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Upgrading to MBAM 2.5 SP1 from MBAM 2.5

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This topic describes the process for upgrading the Microsoft BitLocker Administration and Monitoring (MBAM) Server 2.5 and the MBAM Client from 2.5 to MBAM 2.5 SP1.

Before you begin

Download the May 2019 servicing release

Desktop Optimization Pack

Download the July 2018 servicing release

Desktop Optimization Pack

Verify the installation documentaion

Verify you have a current documentation of your MBAM environment, including all server names, database names, service accounts and their passwords.

Upgrade steps

Steps to upgrade the MBAM Database (SQL Server)

  1. Using the MBAM Configurator; remove the Reports role from the SQL server, or wherever the SSRS database is hosted. Depending on your environment, this can be the same server or a separate one.

Note

You will not see an option to remove the Databases; this is expected.
2. Install 2.5 SP1 (Located with MDOP - Microsoft Desktop Optimization Pack 2015 from the Volume Licensing Service Center site: https://www.microsoft.com/Licensing/servicecenter/default.aspx 3. Do not configure it at this time  4. Using the MBAM Configurator; re-add the Reports role 5. Using the MBAM Configurator; re-add the SQL Database role on the SQL Server 6. At the end, you will be warned that the DBs already exist and weren’t created, but this is expected 7. This process updates the existing databases to the current version being installed.

Steps to upgrade the MBAM Server (Running MBAM and IIS)

  1. Using the MBAM Configurator; remove the Admin and Self Service Portals from the IIS server
  2. Install MBAM 2.5 SP1
  3. Do not configure it at this time  
  4. Using the MBAM Configurator; re-add the Admin and Self Service Portals to the IIS server 
  5. Open an elevated command prompt, type IISRESET, and hit Enter.

Steps to upgrade the MBAM Clients/Endpoints

  1. Uninstall the 2.5 Agent from client endpoints
  2. Install the 2.5 SP1 Agent on the client endpoints
  3. Push out the May 2019 Rollup Client update to clients running the 2.5 SP1 Agent 
  4. There is no need to uninstall the existing client prior to installing the May 2019 Rollup.