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Assume that Azure Multi-Factor Authentication was disabled for your admin account because you want to use the Azure Active Directory module for Windows PowerShell. (Admins who are enabled for Azure Multi-Factor Authentication can't use the Azure Active Directory module for Windows PowerShell.)
Note
Azure AD and MSOnline PowerShell modules are deprecated as of March 30, 2024. To learn more, read the deprecation update. After this date, support for these modules are limited to migration assistance to Microsoft Graph PowerShell SDK and security fixes. The deprecated modules will continue to function through March, 30 2025.
We recommend migrating to Microsoft Graph PowerShell to interact with Microsoft Entra ID (formerly Azure AD). For common migration questions, refer to the Migration FAQ. Note: Versions 1.0.x of MSOnline may experience disruption after June 30, 2024.
When you open the Azure Active Directory module for Windows PowerShell and then run the Connect-MsolService cmdlet to try to connect to Microsoft 365, Azure, or Microsoft Intune, the cmdlet doesn't run as expected. Instead, you receive the following error message:
Connect-MsolService : Exception of type
'Microsoft.Online.Administration.Automation.MicrosoftOnlineException' was thrown.
At line:1 char:1
+ Connect-MsolService
+ ~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OperationStopped: (:) [Connect-MsolService], MicrosoftOnlineException
+ FullyQualifiedErrorId : 0x800488EE,Microsoft.Online.Administration.Automation.ConnectMsolService
Note
This article applies only if the hexadecimal error code in the error message is 0x800488EE, as in this example.
Restart the Online Services Sign-In Assistant service:
Still need help? Go to Microsoft Community or the Microsoft Entra Forumswebsite.
Events
Microsoft 365 Community Conference
May 6, 2 PM - May 9, 12 AM
Skill up for the era of AI at the ultimate community-led Microsoft 365 event, May 6-8 in Las Vegas.
Learn moreTraining
Learning path
Multifactor authentication helps secure your environment and resources by requiring that your users confirm their identity by using multiple authentication methods, like a phone call, text message, mobile app notification, or one-time password. You can use multifactor authentication both on-premises and in the cloud to add security for accessing Microsoft online services, remote access applications, and more. This learning path provides an overview of how to use multifactor authentication as part of a cyber
Certification
Microsoft Certified: Identity and Access Administrator Associate - Certifications
Demonstrate the features of Microsoft Entra ID to modernize identity solutions, implement hybrid solutions, and implement identity governance.