Outermind

Last updated by the developer on: November 4, 2026

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General information

Information provided by to Microsoft:

Information	Response
App name	Outermind
ID	outermind.outermind
Company's website	https://outermind.ai
App's Terms of Use	https://outermind.ai/legal/terms
Core functionality of the app	Outermind is an agentic AI back office for Microsoft 365. Customers deploy AI agents (an AI Chief of Staff, personal assistants and specialist agents) that read and act on their Microsoft 365 email, calendar, Teams, SharePoint, OneDrive and meeting transcripts to plan work, delegate tasks, draft and send messages, research, and deliver documents. Admins control each agent's permissions, autonomy and approvals, and every action is audited.
Company headquarter location	United States of America
App info page	https://outermind.ai
What is the hosting environment or service model used to run your app?	Paas
Which hosting cloud providers does the app use?	Azure
Is AI functionality part of the app's features or workflows?	Yes
Online Service interfaces	Microsoft Graph (mail, calendar, contacts, users, groups, Teams chats/activity feed, online meetings, transcripts, SharePoint/OneDrive files, webhooks, Agent 365); SharePoint Online REST; Exchange Online PowerShell (ManageAsApp); Bot Framework/Azure Bot Service; Entra ID OAuth 2.0/OIDC; Azure Resource Manager and Cost Management; Azure OpenAI/AI Foundry; Azure AI Search; Azure Communication Services; Partner Center API; Marketplace SaaS Fulfillment and Metering APIs.

Questions

Questions or updates to any of the information you see here? Contact us!

How the app handles data

This information has been provided by about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information	Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device?	Yes
What data is processed by your app?	User profile and directory data (names, email addresses, job titles, group membership), mail data (messages and attachments), calendar events, contacts, mailbox settings, Teams chats and channel messages, online meeting metadata, transcripts and AI insights, SharePoint and OneDrive files the customer connects, and usage/audit telemetry.
Does the app support TLS 1.2 or higher?	Yes
Does the app or underlying infrastructure store any Microsoft customer data?	Yes
What data is stored in your databases?	Tenant and user profiles, agent configuration and permissions, agent memories and conversations, task and work records, indexed excerpts of customer mail, files and meeting transcripts used for agent knowledge and search, generated artifacts and documents, audit logs, and encrypted OAuth refresh tokens. Retention: https://outermind.ai/legal/data-retention
If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored?	United States of America, United Kingdom of Great Britain and Northern Ireland (the), Ireland, Australia
Do you have an established data rentention and disposal process?	Yes
How long is data retained after account termination?	Less than 60days
Do you have an established data access management process?	Yes
Do you transfer customer data or customer content to third parties or sub-processors?	Yes
Do you have data sharing agreements in place with any third party service you share Microsoft customer data with?	Yes

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by Outermind about the security practices this app employs.

Information	Response
Do you perform annual penetration testing on the app?	Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy?	Yes
Does your environment use traditional anti-malware protection or application controls?	TraditionalAntiMalware
Do you have an established process for indentifying and risk ranking security vulnerabilities?	Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches?	Yes
Do you carry out patch management activities according to your patching policy SLAs?	Yes
Does your enviroment have any unsupported operating systems or software?	No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it?	Yes
Do you have a firewall installed on your external network boundary?	Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production?	Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer?	Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10?	Yes
Multifactor Authentication (MFA) enabled for:	DNSManagement, Credential, CodeRepositories
Do you have an established process for provisioning, modification, and deletion of employee accounts?	Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app?	No
Do you have event logging set up on all system components supporting your app?	Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events?	Yes
When a security event is detected are alerts automatically sent to an employee for triage?	Yes
Do you have a formal information security risk management process established?	Yes
Do you have a formal security incident response process documented and established?	Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection?	Yes

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by regarding the compliance standards their app requires and the certifications they have achieved.

Information	Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)?	No
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)?	No
Has the organization achieved a Service Organization Controls (SOC 1) Certification?	No
Has the organization achieved a Service Organization Controls (SOC 2) Certification?	No
Has the organization achieved a Service Organization Controls (SOC 3) Certification?	No
Do you carry out annual PCI DSS assessments against the app and its supporting environment?	N/A
Is the app International Organization for Standardization (ISO 27001) certified?	No
Does the app comply with International Organization for Standardization (ISO 27018)?	No
Does the app comply with International Organization for Standardization (ISO 27017)?	No
Does the app comply with International Organization for Standardization (ISO 27002)?	No
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant?	No
Does the app comply with Family Educational Rights and Privacy Act (FERPA)?	No
Does the app comply with Children's Online Privacy Protection Act (COPPA)?	No
Does the app comply with Sarbanes-Oxley Act (SOX)?	No
Does the app comply with NIST 800-171?	No
Has the app been Cloud Security Alliance (CSA Star) certified?	No

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by about the privacy posture of their app.

Information	Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)?	Yes
Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data?	Yes
Privacy Policy URL	https://outermind.ai/legal/privacy
Does the app perform automated decision making, including profiling that could have a legal effect or similar impact?	No
Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)?	No
Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws?	Yes
Does the app collect or process data from minors (i.e., individuals under the age of 16)?	No
Does the app have capabilities to delete an individual's personal data upon request?	Yes
Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request?	No
Does the app provide individuals the ability to correct or update their personal data?	Yes
Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app?	No

Questions

Questions or updates to any of the information you see here? Contact us!

Information	Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.?	Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist?	Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication?	No
Does your app support Conditional Access policies?	Yes
If your app does not use one of the above libraries, what authentication library or libraries does it use?	MSAL for JavaScript (@azure/msal-browser 4.x and @azure/msal-react 3.x) for user sign-in; Azure Identity SDK (@azure/identity, client credentials and managed identity) for app-only Microsoft Graph and Azure access. Upgrade to MSAL Browser 5.x is planned.
List the types of policies supported	All Microsoft Entra Conditional Access policies that apply at user sign-in, including MFA requirements, device compliance, location/named-location and sign-in risk policies; user sign-in is performed interactively through Microsoft Entra ID, so customer Conditional Access policies are enforced.
Does your app support Continuous Access Evaluation (CAE)	No
Does your app store any credentials in code?	No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs?	Yes

Data access using Microsoft Graph

Graph Permission	Permission Type	Justification	Microsoft Entra App ID
AppCatalog.ReadWrite.All	application	Publish and update the Outermind Teams app in the organization app catalog so it can be installed for opted-in users.	09434b6e-7b4d-4695-bddf-d637537227de
Chat.Read.All	application	Read Teams chat messages only for chats the admin adds as a knowledge source and for users who turn on Teams Messages for their agent, so agents can answer from prior discussions.	09434b6e-7b4d-4695-bddf-d637537227de
Team.ReadBasic.All	application	List teams and their names so the admin can choose which teams an agent may work with. Read-only; no message content.	09434b6e-7b4d-4695-bddf-d637537227de
TeamMember.Read.All	application	Read team membership so agents know who belongs to a team they are asked to work with. Read-only.	09434b6e-7b4d-4695-bddf-d637537227de
TeamsActivity.Send	application	Send Teams activity-feed notifications to users about agent work that needs their attention (approvals, completed tasks).	09434b6e-7b4d-4695-bddf-d637537227de
TeamsAppInstallation.ReadWriteForUser.All	application	Install the Outermind Teams app for users who opt in, so their agent can message them in Teams.	09434b6e-7b4d-4695-bddf-d637537227de
AppCatalog.ReadWrite.All	delegated	Lets a signed-in Teams administrator publish or update the Outermind Teams app in the organization app catalog from the console.	1a585ea2-515f-4be4-be75-a66f8d4994c1
User.Read	delegated	Sign the user in to the Outermind console and read their basic profile.	1a585ea2-515f-4be4-be75-a66f8d4994c1
offline_access	delegated	Keep the console session signed in with refresh tokens so users are not repeatedly prompted to sign in.	1a585ea2-515f-4be4-be75-a66f8d4994c1
openid	delegated	OpenID Connect sign-in to the Outermind console with Microsoft Entra ID.	1a585ea2-515f-4be4-be75-a66f8d4994c1
profile	delegated	Read the signed-in user's basic profile claims (name) to personalize the console.	1a585ea2-515f-4be4-be75-a66f8d4994c1
Calendars.ReadWrite	application	Read availability and create or update calendar events so agents can schedule meetings and prepare briefs for the users they support.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
Chat.Read	delegated	Read the supervising person's own Teams chats when they turn on Teams Messages for their agent, so the agent can answer from prior discussions.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
Contacts.ReadWrite	application	Read and maintain contacts in agent and user mailboxes so agents can address people correctly and keep contact details current.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
Files.ReadWrite.All	delegated	Open and save OneDrive and SharePoint files as the supervising person, so an agent reaches only the files that person can open.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
GroupMember.Read.All	application	Read group membership so agents can resolve distribution lists and team membership when routing and addressing work. Read-only.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
Mail.ReadWrite	application	Read and manage mail in the mailboxes the customer assigns to agents (triage, filing, drafting replies). Scoped to agent and connected user mailboxes the admin enables.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
Mail.Send	application	Send email from agent mailboxes (and on behalf of users who enable it) when an agent completes a task, subject to the customer approval and autonomy settings.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
MailboxSettings.ReadWrite	application	Read and update mailbox settings in the mailboxes the customer assigns to agents (time zone, working hours, automatic replies and the Outlook categories agents use to triage mail).	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
OnlineMeetingAiInsight.Read.All	delegated	Read Microsoft 365 Copilot meeting notes and action items, when available, for meetings the supervising person can access. Read-only.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
OnlineMeetingTranscript.Read.All	delegated	Read transcripts of meetings the supervising person can access, so their agent can summarize discussions and track commitments. Read-only.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
OnlineMeetings.Read	delegated	Read details of the supervising person's Teams meetings (subject, times, participants) to match a transcript to its meeting. Read-only.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
Organization.Read.All	application	Read the organization's basic profile (name, verified domains, tenant ID) to confirm admin consent landed in the expected tenant.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
Sites.Read.All	delegated	List and read SharePoint sites as the supervising person, limited to the sites that person can open.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
User.Read	delegated	Sign the supervising person in when they connect their Microsoft 365 account for their agent, and read their basic profile.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
User.Read.All	application	Read directory user profiles (name, job title, email) so agents can resolve who an email or meeting refers to. Read-only.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
offline_access	delegated	Keep the supervising person's connection refreshed so they are not asked to sign in again until Microsoft revokes it.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
openid	delegated	OpenID Connect sign-in when the supervising person connects their Microsoft 365 account for their agent.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
profile	delegated	Read the supervising person's basic profile claims (name) when they connect their Microsoft 365 account.	4b11ec9e-f9a1-40e0-a82c-b62e0a0cb26e
AgentIdentity.Create.All	application	Create Agent 365 identities so each Outermind agent has its own attributable identity rather than a shared account.	74786390-d237-4d1f-b6c8-133e190abf0c
AgentIdentityBlueprint.AddRemoveCreds.All	application	Add and rotate the credentials on Outermind agent blueprints so agent identities can authenticate, and remove them when an agent is retired.	74786390-d237-4d1f-b6c8-133e190abf0c
AgentIdentityBlueprint.Create	application	Create the Agent 365 blueprint that defines what Outermind agent identities may do in the tenant.	74786390-d237-4d1f-b6c8-133e190abf0c
AgentIdentityBlueprint.ReadWrite.All	application	Read and update Outermind agent blueprints so each agent identity's declared capabilities stay in step with the permissions the admin grants in Outermind.	74786390-d237-4d1f-b6c8-133e190abf0c
AgentIdentityBlueprintPrincipal.Create	application	Create the service principal for the Outermind agent blueprint in the customer tenant so agent identities can be issued from it.	74786390-d237-4d1f-b6c8-133e190abf0c
Files.ReadWrite.All	application	Read documents in the SharePoint and OneDrive locations the admin selects as knowledge sources, and save files agents produce back to those locations.	cec598fe-aa8e-454a-84a9-e2df6cdbf309
Sites.Read.All	application	List SharePoint sites and document libraries so the admin can choose which ones an agent may use as a knowledge source. Read-only.	cec598fe-aa8e-454a-84a9-e2df6cdbf309
OnlineMeetingAiInsight.Read.All	application	Read Microsoft 365 Copilot meeting notes and action items, when available, to enrich meeting follow-up. Read-only.	e16df58f-d56d-47db-9415-8a4bc726d43c
OnlineMeetingTranscript.Read.All	application	Read transcripts of meetings recorded with transcription on, so agents can summarize discussions and track commitments. Read-only.	e16df58f-d56d-47db-9415-8a4bc726d43c
OnlineMeetings.Read.All	application	Read Teams meeting details (subject, times, organizer, participants) to match a transcript to its meeting. Read-only.	e16df58f-d56d-47db-9415-8a4bc726d43c

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!