Add or change device passcode on work or school device

Applies to:

• Windows 10
• Windows 11
• Android
• iOS/iPadOS
• macOS

Intune Company Portal notifies you when the sign-in password, PIN, or passcode on your enrolled device conflicts with your organization's security requirements. Device sign-in requirements are put in place to prevent unauthorized individuals from gaining access to the work or school data on your device. Until you choose a more secure sign-in method, you may be blocked from accessing your organization's network.

Company Portal sends one message per passcode requirement. For example, if your passcode is too short and too simple, you'll receive one message about the length and one message about the complexity. For a list of all passcode-related messages in Company Portal, see Reference: device passcode messages in Company Portal.

Change password, passcode, PIN

To secure your device with a sign-in passcode, password, or lock screen, see the following resources.

• Windows sign-in options and account protection

• Use a passcode with your iPhone, iPad, or iPod touch (opens Apple Support docs)

• Change the login password on Mac(opens Apple Support docs)

• Set screen lock on Android device (opens Android Help docs)

• Set up or change your Android work profile lock (opens Android Enterprise Help docs)

For information about how to secure your specific device model, refer to the device manufacturer's help documentation.

Next steps

Still need help?

• If you still receive passcode-related messages after updating the passcode, try restarting your device.

• Sign-in and passcode requirements are determined by your organization's policies. For questions about specific messages, contact your IT support person. Check the Company Portal app or Company Portal website for your organization's helpdesk information.