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PSTN callers with the same "From" number are shown as the same user

  • Applies to: Microsoft Teams

Summary

When multiple Public Switched Telephone Network (PSTN) callers join a meeting in Teams, and their caller IDs are masked as a single number, they show up as a single caller in the meeting roster rather than as individual callers.

More information

Microsoft is researching this problem and will post more information in this article when the information becomes available.

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