Edit

Share via

Allow users to block Microsoft Teams chat messages

  • Article
  • Applies to:
    Microsoft Teams

Information icon. Some features described in this article require Teams Premium.

You can allow users to block new incoming chats from people in your organization. When someone initiates a chat, users who have this policy assigned to them have the option to block that person. That person then can't communicate with the user or see their status. Users can unblock people from their chat history.

This feature only affects 1:1 chats from other people inside your organization. (All users can block chats from people outside your organization.) This feature doesn't affect channel or meeting chats.

Users must be using the new Teams desktop client or the web client to use this feature.

This feature requires Teams Premium.

Manage who can block new incoming chats

Configuring internal message blocking requires two admin controls:

  • The Priority account chat control messaging setting determines if message blocking is available in your organization.
  • The Priority account chat control messaging policy control determines if a user assigned to that policy has the option to block new incoming chats.

To manage internal message blocking for your organization:

  1. In the Teams admin center, expand Messaging and select Messaging settings.
  2. Under Advanced collaboration management, set Priority account chat control to On or Off.
  3. Select Save.

To manage internal message blocking for specific users or groups:

  1. In the Teams admin center, expand Messaging and select Messaging policies.
  2. Select the policy that you want to update or create a new one.
  3. Set Priority account chat control to On or Off.
  4. Select Save.

The messaging setting and the messaging policy must both be enabled for a user to be able to block new incoming chats.

Manage Teams with policies