portal, right-click or press and hold the app to open the context menu.
  2. Select Share.
  3. Select a single contact or select another program, such as OneNote, to share the app link with a group of people. The recipient receives a link and a message to view the app's details. The link opens the Company Portal app details page.

If you don't see an app you want to use, select Get apps in Store to see other available apps.

Optional and required apps

Apps are assigned to you by your organization. Your organization will require you to have some apps and will make other apps optional. To find out which apps are required versus optional, go to Installed apps and look under the column Required by your organization.

  • Optional apps: These apps are selected by your organization and are appropriate and useful for work or school. They're made available to you but it's up to you whether you want to install them. These are the only kind of apps you'll find in the Company Portal to install.

  • Required apps: These apps are necessary for work and school and are deployed directly to your device. These apps are automatically installed for you without intervention.

Apps are also made available to you based on your device type. For example, if you're using the Company Portal app for Windows, you'll have access to Windows apps, but not iOS apps.

Request an app for work or school

If there's an app you need, but don't see in Company Portal, request it. Find contact details for your Helpdesk in the Company Portal app, on the help & support page. You'll find the same contact information on the Company Portal website.

The Company Portal app for Windows, Help & Support page, highlighting Helpdesk details.

View installed apps

View a list of all apps installed on your device. The Installed apps page lists the following details about each app:

  • Name: The name of the app. Optional apps include a link to the App details page.
  • Assignment type: How the app is assigned and made available to you.
  • Publisher: The name of the developer or company that distributed the app. A publisher is typically a software vendor or your organization.
  • Date Published: The date that the app was made available to download. Publish date could show an app's initial release or an app's most recent update.
  • Status: The current installation status of the app on your device. Apps can show as installing, installed, and install failed. Required apps could take up to 10 minutes to show an up-to-date status. See the note under Install apps for important details about installing a required app.

To get to this page, go to the navigation menu and select Installed apps.

Use Sort by to rearrange the apps assignment type, publisher, alphabetically by name, or chronologically by publish date. Use Filter by to limit the apps you see by installation status. If no apps are available, you'll see a message that no company apps were installed.

Installing Microsoft Office

Depending on the size of your company, there could be multiple versions of Office available for download from the Company Portal. If you're not sure which version is best for your role, contact your IT support person for guidance.

The Company Portal app for Windows showing 2 versions of Office side by side.

You should only install one version of Office. If you try to install an additional one, the first one will be uninstalled.

Next steps

Need additional help? Contact your company support. For contact information, check the Company Portal website.