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Adobe Acrobat Sign Government

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Publisher Attestation: The information on this page is based on a self-assessment report provided by the app developer on the security, compliance, and data handling practices followed by this app. Microsoft makes no guarantees regarding the accuracy of the information.

Last updated by the developer on: June 25, 2024

General information

Information provided by Adobe to Microsoft:

Information Response
App name Adobe Acrobat Sign Government
ID WA200004134
Office 365 clients supported Microsoft Teams
Partner company name Adobe
Company's website https://acrobat.adobe.com/us/en/sign.html
App's Terms of Use https://www.adobe.com/go/terms
Core functionality of the app Streamline document-signing workflows and deliver amazing employee and customer experiences when you leverage Adobe Sign capabilities in Teams. You can sign documents, send them for legally binding e-signatures and approvals, and track their status, all with Adobe Sign for Teams, Microsoft's preferred e-sign solution.
Company headquarter location United States of America
App info page https://helpx.adobe.com/sign/help/adobesign_microsoft_teams...
What is the hosting environment or service model used to run your app? Hybrid
Which hosting cloud providers does the app use? Azure

Questions

Questions or updates to any of the information you see here? Contact us!

How the app handles data

This information has been provided by Adobe about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? Yes
What data is processed by your app? Email and UserId. To sign user in to ensure their consent for the permission of using Adobe Sign app.
Does the app support TLS 1.1 or higher? Yes
Does the app or underlying infrastructure store any Microsoft customer data? Yes
What data is stored in your databases? Transactional data (including original documents, workflow events, and final signed PDF documents) are securely stored within the data layer (databases and file store) managed by Adobe.
If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored? United States of America
Do you have an established data rentention and disposal process? Yes
How long is data retained after account termination? Less than 30days
Do you have an established data access management process? Yes
Do you transfer customer data or customer content to third parties or sub-processors? Yes
Do you have data sharing agreements in place with any third party service you share Microsoft customer data with? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information from the Microsoft Cloud App Security catalog appears below.

Information Response
Do you perform annual penetration testing on the app? Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy? Yes
Does your environment use traditional anti-malware protection or application controls? TraditionalAntiMalware, ApplicationControls
Do you have an established process for indentifying and risk ranking security vulnerabilities? Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches? Yes
Do you carry out patch management activities according to your patching policy SLAs? Yes
Does your enviroment have any unsupported operating systems or software? No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? Yes
Do you have a firewall installed on your external network boundary? Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production? Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer? Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? Yes
Multifactor Authentication (MFA) enabled for: CodeRepositories, DNSManagement, Credential
Do you have an established process for provisioning, modification, and deletion of employee accounts? Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? Yes
Do you have event logging set up on all system components supporting your app? Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? Yes
When a security event is detected are alerts automatically sent to an employee for triage? Yes
Do you have a formal information security risk management process established? Yes
Do you have a formal security incident response process documented and established? Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? Yes
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? No
Does the app comply with Service Organization Controls (SOC 1)? No
Does the app comply with Service Organization Controls (SOC 2)? Yes
Which SOC 2 certification did you achieve? type2
Most recent SOC2 certification date 2022-05-16
Does the app comply with Service Organization Controls (SOC 3)? No
Do you carry out annual PCI DSS assessments against the appand its supporting environment? Yes
Is the app International Organization for Standardization (ISO 27001) certified? Yes
Does the app comply with International Organization for Standardization (ISO 27018)? Yes
Does the app comply with International Organization for Standardization (ISO 27017)? Yes
Does the app comply with International Organization for Standardization (ISO 27002)? No
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? Yes
Does the app comply with Family Educational Rights and Privacy Act (FERPA)? Yes
Does the app comply with Children's Online Privacy Protection Act (COPPA)? No
Does the app comply with Sarbanes-Oxley Act (SOX)? N/A
Does the app comply with NIST 800-171? No
Has the app been Cloud Security Alliance (CSA Star) certified? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? Yes
Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data? Yes
Privacy Policy URL https://www.adobe.com/go/privacy_policy_en
Does the app perform automated decision making, including profiling that could have a legal effect or similar impact? No
Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)? No
Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws? Yes
Does the app collect or process data from minors (i.e., individuals under the age of 16)? Yes
Is consent obtained from a parent or legal guardian? Yes
Does the app have capabilities to delete an individual's personal data upon request? Yes
Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request? Yes
Does the app provide individuals the ability to correct or update their personal data? Yes
Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? No
Does your app support Conditional Access policies? No
If your app does not use one of the above libraries, what authentication library or libraries does it use? Calls graph oauth endpoints directly
Does your app support Continuous Access Evaluation (CAE) No
Does your app store any credentials in code? No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? Yes

Data access using Microsoft Graph

Graph Permission Permission Type Justification Microsoft Entra App ID
Mail.ReadWrite delegated This permission is needed so that the app has the ability to open and download attachments in Outlook. With this ability, users can sign those attachments and send those attachments for signature within Outlook. 5f17d846-7cdd-4fc3-822f-815b5b737d26
People.Read delegated This permission is used when sending Agreements for signature in Outlook. It allows the app to perform type-ahead matching on the signers for that Agreement. 5f17d846-7cdd-4fc3-822f-815b5b737d26
TeamsActivity.Send application This permission is used so we can display agreement states in the notification activity stream 5f17d846-7cdd-4fc3-822f-815b5b737d26
User.Read delegated This permission is used to identify the Office user and get their email address so that the app can match the Office user with an Adobe Sign user. It is also used to verify that a users' access token is valid. 5f17d846-7cdd-4fc3-822f-815b5b737d26
email delegated Transient integration personalization 5f17d846-7cdd-4fc3-822f-815b5b737d26
offline_access delegated This permission is used so that actions can be taken on the user's behalf when they are not actively signed in to our add-in. In situations where the app only has access to an Identity Token (for example, Outlook) the app can securely identify the user and update the user's Access Token using the refresh token that the app gets from this permission. This is so that the user does not have to repeatedly sign in to Acrobat Sign each time they want to use the add-in. 5f17d846-7cdd-4fc3-822f-815b5b737d26
openid delegated This permission is used so that the app can acknowledge the log-in state for those users that logged into the Microsoft app (i.e. Teams, Outlook, etc.) with their work or school accounts. This permission also provides the app the ability to utilize the email and profile scopes. 5f17d846-7cdd-4fc3-822f-815b5b737d26
profile delegated Transient integration personalization 5f17d846-7cdd-4fc3-822f-815b5b737d26

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!