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Applies to: Word for Mac, Excel for Mac, PowerPoint for Mac, Outlook for Mac, OneNote for Mac, Office Long Term Service Channel (LTSC) for Mac 2024, Office LTSC for Mac 2021
Office for Mac allows administrators to configure various settings to enhance the user experience and streamline support processes. While some settings apply suite-wide, others are specific to individual apps but serve a common purpose across the suite. This article provides detailed information about per-app settings, enabling IT administrators to configure preferences that apply to multiple Office apps on Mac.
CustomerLoggingEnabled
Enable verbose logging for Customer Support escalations.
| Category | Details |
|---|---|
| Domain | com.microsoft.word, com.microsoft.excel, com.microsoft.powerpoint, com.microsoft.onenote.mac, com.microsoft.outlook |
| Key | CustomerLoggingEnabled |
| Data Type | Boolean |
| Possible Values | false (default), true |
| Apps | Word, Excel, PowerPoint, Outlook, OneNote |
| Availability | 16.17 (Office for Mac) |
| Comments | This key enables verbose mode logging for Customer Support escalations. It also places the Diagnostic logs in the device’s Documents folder for easier access. |