Deploy Microsoft Teams Rooms on Android

Deployment of Microsoft Teams Rooms on Android can be broken down into the following phases:

  • Site readiness - Confirm that your deployment locations (rooms) meet the deployment requirements.
  • Service readiness - Create resource accounts and assign them to the devices. (See Create a resource account using the Microsoft 365 admin center.)
  • Configuration and deployment - Set up Teams Rooms and connect the peripheral devices you need. (See the manufacturer's documentation for details.)

To manage Teams Rooms, you need to be a Global admin, Teams Service admin, or Teams Device admin. For more information about admin roles, see Use Microsoft Teams administrator roles to manage Teams.

Site readiness

While the ordered devices are being delivered to your organization, work with your networking, facilities, and audio-visual teams to make sure that deployment requirements are met and each site and room is ready in terms of power, networking, and display.

Our recommendations for Teams Rooms on Android sites are:

  • Dedicated resource accounts
  • Touch-enabled displays
  • Ethernet cabling
  • Quality of Service (QoS) enabled on the network for Microsoft Teams media

For physical installation considerations, see the manufacturer's documentation and, if you have one, leverage the experience of your audio-visual team before you install and mount screens and run cabling.

Tip

Be sure to check out Prepare your network for Teams for bandwidth planning and assessing your network’s suitability for real-time traffic.

We don't recommend placing proxy servers between Teams devices and the Internet. For more information about proxy servers and Teams, check out Proxy servers for Teams.

   
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Decision points
  • Confirm that your sites meet the site readiness requirements for Teams Rooms on Android.
  • Confirm that you've provided sufficient bandwidth for each site.
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Next steps
  • Start to plan your Teams Rooms on Android deployment and configuration.

Service readiness

Before you deploy Teams Rooms, you need to decide if they'll use Microsoft 365 resource accounts, end-user accounts, or a mixture of both. Microsoft 365 resource accounts are mailbox and Teams accounts that are dedicated to specific resources, such as a room, projector, and so on. These resource accounts can automatically respond to meeting invites using rules you define when they're created. Unless Teams Rooms is dedicated to a specific individual for their private use, we recommend setting up a Microsoft 365 resource account for it.

Using a resource account

To set up a Microsoft 365 resource account, you'll need to purchase a Meeting Room license for it. The Meeting Room license includes a resource mailbox that enables people in your organization to book the meeting room via Outlook or Teams. The license also enables video and audio conferencing and screen sharing among meeting participants.

If you need to receive or make calls to or from an external telephone number, you may need a Calling Plan or Microsoft 365 Business Voice add-on license. If you have Direct Routing enabled in your organization, you only need the Meeting Room Pro SKU.

When you create a resource account, you can choose whether to let the account automatically accept or decline meeting requests, allow recurring meetings, specify how far in advance people can book the resource, and so on.

Important

Microsoft 365 resource accounts aren't the same as Teams resource accounts. Teams resource accounts can be used with call queues and auto attendants to accept phone calls from external phone numbers. Microsoft 365 resource accounts are tied to an Exchange Online mailbox and enable booking of shared resources, such as rooms, projectors, and so on.

If you want to know more about Teams resource accounts, see Manage resources accounts in Microsoft Teams.

For more information about Microsoft 365 resource accounts, see Create a resource account using the Microsoft 365 admin center.

   
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Decision points
  • Decide whether you want to make or receive external phone calls and identify licensing requirements for your resource accounts.
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Next steps
  • Prepare resource accounts.

Configuration and deployment

Planning for configuration and deployment covers the following key areas:

  • Resource account provisioning
  • Device deployment
  • Teams Rooms application and peripheral device configuration
  • Testing
  • Asset management

Account provisioning

If you plan on using Microsoft 365 resource accounts to let users book Teams Rooms on Android devices, follow the instructions in Create a resource account using the Microsoft 365 admin center to create a Microsoft 365 resource account for each Teams Rooms on Android device that needs one. This is also where you'll need to add a Meeting Room license to the resource account and, if you want to make or receive calls to or from external phone numbers, a Calling Plan or Business Voice license if your organization is not using Direct Routing.

Tip

Make the display names for your Microsoft 365 resource accounts descriptive and easy to understand. These are the names that users will see when searching for and adding Teams Rooms to meetings. You could use a convention like Site-Room Name(Max Room Capacity), so for example Curie, a 4-person meeting room in London, might have the display name LON-CURIE(4).

   
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Decision points
  • Decide the naming convention for your dedicated resource accounts.
  • Decide whether you’ll create individual accounts or use bulk-provisioning scripts.
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Next steps
  • Start to plan your device deployment.

Device deployment

Next, you need to create your plan to deliver the devices and their assigned peripheral devices to your rooms, and then proceed with installation and configuration.

   
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Decision points
  • Decide who will manage the site-by-site deployment.
  • Identify the resources who will install Teams Rooms on site and undertake the configuration and testing.
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Next steps
  • Start device testing.

Testing

After you have deployed Teams Rooms, you should test them. Sign in to Teams Rooms and check that the expected capabilities are working. We highly recommend that you verify that they appear in the Teams Rooms on Android section under the Teams Devices tab of Microsoft Teams admin center. It's also important that you make a number of test calls and meetings to check quality and performance.

We recommend that as part of the general Microsoft Teams rollout, you configure building files for Call Quality Dashboard (CQD), monitor quality trends, and engage in the Quality of Experience Review process. For more information, see the Quality of Experience Review Guide.

Asset management

As part of the deployment, you'll want to update your asset register with the room name, signed-in resource account, and assigned peripheral devices.

Create resource accounts for rooms and shared Teams devices