User experience in a Multi-Geo environment

Here's what your users will see in a OneDrive for Business Multi-Geo configuration:

Exchange Online mailbox

A user's Exchange Online mailbox is provisioned to their preferred data location, and is automatically relocated if their PDL changes. Users can use Outlook and Outlook on the web normally with no change in user experience in a Multi-Geo environment.

Hub sites

SharePoint Online Hub sites enhance the discovery and engagement with content for employees, while creating a complete and consistent representation of projects, departments or regions. In a Multi-Geo environment, sites from satellite locations can easily be associated with a hub site regardless the hub site's Geography location. Users can search and get results across the hub through a single search experience, regardless of the geo location of the sites.

Microsoft 365 app launcher

The app launcher is multi-geo aware and will direct each tile to the appropriate geo location of the workload. The SharePoint Online and OneDrive for Business tiles will point the user to the location corresponding to the user's provisioned geo location. This means that is the user has a OneDrive for Business in the central location, their SharePoint Online tile will point them to SP Home in the central location but their group site will be provisioned in the location corresponding to their PDL.

Office applications

Office applications such as Microsoft Word, Excel, and PowerPoint will automatically detect the correct OneDrive for Business geo-location for each user when they log in. Users do not need to enter the geo-specific URL for their OneDrive for Business or SharePoint Online sites.

OneDrive for Business sync app

The OneDrive for Business sync app (version 17.3.6943.0625 and later) will automatically detect the correct OneDrive Geography location for the user. Sync app support includes the ability to sync groups-based sites regardless of their Geography location. The Groove sync client is not supported for Multi-Geo.

OneDrive for Business location

Users will have their OneDrive for Business provisioned in their preferred data location. If a user navigates to a OneDrive for Business URL that contains an incorrect Geography location (such as a bookmark from a previous geo location), they are automatically redirected to the OneDrive for Business in the appropriate geo location.

OneDrive for Business iOS and Android

The OneDrive iOS and Android mobile apps will show you your OneDrive for Business files and files shared with you regardless of their Geography location. Search from the OneDrive for Business mobile apps will show relevant results from all Geography locations. Download the latest version of these apps.

For more information, see Use OneDrive on iOS and Use OneDrive for Android for more information.

OneDrive for Business Mobile Client

The OneDrive for Business Mobile Client is Multi-Geo aware and will display pertinent content and results from all Geography locations.

Each Geography location has its own search index and Search Center. When a user searches, the query is sent to all the Geography locations, and the returned results are merged and then ranked so the user gets unified results. Users get results from all Geography locations regardless of their own Geography location. See Configure Search for OneDrive for Business Multi-Geo for specifics.

The following search clients are supported:

  • OneDrive for Business

  • Office Delve

  • SharePoint Online Home

  • The Search Center

  • Custom search applications that use the SharePoint Search API

SharePoint Online Home

In SharePoint Online Multi-Geo, your SharePoint Online home is hosted in the location where the user resides as determined by their OneDrive for Business location. For example: if the user has their OneDrive for Business hosted in a European satellite location, their SharePoint Online Home will be rendered from Europe. SharePoint Online home includes all content relevant to the user regardless of its Geography location.

Followed Sites, News from Sites, Recent Sites, Frequent Sites, and Suggested sites

All of these components will show up for the user regardless of the Geography location where the content is hosted, so long as the user has permissions to said content.

Features Links

Admins may configure Featured links in SharePoint Online home as appropriate to each Geography location. This allows the admin to feature in the SP Home for each region the links that are appropriate for users in the region.

SharePoint Mobile Client

The SharePoint Mobile Client is multi-geo aware and will display pertinent content and results from all geo locations.


The People Picker experience shows all users regardless of their Geography location. This allows a user to share with another user in their same geo or in any other of your Tenant's Geography locations. Content from different Geography locations will show up in the Shared with Me view in the user's OneDrive for Business, Word, Excel, PowerPoint, and and can be accessed with Single Sign-On experience regardless of which Geography location it is hosted in.

Microsoft Teams Experience

Microsoft Teams is a Multi-Geo service. OneDrive for Business files and recently viewed files are shown regardless of the user's Geography location. @ mentions work with users from all Geography locations.

User profiles

User profile information is mastered in the user's Geography location. When selecting a user, you will be directed to the appropriate Geography location for the user, where you will see their full profile details.

If Office Delve is turned off, you will see the classic profile experience in SharePoint Online, which is not Multi-Geo aware.