Active known issues - Avatars in Teams

May 13, 2024

Some users may experience a change in color on their outerwear choice. Customizing the color choice is simple, and can be done so in the Avatars for Teams app. After choosing an avatar, click ‘Customize’ and navigate to the ‘Wardrobe’ section, then choose ‘Outerwear’ in the left menu. Click the ‘color wheel’ to view the color palettes and select the color of choice. Click ‘Save’ to save and apply the changes to the avatar.

Users with ARM devices and running Teams 2.1 may not be able to see the Avatars entrypoint in Video effects & Settings and other users' avatars may not render properly. (41694)
In the eye color customizer, users may not see the correct colors displaying on their avatar and may seem unsaturated. (34981)

Avatar lip sync is not working in the meeting's pre-join screen. If you have your avatar enabled in the pre-join screen and you are unmuted and speak, the avatars mouth will not move. Avatar lip sync will work as expected once you join the meeting.
When a user with a Teams 2.1 ARM device tries to enable Avatars in Teams, the app may crash. Why? The Onnx runtime that is used for Avatars is not included in Teams 2.1.
In the eye color customizer, users may not see the correct colors displaying on their avatar and may seem unsaturated. (34981)