Extend your Copilot
You can enhance your Copilot within Copilot for Service but you must use Microsoft Copilot Studio for other actions such as to extend, enhance, or edit the Copilot.
Choose Extend with Copilot Studio in the menu to go to Microsoft Copilot Studio.
Common scenarios to extend with Microsoft Copilot Studio include:
Create and orchestrate sophisticated logic and workflows.
You work with Topics in the Copilot. Microsoft Copilot Studio helps you manage all your topics. You can view topics in the Copilot, update them, or add new topics to suit your business needs.
Use connectors available in the Microsoft Power Automate connector library.
You can author new topics for your Copilot that use one or more Power Automate flows within Microsoft Copilot Studio.
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If the Visit the publish page in Microsoft Copilot Studio, try to publish again from there, and see a detailed view on the publishing errors.
Any functionality available within Microsoft Copilot Studio can extend your agent-facing copilot.
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