Manage self-service sign-up subscriptions

What are self-service sign-up subscriptions?

There are a limited number of free self-service sign-up subscriptions available for users in your organization to sign up for. A user can only sign up for and use a self-service sign-up subscription for themselves. You manage self-service sign-up subscriptions by blocking users from signing up, and by deleting free subscriptions that users have signed up for. For more information about self-service sign up and the available subscriptions, see Using self-service sign up in your organization.

View a list of self-service sign-up subscriptions

  1. In the admin center, go to the Billing > Your products page.
  2. On the Products tab, select the filter icon, then select Free. A list of all self-service sign-up subscriptions is displayed.

How are these subscriptions different from self-service purchase subscriptions?

Self-service sign-up subscriptions are free and are available for a larger list of products than self-service purchase subscriptions. When a user signs up for a self-service purchase subscription, they're responsible for paying for it. Self-service purchase subscriptions are only available for Power Platform products (Power BI, Power Apps, and Power Automate), Project, and Visio. For more information, see Self-service purchase FAQ.

Block users from signing up

You use the Set-MsolCompanySettings cmdlet with the AllowAdHocSubscriptions parameter to control whether users can sign up for self-service sign-up subscriptions. For more information, see How do I control self-service settings?

Delete a self-service sign-up subscription


When you delete a self-service sign-up subscription, you block all users from accessing their data and email and delete all data and email.

  1. In the admin center, go to the Billing > Your products page.
  2. On the Products tab, select the filter icon, then select Free.
  3. Select the self-service sign-up subscription that you want to delete.
  4. On the subscription details page, in the Subscriptions and payment settings section, select Delete subscription.
  5. In the Delete subscription pane, select the check box, then select Delete subscription.

I have a self-service sign-up subscription that blocks directory deletion

The self-service sign-up products that individual users can sign up for also create a guest user for authentication in your Azure AD directory. To avoid data loss, these self-service products block directory deletions until they're fully deleted from the directory. They can only be deleted by the Azure AD admin. For more information, see Delete a directory in Azure Active Directory.