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Alerts for in-progress meeting audio quality issues

  • Article
  • Applies to:
    Microsoft Teams

Information icon. Some features described in this article require Teams Premium.

You can set up alerts for in-progress meeting audio issues and be informed immediately when the users you specify experience issues.

Notifications are available for packet loss, jitter, and round trip time. You can set the threshold for each of these as well as the frequency of notification.

Notifications can be sent to a Teams channel or a web hook URL.

To be monitored, meeting attendees must have a Teams Premium or Teams Rooms Pro license.

Set up alerts for audio quality issues

  1. In the left navigation of the Microsoft Teams admin center, select Notifications & alerts > Rules.

  2. In the Rules Page, select Audio quality for in-progress meetings.

  3. Select the options as described in the following table, and then select Save.

Field Description
Audio conditions Choose the audio issues that you want to monitor for.
Monitoring settings Choose the Notification threshold and Monitoring window to specify how long the condition should exist before an alert is sent.
Choose the Notification waiting period to specify how often an alert is sent.
Scope Choose the users whose meeting audio quality you want to monitor.
Network subnet selection for notifications Select which networks you want to get alerts for.
Actions Choose if you want to send alerts to a specific channel or to a web hook URL.
Status Choose if the rule is active and alerts should be sent.

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