Share via


"Something went wrong 30016-4" error when you try to uninstall Microsoft 365 Apps for enterprise

Symptoms

When you try to uninstall Microsoft 365 Apps for enterprise from a computer, you receive the following error message:

Something went wrong 30016-4

Cause

This issue occurs if the %temp% drive is mapped to a drive other than %ProgramFiles%.

Resolution

To fix this issue, completely remove Office from the computer. For the easiest way to do this, follow the guidance at Uninstall Office from a PC.