Enforcement policy for agents consuming Copilot Credits

When an environment has no allocated Copilot Credits, or uses all its allocated credits, any experience that requires credits stops working until more credits are available. This limitation includes:

• End users: Agents stop responding to requests.
• Makers: You can't use natural language to author solutions, preview and test agents, or generate and create agent evaluations.

Both makers and end users see the following message:

When consumption exceeds available capacity, the environment is in overage. Microsoft allows some level of overage consumption, similar to a grace period, to avoid blocking business processes.

If your environment has no more capacity, you have the following options:

• Reallocate existing capacity from the organization (tenant) or environment level.
• Purchase more capacity and make it available to your environment.
• Set up a consumptive meter or pay-as-you-go meter to handle the overage.

For more information about Copilot Credits, see the Copilot Credit Guide.

For information about getting and managing Copilot Credits, see Power Platform admin center.