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Exchange Online is a messaging solution that delivers email, calendar, contacts, and tasks from PCs, the web, and mobile devices.

Use Exchange Online to set up multiple professional business email addresses, including shared addresses. Migrate emails from your old service and set up mail flow rules, block domains, set up informative notes, and troubleshoot email delivery problems. With Exchange Online Protection, protect from spam, phishing, and malware.

Exchange Online gives you professional business email capability by providing you with a 50~100 GB storage capacity mailbox and anywhere access to your emails.

With Exchange Online, you can create multiple email addresses associated with your primary mailbox so you can easily manage your emails and keep your inbox organized.

Exchange Online provides the ability to create additional mailboxes at no added cost.

Setup professional business email

Create a user mailbox when you assign the user account a license for Exchange Online. To learn more, see Create user mailboxes in Exchange Online.

  1. Go to your Microsoft 365 admin center.
  2. Select Users, then Active users, and then Add a user.
  3. In the Set up the basics pane, enter the basic user information, and then select Next.
  4. In the Assign product licenses pane, select the location and the appropriate license for the user, and then select Next.
  5. Review your new user’s settings and make any changes necessary.
  6. Select Finish adding and then Close.

Use the Exchange admin center to make changes and set additional properties for a user mailbox. To learn more, Manage user mailboxes in Exchange Online.

  1. In the Exchange admin center, go to Recipients and then Mailboxes.

  2. Go to the list of user mailboxes and select the mailbox that you want to change the properties for. A display pane opens.

  3. Change the Mailbox and Account settings for the selected mailbox:

    • Use the Mailbox settings for changing any mailbox related properties, such as email addresses and mailbox permissions.
    • Use the Account settings to edit the contact or organization information.

Create multiple email addresses

Set up your mailbox to have more than one email address associated with it. These additional addresses are called aliases. For more information, see Add or remove email addresses for a mailbox in Exchange Online.

  1. In the Exchange Admin Center, go to Recipients and then Mailboxes.
  2. Go to the list of user mailboxes and select the mailbox to add an email address to. A display pane opens for the selected user mailbox.
  3. Go to Mailbox settings and then Email addresses.
  4. Select Manage email address types. The Manage email address types display pane opens.
  5. Select Add email address type, and then select SMTP.
  6. In the Email address field, enter the new SMTP address and then select OK.
  7. Select the check box if you want to Make this the reply address.
  8. Select Save.

Create additional mailboxes

Create shared mailboxes to make it easy for a group of people in your company to monitor and send email from a common account. For more information, see Create shared mailboxes in the Exchange admin center.

  1. From the Exchange admin center, go to Recipients, select Shared, and then Add.
  2. Enter the Display Name and Email address.
  3. To grant Full Access or Send As permissions, select Add (+), and then select the users you want to grant permissions to.
  4. Save your changes to create a shared mailbox.

Create a Microsoft 365 group for collaboration between teams and a shared workspace for conversations, files, and calendars. To learn more, see Create and manage groups in the Exchange admin center in Exchange Online.

  1. From the Exchange admin center, go to Recipients, select Groups, and then select Add a group.
  2. On the Choose a group type page, select Microsoft 365, and then select Next.
  3. On the Basics page, enter a name for the group, and a description (optional), and then select Next.
  4. On the Owners page, choose the name of one or more people who will be designated to manage the group. Select Next.
  5. On the Members page, choose the name of one or more people who will be designated as members of the group. Select Next.
  6. On the Settings page, type a unique email address for the group, choose a privacy option and whether you want to add Microsoft Teams, and then select Next.
  7. After reviewing your settings and making any changes, select Create group.
  8. Select Close.

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