Microsoft for Startups Portal

The Microsoft for Startups Portal is the primary tool to manage your Microsoft for Startups membership. Here you can:

• Update company profile information and team members
• Find, activate, and manage program benefits including your Azure credits
• Submit a program support request
• Request Azure technical guidance (benefit access dependent upon program level)

Submit Support Request

1. Sign in to the Microsoft for Startups Portal.
2. Select the "?" icon in the top-right corner of the screen.
3. Select "Submit a Support Ticket". Attach relevant documents or screenshot of errors as needed.

Update Your Information

To update your startup name, address, or email:

1. Sign in to the Microsoft for Startups Portal.
2. Select the gear icon in the top-right corner of the screen. This icon is located next to your profile picture.
3. Choose "edit" on the "My profile" tab, for the field you would like to change.
4. Select "Save changes" to update.

If you updated an e-mail address, check your mailbox for a verification e-mail.

How can I get help with errors updating my profile?

1. Sign in to the Microsoft for Startups Portal.
2. Select the "?" icon in the top-right corner of the screen.
3. Select "Submit a Support Ticket". Attach relevant documents or screenshot of errors as needed.

Changing Team Members

How do I add a team member?

1. Sign in to the Microsoft for Startups Portal.
2. Select the gear icon in the top-right corner of the screen. This icon is located next to your profile picture.
3. Select "Invite a team member" on the "Team Members" tab .
4. Add your new team member's email address and click "Send invitation".

Your team member receives an email invitation. They need to accept the invitation for this step to be completed.

Do my colleagues need LinkedIn profiles to be added to our Microsoft for Startups account?

Yes, a LinkedIn account is required to access the Microsoft for Startups portal.

How do I remove someone from our account?

1. Sign in to the Microsoft for Startups Portal.
2. Select the gear icon in the top-right corner of the screen. This icon is located next to your profile picture.
3. Click the trash can icon next to the user you want to delete, on the "Team Members" tab.

Note: Teammates can't delete a portal administrator.

How can I reassign the administrator role to another teammate?

The following steps need to be completed by the current administrator.

1. Sign in to the Microsoft for Startups Portal.
2. Select the gear icon in the top-right corner of the screen. This icon is located next to your profile picture.
3. Click "Transfer admin permission" next to the user you want to promote, on the "Team Members" tab.
4. Confirm you want to make the transfer.

If the portal administrator has left the organization contact support through the portal at aka.ms/startuphelp-mfs-portal.

Microsoft for Startups Portal Data

How do I export data from my profile?

1. Sign in to the Microsoft for Startups Portal.
2. Select the gear icon in the top-right corner of the screen. This icon is located next to your profile picture.
3. Select "Export account data" on the "My Profile" tab.

How do I delete data from Microsoft for Startups Portal?

Only account administrators can complete this action.

1. Sign in to the Microsoft for Startups Portal.
2. Select the gear icon in the top-right corner of the screen. This icon is located next to your profile picture.
3. Select "Delete account", on the "My Profile" tab.

This action will also close out associated Visual Studio and Azure licenses.

Microsoft for Startups Support