Training
Learning path
Use Dynamics 365 Copilot for Sales - Training
This learning path helps identify features and functionality of Dynamics 365 Copilot for Sales, and how to set up and deploy the app.
Certification
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Certifications
Improve business processes for customer service functions, such as automatic case creation and queue management with Microsoft Dynamics 365 Customer Service.