Edit

Check-in and room release on Microsoft Teams panels

  • Article
  • Applies to:
    Microsoft Teams

When check-in and room release are enabled, users check in on Teams panels at the room they reserved at the start of the meeting. If a user doesn't check in within a set amount of time after the meeting start time, the meeting room declines the meeting invite, sends a cancellation message to the meeting organizer, and the room becomes available for others to reserve.

Note

Check in and room release aren't currently supported in rooms with more than one panel. If you have more than one panel associated with a room, leave check in and room release disabled.

Requirements

This feature can be used in a standalone Teams panel deployment. You can also pair Teams panels with Teams Rooms on Android with app version 1449/1.0.96.2022011305 or later for additional functionalities like check-in notifications.

The shared mailbox associated with the Teams panel needs to have the correct time zone set for this feature to work correctly. For information about how to set the time zone for shared mailboxes, see Time zone settings for shared mailboxes in Outlook on the web.

You can also use configuration profiles to apply this feature to a set of devices. For more information, see Use configuration profiles in Teams.

Enable check-in and room release

Check-in and room release is off by default. To turn it on,

  1. On the Teams panel, sign in using your admin credentials.

  2. Go to Settings > Device settings > Admin settings > Teams admin settings > Meetings.

  3. Turn on Release room if no one checks in.

  4. To adjust the amount of time users have to check in before the room is released, go to Release after: and select an option from the dropdown.

When Teams panels share a resource account with Teams Rooms, a user can check in joining the meeting on the Teams Room.

Turn on check-in notifications

Note

This feature is currently only available on Teams panels that are paired with a Teams Room on Android. The Teams panel and Teams room must be signed into the same resource account. See Pair a Teams panel with a Microsoft Teams Room on Android to learn more.

Check-in notifications are sent when a meeting is continuing past its reserved time slot. Once a user from the next meeting checks in, the notification will appear on the front of room display at their scheduled meeting start time to let the previous meeting participants know their reservation is over and people are waiting for the space.

To turn on check-in notifications,

  1. On the Teams panel, sign in using your admin credentials.

  2. Go to Settings > Device settings > Admin settings > Teams admin settings > Meetings.

  3. Go to Check-in and turn on Send check-in notification.