Change User Access Control setting

Applies to:

  • Windows 10
  • Windows 11

The User Access Control settings help prevent potentially harmful programs and software from making changes to your device. If you've received a message about adjusting these controls on an enrolled work or school device, it means that your organization requires your device to have more protection. This article describes how to adjust the protection level to meet your organization's requirements.

Adjust protection level

You can adjust User Account Control settings in the Control Panel.

  1. Go to Start and open Control Panel.
  2. Select System and Security.
  3. Under Security and Maintenance, select Change User Account Control settings.
  4. Move the slider to one of the following levels:
    • Notify me only when apps try to make changes to my computer (default)
    • Always notify
  5. Select OK to save your changes.
  6. Select Yes when prompted to confirm the changes.

Check access in Company Portal

After you make changes to User Account Control, return to Company Portal and run a check on your device to register the changes with the app.

  1. Open Company Portal for Windows.
  2. Go to Devices and select your device.
  3. Select Check access.

Next steps

Still need help? Contact your IT support person. For contact information, go to Help & support in the Company Portal app, or sign into the Company Portal website for helpdesk details.