Reset a user password in Microsoft 365 Lighthouse

Microsoft 365 Lighthouse lets you change or reset user passwords. You can reset the password for a single user or for multiple risky users across different tenants.

Reset a password for a user

  1. In the left navigation pane in Lighthouse, select Users > Account management > Search users.

  2. On the Search users tab, enter a user's name in the search box.

  3. From the search results list, select the user.

  4. In the user details pane, select Reset password.

  5. In the Reset password pane, select Autogenerate a password or Let me create a password.

    • If you choose to create a password, enter a password.

    • If you want the user to change their password after first sign-in, select the checkbox.

  6. Select Reset password.

Reset a password for a risky user

  1. In the left navigation pane in Lighthouse, select Users > Risky users.

  2. On the Risky Users page, select a risky user from the list.

  3. Select Reset password.

  4. In the Reset password pane, select Autogenerate a password or Let me create a password.

    • If you choose to create a password, enter a password.

    • If you want the user to change their password after first sign-in, select the checkbox.

  5. Select Reset password.

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