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Data Residency for SharePoint Online and OneDrive for Business

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Data Residency Commitments Available

Product Terms

Required Conditions:

  • Tenant has a sign up country included in Local Region Geography, the European Union or the United States.

Commitment:

For current language please refer to the Privacy and Security Product Terms and view the section titled "Location of Customer Data at Rest for Core Online Services".

Advanced Data Residency add-on

Required Conditions:

  1. Tenant has a sign up country included in Local Region Geography or Expanded Local Region Geography.
  2. Tenant has a valid Advanced Data Residency subscription for all users in the Tenant.
  3. The SharePoint Online subscription customer data is provisioned in Local Region Geography or Expanded Local Region Geography.

Commitment:

Please refer to the ADR Commitment page for the specific customer data at rest commitment for SharePoint Online and OneDrive for Business.

Multi-Geo add-on

Required Conditions:

  1. Tenants have a valid Multi-Geo subscription that covers all users assigned to a Satellite Geography
  2. Customer must have an active Enterprise Agreement. 1.Total purchased Multi-Geo units must be greater than 5% of the total eligible seats in the Tenant.

Commitment: Customers can assign users of SharePoint Online/OneDrive for Business to any Satellite Geography supported by Multi-Geo (see Section 4.1.3). The following customer data will be stored in the relevant Satellite Geography: SharePoint Online site content and the files stored within that site, and files uploaded to OneDrive for Business.

Migration with Advanced Data Residency

When SharePoint Online is moved, data for the following services is also moved:

  • OneDrive for Business
  • Microsoft 365 Video services
  • Office in a browser
  • Microsoft 365 Apps for enterprise
  • Visio Pro for Microsoft 365

After we've completed moving your SharePoint Online data, you might see some of the following effects.

Microsoft 365 Video Services

  • The data move for video takes longer than the moves for the rest of your content in SharePoint Online.
  • After the SharePoint Online content is moved, there will be a time frame when videos aren't able to be played.
  • We're removing the trans-coded copies from the previous datacenter and transcoding them again in the new datacenter.

In the course of moving your SharePoint Online data, we migrate your search index and search settings to a new location. Until we've completed the move of your SharePoint Online data, we continue to serve your users from the index in the original location. In the new location, search automatically starts crawling your content after we've completed moving your SharePoint Online data. From this point and onwards we serve your users from the migrated index. Changes to your content that occurred after the migration aren't included in the migrated index until crawling picks them up. Most customers don't notice that results are less fresh right after we've completed moving their SharePoint Online data, but some customers might experience reduced freshness in the first 24-48 hours.

The following search features are affected:

  • Search results and Search Web Parts: Results don't include changes that occurred after the migration until crawling picks them up.
  • Delve: Delve doesn't include changes that occurred after the migration until crawling picks them up.
  • Popularity and Search Reports for the site: Counts for Excel reports in the new location only include migrated counts and counts from usage reports that have run after we completed moving your SharePoint Online data. Any counts from the interim period are lost and can't be recovered. This period is typically a couple of days. Some customers might experience shorter or longer losses.
  • Video Portal: View counts and statistics for the Video Portal depend on the statistics for Excel Reports, so view counts and statistics for the Video Portal are lost for the same time period as for the Excel reports.
  • eDiscovery: Items that changed during the migration aren't shown until crawling picks up the changes.
  • Data Loss Protection (DLP): Policies aren't enforced on items that change until crawling picks up the changes.

As part of the migration, the Primary Provisioned Geography will change and all new content will be stored at rest in the new Primary Provisioned Geography. Existing content will move in the background with no impact to you for up to 90 days after the first change to the SharePoint Online data location in the admin center.

Multi-Geo Capabilities in SharePoint Online / OneDrive for Business

Multi-Geo capabilities in OneDrive and SharePoint Online enable control of shared resources like SharePoint team sites and Microsoft 365 group mailboxes stored at rest in a specified Macro Region Geography or Local Region Geography.

Each user, Group mailbox, and SharePoint site have a Preferred Data Location (PDL) which denotes the Macro Region Geography or Local Region Geography (location where related data is to be stored. Users' personal data (Exchange mailbox and OneDrive) along with any Microsoft 365 Groups or SharePoint sites that they create can be stored in the specified Macro Region Geography or Local Region Geographies location to meet data residency requirements. You can specify different administrators for each Macro Region Geography or Local Region Geographies location.

Users get a seamless experience when using Microsoft 365 services, including Office applications, OneDrive, and Search. See User experience in a Multi-Geo environment for details.

Note

Once your tenant has enabled the Multi-Geo add-on, changing the default location for the tenant is not supported. This applies even for the Data Residency Legacy Move Program and the Advanced Data Residency add-on.

OneDrive

Each user's OneDrive can be provisioned in or moved by an administrator to a Satellite Geography location in accordance with the user's PDL. Personal files are then kept in that Satellite Geography location, though they can be shared with users in other Macro Region Geography or Local Region Geography locations.

SharePoint Sites and Groups

Management of the Multi-Geo feature is available through the SharePoint admin center.

When a user creates a SharePoint group-connected site in a multi-geo environment, their PDL is used to determine the Macro Region Geography or Local Region Geography location where the site and its associated Group mailbox are created. (If the user's PDL value hasn't been set, or has been set to Macro Region Geography or Local Region Geography location that hasn't been configured as a Satellite Geography location, then the site and mailbox are created in the Primary Provisioned Geography.)

Microsoft 365 services other than Exchange, OneDrive, SharePoint, and Teams are not available with Multi-Geo. However, Microsoft 365 Groups that are created by these services will be configured with the PDL of the creator and their Exchange Group mailbox, SharePoint site are provisioned in the corresponding Macro Region Geography or Local Region Geography.

Managing the Multi-Geo environment

Setting up and managing your Multi-Geo environment is done through the SharePoint admin center.

SharePoint storage quotas in multi-geo environments

By default, all Geography locations of a multi-geo environment share the available Tenant storage quota.

With the SharePoint geo storage quota setting, you can manage the storage quota for each Geography location. When you allocate a storage quota for a Geography location, it becomes the maximum amount of storage available for that Geography location, and is deducted from the available Tenant storage quota. The remaining available Tenant storage quota is then shared across the configured Geography locations for which a specific storage quota has not been allocated.

The SharePoint storage quota for any Geography location can be allocated by the SharePoint Online administrator by connecting to the Primary Provisioned Geography. Geography administrators for Satellite Geography locations can view the storage quota but cannot allocate it.

Configure a storage quota for a Geography location

Use the Microsoft SharePoint Online Management Shell and connect to the Primary Provisioned Geography location to allocate the storage quota for a Geography location.

To allocate Storage Quota for a location, run cmdlet:

Set-SPOGeoStorageQuota -GeoLocation <geolocationcode> -StorageQuotaMB <value>

To view Storage Quota for the current Geography location, run:

Get-SPOGeoStorageQuota

To view Storage Quota for all Geography locations, run:

Get-SPOGeoStorageQuota -AllLocations

To remove the allocated storage quota for a Geography location, set StorageQuota value = 0:

Set-SPOGeoStorageQuota -GeoLocation <geolocationcode> -StorageQuotaMB 0

Move a OneDrive site

Move a OneDrive site to a different Geography location

With OneDrive Geography move, you can move a user's OneDrive to a different Geography location. OneDrive Geography move is performed by the SharePoint Online administrator or the Microsoft 365 global administrator. Before you start a OneDrive Geography move, be sure to notify the user whose OneDrive is being moved and recommend they close all files for the duration of the move. (If the user has a document open using the Office client during the move, then upon move completion the document will need to be saved to the new location.) The move can be scheduled for a future time, if desired.

The OneDrive service uses Azure Blob Storage to store content. The Storage blob associated with the user's OneDrive will be moved from the source to destination Geography location within 40 days of destination OneDrive being available to the user. The access to the user's OneDrive will be restored as soon as the destination OneDrive is available.

During OneDrive Geography move window (about 2-6 hours) the user's OneDrive is set to read-only. The user can still access their files via the OneDrive sync app or their OneDrive site in SharePoint Online. After OneDrive Geography move is complete, the user will be automatically connected to their OneDrive at the destination Geography location when they navigate to OneDrive in the Microsoft 365 app launcher. The sync app will automatically begin syncing from the new location.

The procedures in this article require the Microsoft SharePoint Online PowerShell Module.

Communicating to your users

When moving OneDrive sites between Geography locations, it's important to communicate to your users what to expect. This can help reduce user confusion and calls to your help desk. Email your users before the move and let them know the following information: -When the move is expected to start and how long it is expected to take -What Geography location their OneDrive is moving to, and the URL to access the new location -They should close their files and not make edits during the move. -File permissions and sharing will not change as a result of the move. -What to expect from the user experience in a multi-geo environment

Be sure to send your users an email when the move has successfully completed informing them that they can resume working in OneDrive.

Scheduling OneDrive site moves

You can schedule OneDrive site moves in advance (described later in this article). We recommend that you start with a small number of users to validate your workflows and communication strategies. Once you are comfortable with the process, you can schedule moves as follows: -You can schedule up to 4,000 moves at a time. -As the moves begin, you can schedule more, with a maximum of 4,000 pending moves in the queue and any given time. -The maximum size of a OneDrive that can be moved is 1 terabyte (1 TB).

Moving a OneDrive site

To perform a OneDrive Geography move, the Tenant administrator must first set the user's Preferred Data Location (PDL) to the appropriate Geography location. Once the PDL is set, wait for at least 24 hours for the PDL update to sync across the Geography locations before starting the OneDrive Geography move.

When using the Geography move cmdlets, connect to SPO Service at the user's current OneDrive Geography location, using the following syntax:

Connect-SPOService -url https://<tenantName>-admin.sharepoint.com

For example: To move OneDrive of user 'Matt@contosoenergy.onmicrosoft.com', connect to EUR SharePoint Admin center as the user's OneDrive is in EUR Geography location:

Connect-SPOService -url https://contosoenergyeur-admin.sharepoint.com

Validating the environment

Before you start a OneDrive Geography move, we recommend that you validate the environment.

To ensure that all Geography locations are compatible, run:

Get-SPOGeoMoveCrossCompatibilityStatus

You will see a list of your Geography locations and whether content can be moved between will be denoted as "Compatible". If the command returns "Incompatible" please retry validating the status at a later date.

If a OneDrive contains a subsite, for example, it cannot be moved. You can use the Start-SPOUserAndContentMove cmdlet with the -ValidationOnly parameter to validate if the OneDrive is able to be moved:

Start-SPOUserAndContentMove -UserPrincipalName <UPN> -DestinationDataLocation <DestinationDataLocation> -ValidationOnly

This will return Success if the OneDrive is ready to be moved or Fail if there is a legal hold or subsite that would prevent the move. Once you have validated that the OneDrive is ready to move, you can start the move.

Start a OneDrive geo move

To start the move, run:

Start-SPOUserAndContentMove -UserPrincipalName <UserPrincipalName> -DestinationDataLocation <DestinationDataLocation>

Using these parameters:

  • UserPrincipalName – UPN of the user whose OneDrive is being moved.
  • DestinationDataLocation – Geo-Location where the OneDrive needs to be moved. This should be same as the user's preferred data location.

For example, to move the OneDrive of matt@contosoenergy.onmicrosoft.com from EUR to AUS, run:

Start-SPOUserAndContentMove -UserPrincipalName matt@contosoenergy.onmicrosoft.com -DestinationDataLocation AUS

To schedule a Geography move for a later time, use one of the following parameters:

  • PreferredMoveBeginDate – The move will likely begin at this specified time. Time must be specified in Coordinated Universal Time (UTC).
  • PreferredMoveEndDate – The move will likely be completed by this specified time, on a best effort basis. Time must be specified in Coordinated Universal Time (UTC).

Cancel a OneDrive Geography move

You can stop the Geography move of a user's OneDrive, provided the move is not in progress or completed by using the cmdlet:

Stop-SPOUserAndContentMove – UserPrincipalName <UserPrincipalName>

Where UserPrincipalName is the UPN of the user whose OneDrive move you want to stop.

Determining current status

You can check the status of a OneDrive Geography move in or out of the Geography that you're connected to by using the Get-SPOUserAndContentMoveState cmdlet.

The move statuses are described in the following table.

Status Description
NotStarted The move has not started
InProgress (n/4) The move is in progress in one of the following states:
  • Validation (1/4)
  • Backup (2/4)
  • Restore (3/4)
  • Cleanup (4/4)
Success The move has completed successfully.
Failed The move failed.

To find the status of a specific user's move, use the UserPrincipalName parameter:

Get-SPOUserAndContentMoveState -UserPrincipalName <UPN>

To find the status of all of the moves in or out of the Geography location that you're connected to, use the MoveState parameter with one of the following values: NotStarted, InProgress, Success, Failed, All.

Get-SPOUserAndContentMoveState -MoveState <value>

You can also add the Verbose parameter for more verbose descriptions of the move state.

User Experience

Users of OneDrive should notice minimal disruption if their OneDrive is moved to a different Geography location. Aside from a brief read-only state during the move, existing links and permissions will continue to work as expected once the move is completed.

User's OneDrive

While the move is in progress the user's OneDrive is set to read-only. Once the move is completed, the user is directed to their OneDrive in the new Geography location when they navigate to OneDrive the Microsoft 365 app launcher or a web browser.

Permissions on OneDrive content

Users with permissions to OneDrive content will continue to have access to the content during the move and after it's complete.

OneDrive sync app

The OneDrive sync app will automatically detect and seamlessly transfer syncing to the new OneDrive location once the OneDrive Geography move is complete. The user does not need to sign-in again or take any other action. (Version 17.3.6943.0625 or later of the sync app required.) If a user updates a file while the OneDrive Geography move is in progress, the sync app will notify them that file uploads are pending while the move is underway.

Upon OneDrive Geography move completion, the existing shared links for the files that were moved will automatically redirect to the new Geography location.

OneNote Experience

OneNote win32 client and UWP (Universal) App will automatically detect and seamlessly sync notebooks to the new OneDrive location once OneDrive Geography move is complete. The user does not need to sign-in again or take any other action. The only visible indicator to the user is notebook sync would fail when OneDrive Geography move is in progress. This experience is available on the following OneNote client versions:

  • OneNote win32 – Version 16.0.8326.2096 (and later)
  • OneNote UWP – Version 16.0.8431.1006 (and later)
  • OneNote Mobile App – Version 16.0.8431.1011 (and later)

Teams app

Upon OneDrive Geography move completion, users will have access to their OneDrive files on the Teams app. Additionally, files shared via Teams chat from their OneDrive prior to Geography move will continue to work after move is complete.

OneDrive Mobile App (iOS)

Upon OneDrive Geography move completion, the user would need to sign out and sign in again on the iOS Mobile App to sync to the new OneDrive location.

Existing followed groups and sites

Followed sites and groups will show up in the user's OneDrive regardless of their Geography location. Sites and groups hosted in another Geography location will open in a separate tab.

Delve Geo URL updates

Users will be sent to the Delve Geography corresponding to their PDL only after their OneDrive has been moved to the new Geography.

Move a SharePoint site

Move a SharePoint site to a different Geography location

With SharePoint site Geography move, you can move SharePoint sites to other Geography locations within your Multi-Geo environment. The following types of site can be moved between Geography locations:

  • Microsoft 365 group-connected sites, including those sites associated with Microsoft Teams
  • Modern sites without a Microsoft 365 group association
  • Classic SharePoint sites
  • Communication sites

You must be a Global Administrator or SharePoint Administrator to move a site between Geography locations. There is a read-only window during the SharePoint site Geography move of approximately 4-6 hours, depending on site-contents

Best practices

  • Try a SharePoint site move on a test site to get familiar with the procedure.
  • Validate whether the site can be moved prior to scheduling or performing the move.
  • When possible schedule cross-geo sites moves for outside business hours to reduce user impact.
  • Communicate with impacted users prior to the sites move.

Communicating to your users

When moving SharePoint sites between Geography locations, it's important to communicate to the sites' users (generally anyone with the ability to edit the site) what to expect. This can help reduce user confusion and calls to your help desk. Email your sites' users before the move and let them know the following information:

  • When the move is expected to start and how long it is expected to take
  • What Geography location their site is moving to, and the URL to access the new location
  • They should close their files and not make edits during the move.
  • File permissions and sharing will not change because of the move.
  • What to expect from the user experience in a multi-geo environment

Be sure to send your sites' users an email when the move has successfully completed informing them that they can resume working on their sites.

Scheduling SharePoint site moves

You can schedule SharePoint site moves in advance (described later in this article). You can schedule moves as follows:

  • You can schedule up to 4,000 moves at a time.
  • As the moves begin, you can schedule more, with a maximum of 4,000 pending moves in the queue and any given time.
  • The maximum size of a SharePoint site that can be moved is 1 terabyte (1 TB).

To schedule a SharePoint site Geography move for a later time, include one of the following parameters when you start the move:

  • PreferredMoveBeginDate – The move will likely begin at this specified time.
  • PreferredMoveEndDate – The move will likely be completed by this specified time, on a best effort basis.

Time must be specified in Coordinated Universal Time (UTC) for both parameters.

Moving the site

SharePoint site Geography move requires that you connect and perform the move from the SharePoint Admin URL in the Geography location where the site is.

For example, if the site URL is https://contosohealthcare.sharepoint.com/sites/Turbines, connect to the SharePoint Admin URL at https://contosohealthcare-admin.sharepoint.com:

Connect-SPOService -Url https://contosohealthcare-admin.sharepoint.com

Validating the environment

We recommend that before scheduling any site move, you perform a validation to ensure that the site can be moved.

We do not support moving sites with:

  • Business Connectivity Services
  • InfoPath forms
  • Information Rights Management (IRM) templates applied

To ensure all Geography locations are compatible, run Get-SPOGeoMoveCrossCompatibilityStatus. This will display all your Geography locations and whether the environment is compatible with the destination Geography location.

To perform a validation-only check on your site, use Start-SPOSiteContentMove with the -ValidationOnly parameter to validate if the site is able to be moved. For example:

Start-SPOSiteContentMove -SourceSiteUrl <SourceSiteUrl> -ValidationOnly -DestinationDataLocation <DestinationLocation>

This will return Success if the site is ready to be moved or Fail if any of blocked conditions are present.

Start a SharePoint site Geography move for a site with no associated Microsoft 365 group

By default, initial URL for the site will change to the URL of the destination Geography location. For example:

https://Contoso.sharepoint.com/sites/projectx to https://ContosoEUR.sharepoint.com/sites/projectx

For sites with no Microsoft 365 group association, you can also rename the site by using the -DestinationUrl parameter. For example:

https://Contoso.sharepoint.com/sites/projectx to https://ContosoEUR.sharepoint.com/sites/projecty

To start the site move, run:

Start-SPOSiteContentMove -SourceSiteUrl <siteURL> -DestinationDataLocation <DestinationDataLocation> -DestinationUrl <DestinationSiteURL>

Start a SharePoint site Geography move for a Microsoft 365 group-connected site

To move a Microsoft 365 group-connected site, the Global Administrator or SharePoint Administrator must first change the Preferred Data Location (PDL) attribute for the Microsoft 365 group.

To set the PDL for a Microsoft 365 group:

Set-SPOUnifiedGroup -PreferredDataLocation <PDL> -GroupAlias <GroupAlias>
Get-SPOUnifiedGroup -GroupAlias <GroupAlias>

Once you have updated the PDL, you can start the site move:

Start-SPOUnifiedGroupMove -GroupAlias <GroupAlias> -DestinationDataLocation <DestinationDataLocation>

Cancel a SharePoint site Geography move

You can stop a SharePoint site Geography move, provided the move is not in progress or completed by using the Stop-SPOSiteContentMove cmdlet.

Determining the status of a SharePoint site Geography move

You can determine the status of a site move in our out of the Geography that you are connected to by using the following cmdlets:

Use the -SourceSiteUrl parameter to specify the site for which you want to see move status.

The move statuses are described in the following table.

Status Description
Ready to Trigger The move has not started.
Scheduled The move is in queue but has not yet started.
InProgress (n/4) The move is in progress in one of the following states: Validation (1/4), Back up (2/4), Restore (3/4), Cleanup (4/4).
Success The move has completed successfully.
Failed The move failed.

You can also apply the -Verbose option to see additional information about the move.

User experience

Site users should notice minimal disruption when their site is moved to a different Geography location. Aside from a brief read-only state during the move, existing links and permissions will continue to work as expected once the move is completed.

Site

While the move is in progress, the site is set to read-only. Once the move is completed, the user is directed to the new site in the new Geography location when they click on bookmarks or other links to the site.

Permissions

Users with permissions to site will continue to have access to the site during the move and after it's complete.

Sync app

The sync app will automatically detect and seamlessly transfer syncing to the new site location once the site move is complete. The user does not need to sign in again or take any other action. (Version 17.3.6943.0625 or later of the sync app required.) If a user updates a file while the move is in progress, the sync app will notify them that file uploads are pending while the move is underway.

When the SharePoint site Geography move completes, the existing shared links for the files that were moved will automatically redirect to the new Geography location.

Most Recently Used files in Office (MRU)

The MRU service is updated with the site url and its content URLs once the move completes. This applies to Word, Excel, and PowerPoint.

OneNote experience

OneNote win32 client and UWP (Universal) App will automatically detect and seamlessly sync notebooks to the new site location once site move is complete. The user does not need to sign in again or take any other action. The only visible indicator to the user is notebook sync would fail when site move is in progress. This experience is available on the following OneNote client versions: -OneNote win32 – Version 16.0.8326.2096 (and later) -OneNote UWP – Version 16.0.8431.1006 (and later) -OneNote Mobile App – Version 16.0.8431.1011 (and later)

Teams (applicable to Microsoft 365 group connected sites)

When the SharePoint site Geography move completes, users will have access to their Microsoft 365 group site files on the Teams app. Additionally, files shared via Teams chat from their site prior to Geography move will continue to work after move is complete. SharePoint site Geography move does not support moving sites backing Private and Shared Channels from one Geography to another, when using the Start-SPOUnifiedGroupMove command. Sites backing Private and Shared Channels remain in the original Geography. To move those sites individually, admins can initiate direct moves using the Start-SPOSiteContentMove command.

SharePoint Mobile App (iOS/Android)

The SharePoint Mobile App is cross Geography compatible and able to detect the site's new Geography location.

SharePoint workflows

SharePoint 2013 workflows have to be republished after the site move. SharePoint 2010 workflows should continue to function normally.

Apps

If you are moving a site with apps, you must reinstantiate the app in the site's new Geography location as the app and its connections may not be available in the destination Geography location.

Power Automate

In most cases, Power Automate Flows will continue to work after a SharePoint site Geography move. We recommend that you test them once the move has completed.

Power Apps

Power Apps need to be recreated in the destination location.

Data movement between geo locations

SharePoint uses Azure Blob Storage for its content, while the metadata associated with sites and its files is stored within SharePoint. After the site is moved from its source Geography location to its destination Geography location, the service will also move its associated Blob Storage. Blob Storage moves complete in approximately 40 days. This will not have any impact to users interaction with the data.

Enabling SharePoint Multi-Geo in your Satellite Geography location

This article is for Global or SharePoint administrators who have created a Multi-Geo Satellite Geography location before SharePoint Multi-Geo capabilities became generally available on March 27, 2019, and who have not enabled SharePoint Multi-Geo in their Satellite Geography location(s).

Note

If you have added a new Geography location after March 27th, 2019, you do not need to perform these instructions, as your new Geography location will already be enabled for OneDrive and SharePoint Multi-Geo.

These instructions will allow you to enable SharePoint in your Satellite Geography location, so your Multi-Geo satellite users can take advantage of both OneDrive and SharePoint Multi-Geo capabilities in Microsoft 365.

Important

Please note that this is a one way enablement. Once you set SPO mode, you will not be able to revert your Tenant to OneDrive only Multi-Geo mode without an escalation with support.

To set a Geography location into SPO Mode

To set a Geography location into SPO mode, connect to the Geography location you want to set in SPO Mode:

  1. Open your SharePoint Online Management Shell
  2. Connect-SPOService -URL "https://$tenantGeo-admin.sharepoint.com" -Credential $credential
  3. Set-SPOMultiGeoExperience

    Set-SPOMultiGeoExperience.
  4. This operation usually takes about an hour while we perform various publish backs in the service and re-stamp your Tenant. After at least 1 hour, please perform a Get-SPOMultiGeoExperience. This will show you whether this Geography location is in SPO mode.

    Image of Set-SPOMultiGeoExperience.

Note

Certain caches in the service update every 24 hours, so it is possible that for a period of up to 24 hours, your Satellite Geography may intermittently behave as if it was still in ODB mode. This does not cause any technical issues.

How can I determine customer data location?

You can find the actual data location in Tenant Admin Center. As a Tenant administrator you can find the actual data location, for committed data, by navigating to Admin->Settings->Org Settings->Organization Profile->Data Location. If you do not have a Tenant created, you can have a Tenant created when signing up for a Microsoft 365 trial.